So so so happy with my Botox results. It was nice that I received $60 off for signing up through…read morethe app. The person who referred me and I also both got $50 on our accounts.

I had a consultation with Taylor. Was pleased with the experience. She was knowledgeable and…read morethorough. She patiently listened and answered my questions. I also like that she shared changes to their approaches based on past experiences and use of scientifically backed approaches. This shows they practice continuous improvement and stay up-to-date with advancements in the industry.

Had a really great experience with laser hair removal. the treatments are reasonably priced and…read morecome in packages if you plan on going through multiple sessions. The team was very accommodating and the facility is really nice. I look forward to my future sessions!

I came in to LuxeSkin for a HydraFacial, and let me tell you - the whole experience from start to…read morefinish was EXCELLENT. First, scheduling was very easy. I opted to make my appointment over the phone, but there's also an online scheduling option, if that works best for you. Maddy took my call and answered any questions I had, and was sweet and professional to work with. I was also sent a text reminder, which I appreciated and shows that they are interested in using up to date scheduling technology, which is a really good sign. Second, the medspa itself. The entry is around the back of the building, which I imagine is important for anyone wanting to be more discrete. Inside, the space was clean and beautiful - it has a relaxing atmosphere and doesn't feel overly clinical. I was immediately greeted and asked if I wanted a beverage, and then was ushered into a second waiting comfy room to fill out my intact paperwork. The music is typical relaxing spa music and they have it at just the right volume throughout the spa. After I filled out my paperwork, Maddy (who just happened to also be doing my facial!) came in and we talked about some of my skin concerns and goals, she was extremely knowledgeable and also just so sweet and friendly, she put me immediately at ease (this was my first HydraFacial). Next, the treatment itself. First off: the treatment room was a great temperature, no harsh overhead lights, and again that relaxing spa music. I changed into the little robe I was given and settled onto the gloriously warm treatment table. The next 50 minutes were just pure bliss, as Maddy expertly did each step of the Elite HydraFacial. It was much gentler than I had expected, like a tiny vacuum on my face. In between, I believe she was putting different serums on, and she did the red LED light for inflammation and anti aging. It was all just so wonderful and relaxing. Maddy was amazing! Afterwards my skin was as soft as a baby's bum, and it wasn't at all red or blotchy, which also surprised me! I went to lunch immediately afterwards without feeling the least bit self conscious, and in fact felt that "celebrity glow" that's so elusive. I also bought a couple of the products Maddy suggested and am already feeling the difference in my skin. TL;DR - I would absolutely recommend Luxeskin spa, and am looking forward to trying more of their services. Especially if you're looking for a facial to do before a big event like a wedding, the HydraFacial Elite at this medspa is the way to go!

I have been going to Emily for a few years now and she is the best esthetician I have ever had. She…read moreis so fun, knowledgeable and always leave my skin glowing after my facials and treatments. I used to struggle with acne and she has helped me so much. Thank you, Emily!!

Poor communication by staff. Suspect place is short on Aestheticians. Unpleasant experience so far.read more

Hilary is the best! She has gotten my skin back in shape. She is great and hearing me about my skin…read moreissues and is loaded with knowledge on services and products. Can't recommend her enough. Also I have acne prone skin so I have to be careful with what I use and she has been able to get together a skin regimen with products and services to help treat it.

I have been going to Angie for a few years now. She is just amazing and very knowledgeable in all…read moreareas of skin care, injectables and treatments. Everyone I have referred to Truly Skin has been very happy with their results. I've tried may different places for skin treatments and Angie and the Truly Skin team are by far the best around!

Absolutely thrilled with my great experience at Mediscape Spa! From the Dermaplane to the…read moreHydrofacial, every step was top-notch. The staff's expertise and the ambiance made it a truly luxurious experience. Can't wait to return for more pampering!

First time getting laser hair removal, and Mediscape made it comfortable and painless. I felt safe…read moreand the treatment was effective and executed efficiently. It's a great solution that I'll continue, and I'm looking into trying more services. The facility is modern, bright and clean, and scheduling is quick and easy. Thank you!

Go. Go now! Shannon Morrow is so knowledgeable, compassionate, and really assesses your needs and…read morelistens to your wants. The entire staff knows their stuff. Not only will you get amazing care, but you will likely have some fun while doing it! I'm a little obsessed with SkinPerfected... but not in a bad way!

I've been a client of SkinPerfected since the day Shannon opened her doors, so it's with a heavy…read moreheart that I'm writing this. I've always tried to be patient with the fact that she typically runs behind schedule, but my experience two weeks ago was beyond a reasonable delay. I arrived at 12:30 PM for a 12:40 PM appointment. After being placed in a room and told it would be "just a moment," I sat alone until 1:00 PM. When I finally stepped into the hall to check on the status, as I had other commitments to get to, I was told at 1:05 PM that it would be at least another 15-20 minutes. Expecting a client to wait 40+ minutes past their scheduled time without any proactive communication is disrespectful of their time. What is most disappointing is the double standard in their policies. SkinPerfected enforces a $100 cancellation fee if a client reschedules within 48 hours, yet there was no offer of a credit or even a simple apology for wasting nearly an hour of my day. My time is just as valuable as Shannon's. I waited two weeks before posting this, giving the office every benefit of the doubt that they would reach out via text or email to make it right. Instead, the only communication I received was an automated "robo-text" prompting me to schedule my next session. The silver lining is that this forced me to find a new provider who is not only more affordable but also respects my schedule and doesn't push products with a high-pressure sales pitch. After years of loyalty and multiple referrals, I expected much better.

Overall, decent experiences. I prefer to see Lauren at the…read morenaperville location, she's the best. Very thorough and explanatory. She takes her time and ensures you're happy with the service you receive. I have had other nurses and they just fly through the appointment to get you in and out.

I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.