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    PetSmart

    3.0 (63 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

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    Reviews With Photos

    Intermediate Class Graduate!

    Trainer Lisa is definitely the puppy "whisperer"! She can get those untrained and energy loaded puppies to do whatever she wants them to do! We had Lisa for both training classes (New Puppy and Intermediate) and though it was never as easy to get Cooper to perform as good for us as he did for Lisa, we learned a ton of training techniques that we will continue to employ going forward. It was surprising how much Cooper learned (and well as his parents!) in both 6 week courses. We can't recommend her enough! The only reason I didn't give this a 5 Star rating is that the facilities were small and it was loud and chaotic with 6 dogs & parents, though truthfully, there was usually 1 or 2 absentees in each class.

    Jen A.

    I absolutely LOVE the entire staff at the pet groomers here! I have a very excited husky and a very shy shepherd and every one I have seen here has taken such good care of them. The staff is patient, knowledgeable, and helpful. They both get the ferminator treatment and look so much better after! The staff always remembers us, and it's those personal touches that keep us driving the 20 mins!!

    Don't recommend to come here! I took both my dogs here because I trusted them! Came here 8/7/19 to take both my dogs to the pet hotel I came to pick them up 8/9/19 and noticed they were acting different one of them had a scratch on his nose and also had gotten hurt on his balls that's wasn't there when I brought him! I came in wanting to see the videos of the days they were there but all they had to say was the cameras weren't connected to the screen total bs they did return the money but I came there to find out what happened I can care less about the money! If you believe this is the place were they will take well care of them you're wrong they will hurt them!

    Mr Pugsley enjoyed himself and is looking good after his appointment at Per Smart with his snazzy fall bandanna!!

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    6 years ago

    Amazing groomers! And awesome staff. Great place to take your pets! They really have everything you could ever imagine.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Brittany cares about training and ensuring that everyone is getting what they need from class.

    Mentioned in 4 reviews

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    Boise Kennels

    Boise Kennels

    4.1
    (48 reviews)

    I was worried about having to kennel my dog when we went out of town on vacation during the summer…read more He is very sensitive to change and I was worried it would stress him out by leaving him somewhere new. My husband did the drop off and pick up. He assured me Bear did great and that everyone there loved him, but I was still afraid he would come home with non-stop diarrhea. Thankfully he didn't. Phew! I still wasn't convinced it didn't stress him out though. We had to kennel him again recently when we went out of state for my grandma's funeral, and this time I did the drop off. I couldn't believe how excited Bear was when we got to the kennel. And the staff was equally excited to see him. This eased MY stress and I felt I was leaving him in good hands. And no stomach issues when he came home after again. Got me thinking, my daughter loves going to hotels on vacation, so maybe it was a vacation at a doggy hotel for him, too? Just thankful I can breathe easier knowing I have somewhere I can trust to take care of my fur baby when we can't take him with us!

    I don't know how there can be any positive reviews. Left dog for 6 days, and she came home sick,…read morestarved and so dirty and smelly the car ride home was torture. Never again. Don't leave your pet here. You WILL regret it if you do. No explanation or excuse can possibly mitigate the extremely poor conditions and lack of adequate care this facility provides. Do not do it!

    Gem Crest Kennels

    Gem Crest Kennels

    2.9
    (31 reviews)

    My dog was boarded with Gem Crest. As part of the intake, the staff was told that my dog required…read moremedication 2 times a day. The staff said that was not an issue. Upon picking my dog up, it was obvious that they had not provided my dog his medication as evidenced by the pill bottle and the check sheet they provided. I was charged for all services rendered and the lady at the front desk was absolutely one of the most unpleasant people I have ever dealt with. With in 12 hours of my dog being home, he died in my arms. I attribute this directly to Gem Crests horrible care and lack of providing him his medication as directed. I will never bring another animal to this place and I would urge anyone else from ever using this facility. I had used Gem Crest multiple times over the last 20 years and I can say with certainty that their service and reputation is nothing like it use to be.

    Our dog does well in a traditional boarding facility like Gem Crest. I'm deducting a star because…read moreit's a gamble with the staff. Sometimes they are friendly, other times they have a tone and attitude. I want to be 100% they want to care for my dog while I'm away and their attitude makes me think that my dog and me are an inconvenience. . I also think they would benefit from setting up a reservation system so boarding date can be revised and confirmed by both parties. This may drive up the cost of boarding but it may save miscommunication.

    The Dog House

    The Dog House

    3.4
    (16 reviews)

    I needed someone to watch my Irish Setter, Scout, and our cocker/blue heeler puppy, Boomer, while…read morewe were out of town for a few days. Before we entrusted The Dog House with our dogs, we first came and checked the place out. They have 4 main indoor dog areas. One for large breed dogs, one for medium, one for puppies, and one for senior dogs (they may also have an area for small breeds? I know they take dogs of all sizes). They have separate stall kennels for night time as well as crates if your dog is a jumper (ie: would jump over the stall wall). They also have a grassy outdoor area for the dogs to run around outside (with real grass, not fake turf that can be found other places). The indoor areas are mostly cement floor and cinder block walls with a wooden gate for going in and out. The senior dog area is the exception. Catering to older dogs who would rather be comfortable and sleep, more than play, they have dog beds and soft, comfy couches for them to lounge on. They arranged for us to bring the dogs for a half a day, so they could test them in the sleeping areas (decide if the stall or crate would be better), and see which area would be best for them during daytime social hours. They don't charge for this and I love that they place dogs individually, based on personality and temperament, not merely size. For example, Scout (our Irish Setter), is large. She is by all accounts a large breed dog. However, her temperament is super mild and she does't really have an alpha bone in her body (I've seen her go belly up submissive for small poodles). They opted to put her in with the medium dogs, which was awesome as it kept her with Boomer, who is her very best friend, and allowed her to play with dogs who are a little more her style when it comes to romping. The dogs play as much as they're up for all day indoors and every hour or so outside. Their prices are reasonable (given the level of care) and the dogs are always supervised during play. At night, they only have to go 6 or so hours before someone is there to let them out in the morning (mine go longer at home!). We decided to have them stay. They cared for them for 4 nights and we couldn't be happier. Our dogs came home happy, healthy, and exhausted from all the play. I will definitely use them any other time we are needing overnight care. I also will likely partake in their daytime daycare on occasions when I know, due to our schedules, that our dogs won't get much exercise/play time. Get to it!

    Oh my goodness I can't say enough great things about this place ! My little Mickey Mouse loved his…read morebirthday cake more than you know! The dog house made it on such short notice and really delivered. Affordable and so well done ! NO ONE ELSE IN BOISE OFFERS THIS Thank you !!!

    PetSmart - groomer - Updated July 2026

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