My appointment with Linda was amazing!!! She was so kinda and relaxing, due to circumstances, I…read morewas a little late for my appointment, and showed up in a rush, she was so sweet about it, was able to get me started right away, and easily relaxed me. My facial was so relaxing! I cannot wait til my next appointment! Super cute location, reasonable pricing!

I've done one treatment so far with Lilly and I am already impressed. She is kind, professional…read moreand knowledgable. She was transparent with pricing and interested in ensuring that I got the best treatment and value. I signed up for the monthly and so far have had microneedling and a photofacial and I am glowing already!

What can I say!! Dr arora is a special doctor he listens and does it always perfect, his employees…read moreare always so helpful making you feel comfortable and really taking care of you, never been left in a room alone , going for 6 years.. so happy I found Dr.Arora my go to for Botox

I've been coming here for Botox every 3 to 3.5 months, and they never disappoint. The results are…read morealways natural, leaving me looking fresh and youthful without overdoing it. The physicians are not only highly skilled but also incredibly kind--they take the time to listen and ensure you get exactly what you're looking for. Scheduling is a breeze, and the location is super convenient. If you're looking for a place that delivers great results with top-notch care, this is it

So today has been my 2nd experience at Secrets (Restylane lip fillers) and I have been so very…read moreimpressed with Dianne and her amazing Team each time!! I found the location through Groupon and my first appt with them was in Novemer 2025 (I booked the same service as today) and I was impressed with how nicely I was greeted as soon as I walked in. I had been to one other location (not affiliated with Secrets) and I received a very luke warm acknowledgement when I walked in, so being greeted so kindly by the staff at Secrets immediately put me at ease. Then I met with Dianne - she has been so awesome and knowledgeable. She really took her time to do a legit consultation and patiently answered my millions of questions. She really made the experience seem like I was just hanging out with my best friend, who just so happened to also be injecting my lip filler (lol). Anyway, Dianne is also great with advising her clients to schedule post-procedure follow up appts (about two wks out) to see how the filler has settled, answer any questions and do a final massage and assessment to make sure the filler is nicely balanced and settled into the proper places. The very first place I had gone to in May 2025 did not offer these visits (at least not in my experience) and so needless to say I was put further at ease in her care and expertise in this thoughtful approach of checking back with her clients to make sure they're happy with their result. I experienced zero bruising or pain the following day after my injections and pretty much all of the swelling resolved within 2-3 days afterwards (just in time for the work week). My lips were everything I wanted out of the visit! Her injection technique is quite unlike what I had experienced at the other med spa I had gone to previously in May 2025. I received so many compliments from my girlfriends at work at how natural and flattering to my face it turned out (including my COO there, who also dabbles in filler and botox, complimented highly!). So, I went for my 2nd visit today (6/20/26) for a little "top off" and was again so kindly greeted by her amazing Team as soon as I walked in the door. My visit with Dianne today exceeded my expectations just as it had the first time I was there! She actually remembered the little personal tid bits I told her about me in our first chat back in November and again I felt like I was just hanging with my bestie She took the time prior to my injections to discuss what I wanted to achieve and show her where I felt I needed a little extra enhancement. Again, her technique is amazing!! I dont know how she does it but I have zero pain or bruising, I do have minimal swelling, but that's just to be expected and it's actually pretty mild considering I just had it done. I even went out to a last minute lunch in Oak Brook with a cpl friends about an hour afterwards - I didn't even bat an eye, or feel self conscious, that I had just come from a procedure appt. I cant wait to see how it settles in and will try to remember to edit this post with before and after pics. I'm pretty damn picky and critical when it comes to who I go to for any services I'm willing to put some bucks down for, but I will hands down keep going back to Secrets for any aesthetics related service as long as Dianne and her Team are there! Cannot recommend enough! 5+++

I was honestly at a breaking point with my skin. I felt so down and discouraged, like nothing could…read morehelp me. My elasticity was fading and I knew I needed real treatments from exosomes, peels, microneedling and the full package. That is when I went to see Dianne at Secrets. The transformation she gave me is unreal. She understood my concerns right away and knew exactly what my skin needed. Her energy is warm and her knowledge is on another level. She gets straight to the point ! Her entire team is incredible. Every person is friendly, comforting and makes you feel at home the moment you walk in. You do not get that feeling at most medical spas. If you want a complete transformation, you have to go see Dianne and her team. I would recommend them a thousand percent, any day.

If I could give them 10 stars I would. This is my first time ever receiving Botox or any sort of…read moreinjectables in my face and I was blown away with how well I was treated by everyone there. Kellie did my Botox and she was just incredible! She walked me through everything, spent so much time explaining what everything was, what it would do, how it would feel, how long for results, cost etc. And she was soooooo honest and didn't try to over sell me on anything. I went in there with a totally different idea of what I thought I needed done. she took one look at me and told me, that I honestly had great eyes and great cheek bones and that my face was very symmetrical and that I truly didn't need all these things I thought I did. She in fact suggested a cheaper idea of Botox in areas around my face that she thought would help with areas I was complaining about and give me a very youthful and feminine look. She even brought in Dr. Cheung for a second opinion, which she agreed with, just to help me see that there are so many other affordable options that can give you the results you want. I cannot say enough how much I just appreciated the honesty from them and the fact that they wanted me to look and feel my best and didn't try to oversell me on expensive stuff just to make a profit. They truly care about their clients! I am so excited for my results (said it would take two weeks to see the results) and for my follow up appointment. This is the place I will be going to from now on. Wonderful people, excellent customer service!!!! UPDATE: I am about one week in from Botox in my forehead, crows feet, upper lip for a small lip flip and then jawline (I have TMJ and this will help with my teeth grinding, headaches and slim my face down since I am puffy due to the inflammation)... let me just say every day I am seeing more and more results! I look fabulous! I saw my friends over the weekend and instantly they could see the difference and how much confidence I gained. Everything looks so natural and beautiful!! I am loving it!!!

I am sharing my personal experience for patient awareness. Following a cosmetic filler procedure…read morewith this provider, I experienced a vascular occlusion, which required urgent medical treatment.This was an extremely PAINFUL..stressful and frightening experience, both physically and emotionally. I strongly encourage anyone considering injectable treatments to do extensive research, ask detailed questions, and consider multiple consultations before proceeding.

I finally decided to try out laser hair removal, and I simply couldn't pass up their Black Friday…read moredeals. Everyone here is so sweet, knowledgeable and professional. I initially booked with Nikelle, and unfortunately she ended up being out sick. However, she took time out of her day to give me a call which I appreciate. I ended up seeing Jasmine for the initial visit. Jasmine was very personable and efficient. I'm excited for my end results, and given their platform and expertise, I think I'll be very happy with it. I'll report back once I finish my treatments. So far, they've been very thorough in walking me through everything every step of the way which I appreciate. I love that they take Cherry and CareCredit for financing, that they also have online booking, and almost every month they have some sort of special going on for both new and existing patients. Lastly, parking can be a bit tricky, as it's first come first serve right outside. Though I did find the parking deck around the corner on Adelaide, where you get 4 hours of free parking.

I normally don't leave negative reviews, but I feel like I need to share my experience so others…read morecan make an informed decision. I spent nearly $4,000 at this medspa on several facials and laser hair removal sessions, and unfortunately I have little to no results to show for it. The treatments were incredibly expensive, and I expected to see at least some improvement, but that simply wasn't the case. One of the biggest reasons I purchased a package was because I was told it would be a customized treatment plan tailored to my skin concerns. However, when I later asked Nikelle for the treatment plan I had paid for, I was told there wasn't actually a treatment plan. Instead, she explained that she just looks at my skin when I come in and decides what I need at that appointment. That was not what I thought I was signing up for, and it left me feeling confused and disappointed. The entire experience felt very unorganized and lacking in communication. For the amount of money I invested, I expected more transparency, more guidance, and most importantly, results. When I expressed my concerns, I didn't feel like they were taken seriously or addressed in a meaningful way. I did not come back to Accelerated Aesthetics after being so upset and reaching out the owner about my concerns. I left feeling extremely disappointed, overcharged, and frustrated. Spending almost $4,000 on treatments that produced little to no results is not something I can overlook, and I wish I had taken my business elsewhere.

I've had horrible cystic breakouts all over my face for as long as I can remember, and even now in…read moremy early 30s, they still haven't subsided naturally (sidenote: WTF?) I've tried just about everything out there, short of Accutane, because I'm scared of it. I've tried topical and pill antibiotics, every over-the-counter anti-acne system, every system you order over the TV or from a family friend ... nothing made a dramatic impact on my skin. A family friend who saw Steven regularly convinced my mom he was great, so she paid for my first treatment. After the first treatment, I couldn't believe the results -- every spot on my skin that was raised was flat, and my breakouts were reduced by 50% within 3 treatments (I had the first 3 close together because I was getting ready for a big event). Now it's over a year later, and I see Steven for i-derm (aka galvanic) facials every other week because of the amazing results I've gotten. The Face Loft is a gorgeous little space, impeccably decorated, and Steven is one of the warmest, kindest people I've ever spent time with. He is really one of those rare super gifted people who's better at what he does than anyone else; we're lucky he's here in Chicago. Give it a try, you'll see such great results after one treatment that you'll be hooked.

Great service, location and atmosphere! Upon entering the downtown salon, you realize you are in…read morefor a relaxing experience and pampering (much desired Me-Time). The spa is trendy, inviting and sophisticated. Steven Miller, the owner and operator, comes with knowledge and experience of skin care. He was extremely attentive and professional. I left with smoother and youthful skin than I came and even received a light massage. Hope to get back soon!

I really love this place. I have the best facial of my life. I have gotten facials for years, and I…read morehave to say this one was phenomenal. Karina was extremely knowledgeable, very relaxing, and she used amazing products. Will definitely go back.

I don't really like posting negative reviews but what happened to me is just not good business…read morepractice. I received a gift from my sister for micro needling and Botox focusing on lower face, neck and jowls. The injector asked me if I had ever had Botox and I said "no". A handful of times I had only had filler. She proceeded to inject my neck and lower face stating it would give a tightening effect to jowl and neck area. Over the next week I literally watched my face age with jowls becoming more prominent each day. I called the injector Valerie in a panic explaining what happened. She basically told me that she forgot to mention that increased jowls can be a side effect and that she was really thinking I could use filler instead of Botox but did the Botox bcuz that's what my sister wanted. I told her if she didn't think I should have had Botox she should have never done it as she is the professional not my sister. Needless to say a lot of money was spent and I look older after the injections. Of course they wanted a follow up after I sent them pics but the only solution is $2k in fillers which I honestly can't afford being a single mom with two kids. I told them I couldn't afford it and I never heard back. Hoping this Botox wears off and things get better.

Go. Go now! Shannon Morrow is so knowledgeable, compassionate, and really assesses your needs and…read morelistens to your wants. The entire staff knows their stuff. Not only will you get amazing care, but you will likely have some fun while doing it! I'm a little obsessed with SkinPerfected... but not in a bad way!

I've been a client of SkinPerfected since the day Shannon opened her doors, so it's with a heavy…read moreheart that I'm writing this. I've always tried to be patient with the fact that she typically runs behind schedule, but my experience two weeks ago was beyond a reasonable delay. I arrived at 12:30 PM for a 12:40 PM appointment. After being placed in a room and told it would be "just a moment," I sat alone until 1:00 PM. When I finally stepped into the hall to check on the status, as I had other commitments to get to, I was told at 1:05 PM that it would be at least another 15-20 minutes. Expecting a client to wait 40+ minutes past their scheduled time without any proactive communication is disrespectful of their time. What is most disappointing is the double standard in their policies. SkinPerfected enforces a $100 cancellation fee if a client reschedules within 48 hours, yet there was no offer of a credit or even a simple apology for wasting nearly an hour of my day. My time is just as valuable as Shannon's. I waited two weeks before posting this, giving the office every benefit of the doubt that they would reach out via text or email to make it right. Instead, the only communication I received was an automated "robo-text" prompting me to schedule my next session. The silver lining is that this forced me to find a new provider who is not only more affordable but also respects my schedule and doesn't push products with a high-pressure sales pitch. After years of loyalty and multiple referrals, I expected much better.