Went to use their self service dog wash. It was a great experience. Clean, easy to use, helpful…read morestaff, $18, I will be using them again. My Shepsky however says that it was the worst experience of his life, 1 star, he would not recommend

In my entire life, I have never encountered such a genuinely kind and attentive employee as Lilly…read moreat North West Pet. I'm someone who has traveled to many cities and met countless people from all walks of life, yet she stands out as one of the most memorable individuals I've ever met. It's easy for a rude or unpleasant person to leave a lasting mark in someone's memory, but to remain in someone's heart as a good and kind person is rare. That's because offering a level of kindness that stays with someone for years is not easy in this fast-paced and often harsh world. What makes Lilly's kindness even more remarkable is that it wasn't toward a long-time acquaintance or a family member, it was to a complete stranger walking in as a customer. She went above and beyond to help, explained everything in detail, and did it with such sincerity that it left me truly moved. If there's any other way beyond this google, yelp review to help her receive recognition or benefit for her exceptional service, I would love to know. People like Lilly make the world a better place, and I hope she knows the positive impact she's had on me.

I just recently adopted an older dog from my local humane society. Bark n' Purr provided everything…read moreI needed. The staff was so knowledgeable and friendly in selecting the best food and treats for her. I also selected an Each Paw Cloudluxe Dog Bed that is perfect for her older joints. She looks so comfortable sleeping on it. Bark n' Purr is an excellent store for anything pet related.

As a first time shopper it was an amazing experience! As soon as we walked in we were greeted by…read morethe very friendly staff. Payton was our savior for all our needs. We have a Maine coon and she was very knowledgeable and patient with our questions and concerns. The whole work crew is amazing and lovely. The store as a whole is quite a great experience and offer a wide variety of healthy products for our furry pets. 10/10

DISCLAIMER: This review is for the Pet Hotel located in PetSmart on Milwaukee near Boise Towne…read moreSquare. We needed to make arrangements for our very DIVA Siberian Husky, Kody to spend the night away from home. We were going to have upwards of eighteen people for dinner and it would have been way too much chaos for Kody. He loves people and people love him but the anxiety, chaos, and the opening and closing of the front door would have been a disaster. For his sake and the sake of our guests, we needed to find a place for him where he could be safe. I made arrangements online and received a call back from PetSmart. We confirmed all the terms and conditions and squared away the reso When I arrived on Saturday at 9 am, I brought Kody, with his meals, and medical history minus the HIPPA docs, and checked in. I told the team that if there are any issues to text me and I will come to get him. Kody does not spend time with other dogs but does spend time with humans. Like many Huskies, he's fickle, melancholy, moody, and loves strangers more than his family. I was not sure what type of hotel guest he was going to be especially during pet time with other dogs. Kody does have the inclination to be friendly with other male dogs. When I picked him up on Sunday afternoon, the team was raving about Kody, and Sidebar, he does have that effect on people. They wanted him to stay another night or be back soon. I imagined that he was this cool diva rockstar huskie that everyone fawned over and was not snooty to deal with. Like a dog version of Keanu Reeves. We had a great experience and so did Kody.

Horrible grooming salon. They were short staffed and couldn't take extra time for my older pet…read more After I picked up my dog they blacklisted her from all services. This is what they do to loyal customers. Disgusting.

I was never treated as well as I was yesterday at the local Zamzows on Orchard near Eagle road…read morecompared to the other Zamzow stores I've shopped. The girls went out of their way to help me with wonderful attitudes. I will always shop this location going forward.

Selection was underwhelming... not to mention lots of employees not one said hello or even…read moreacknowledged me! So rude!

New check out set up is terrible. No room to move, no line organization. Staff didn't seem to be…read morevery organized either.

I really enjoy Zamzows and not sure in 10 years I can find a bad experience in my memory (although…read moreI do miss hunting down the resident kitties to say hi). I do their yard care program and I appreciate the ease of it and they even loan out spreaders for people for 24 hours if you need, which is an additional benefit. I really like the main focus of their products not being chemicals. While you can find chemical/less sustainable options for your outdoor needs, I like that they really have come up with non-harmful ways to work with weeds, pests, and all things yard related. When I have easy or hard questions, they are always excited to help me. They are extremely knowledgeable on an array of topics and I look to them as the experts. I always say, Zamzows will know, when people ask me plant and yard questions. My favorite part of Zamzows is the range of shopping to be had. Pots, plants, pets, yard, birds. It really is a one-stop shop for several of your yard/pet/house needs! I love me a mercantile vibe and this definitely has a treasure to be found for everyone!

best reptile store in the treasure valley! super good pricing, great animal selection, and the…read morethrift section always has something good! Daniel and Renee are always so helpful and honest about husbandry and any other questions you might have! I live in boise but it's so worth the drive!!

I just want to express my deepest gratitude to Reptile Alley for the extraordinary care they gave…read moreto Aurora while I was away on vacation. Knowing she was going to lay a clutch of eggs, they were gentle, kind, and so attentive to her needs. Every single visit to their store feels like coming home--they always greet you with warmth and make you feel like family, never just another customer. Truly, this place is the best of the best, and I'm so thankful for them. Boarding for $10 a day, eased my momma . They have everything you could ever need! They also have an assortment of real potted plants that are very reasonable priced!! ***If you haven't checked them out, you are definitely missing out!!*** WHAT ARE YOU WAITING FOR?? HEAD DOWN, BRING YOUR KIDDOS, AND ENJOY THIS TRANQUIL ATMOSPHERE.. WHERE EVERYONE IS FAMILY!! CUSTOMER FOR LIFE

I'm traveling and puppy went for a swim in dank water. I called Petco and Brad scheduled him within…read morehours. It just so happened that Brad groomed Jack too. Jack is a 60# Aussiedoodle and came out very clean, brushed and smelling good ! Brad did a great job and was very professional and helpful. This store is huge.. Any pet supplies that you need should be here.

Honestly would give it a 0. All I wanted was to hold a guinea pig(mine passed and I can't have one…read moreright now) the boy worker sat and flirted with the blonde worker the WHOLE time I sat there staring at them. You can't be that situationally stupid.

We found this store while searching for a provider to sell one of the frozen Raw food brands we buy…read moreafter a less than "warm and fuzzy" encounter at another local store. Talk about an improvement! The staff at Northwest Pets is always happy, knowledgeable and welcomes coupons for brands when applicable. They also have tons of other harder to find brands of foods and treats. Consider me a fully loyal customer going forward!

Always a great selection and helpful staff! They carry our Open Farm grain free lamb and green…read moremuscle supplements plus the crispy cod skin treatooooos :)

Dog friendly! Great staff! Convenient location! Treats for my dog! Prepaid for her first grooming!…read moreWill update my review after the grooming is complete

On August 08, 2025, at 7:40 PM, my sister & I visited the Petco store #01205 located at 3548 S…read more Findley Ave. This is usually my favorite Petco location when I'm in town because it tends to be the cleanest, best-stocked, and has the friendliest associates in the area. Unfortunately, that was not the case on this particular day. The store was crowded with new Halloween items, a couple of costumes, toys, & Various items strewn across bins and tables, & appeared so overstocked you almost did not feel comfortable shopping it for fear you would cause a domino effect if you knocked anything over. Creating an environment that did not give a good impression to customers or visitors with pets. Upon entering, we noticed a woman at the register who seemed unhappy to be there and was on her phone. I miss the days when employees would leave their phones in their lockers or bags at work. It would be nice to bring back customer service and to have staff engaged in their jobs while being paid by the company again. During our visit, my sister wanted a few items price-checked due to multiple sales going on, so we could ensure we had the correct products. She was also looking for bulk biscuits to make thank-you treats for our friends' dogs to go in their baskets of goodies we got them. However, we were disappointed to discover that many of the cute, new cookies were filled with artificial chemical dyes. As a certified pet nutritionist, I wouldn't purchase those for my pets or for others' pets. Fortunately, we found some cute and tasty dye-free treats in the bulk section. As I helped my sister hold the bag open while scooping, I noticed that the biscuit dust in the scoop seemed to be moving. Upon closer inspection, I realized it was crawling with ants that had emerged from the disturbed pile of dog cookie crumbs. I informed the woman at the register, whose name I didn't catch as it wasn't displayed. She responded, "Eeww, that's gross," and then specifically asked if it was the bacon ducks, suggesting that we weren't the first to report this issue. Meanwhile, a man named Josh, whom I assume was her manager, was on his phone and appeared indifferent to the situation. Neither employee seemed embarrassed that a customer had just encountered such an issue. No one came over to address the problem, offer me a fresh batch of cookies, clean up the ants, or even show any concern. It's disheartening to see great companies that want to bring customers back struggling with employees who lack basic customer service, people skills, and social skills. These are the qualities I look for in employees because they reflect what I want others to expect from me in any job I hold. Despite this unfortunate experience with two associates, I still don't want to stop shopping at Petco. I love the unique pet apparel, products, and brands they carry. However, this particular trip was disappointing. I hope they improve in the future. I did manage to buy some outdoor toys like a dog tent and a splash pad, as well as some great toys that our dogs really love. So, while the products in the store were good, the experience was marred by the incidents involving the two associates, Josh and the woman working that evening.

I had such an amazing experience with Haley today! They got me in same day sick of unheard of! Bear…read morelooked like a new dog and smelt soo good. I going his groomer for sure! Thank you for treating my dog and I so well! 12/10 recommend

Liz Jensen is always gentle and proficient with my dogs , including my hard-to-handle one!…read more I'm so happy I found her at, Poof Pets!