1. Rekonekt Riverside Cellphone and Device Repairs

    1. Rekonekt Riverside Cellphone and Device Repairs

    0

    Jacksonville, FL

    Rekonekt Riverside Cellphone and Device Repairs

    4.5 (22 reviews)
    Open 11:00 am - 7:00 pm

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    CITY RESCUE MISSION & REKONEKT RIVERSIDE TEAMING UP TO HELP FEED FAMILIES FOR THANKSGIVING
    Ariel N.

    Rekonekt Riverside is a wonderful small business which has provided me with awesome mobile repair services. Hats off to Chris Cantillo with Rekonekt Riverside who provides exceptional customer service but also serves our community with a wonderful Thanksgiving turkey drive! RR is open Monday through Saturday from 11:00 a.m. until 7:00 p.m. Thank you Rekonekt Riverside!

    Entrance/Street view

    My iPhone 11 screen was cracked and the touchscreen was pressing numbers on its own, making my life way more difficult than a phone should lol. Walked in with no appointment or prior phone call and Chris got me all set up in under 25 minutes! I'll definitely be back and will send my friends to him!

    My daughter playing pool. Neither one of us are really good at it but hey it helped us pass the time and it was fun

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    Photo of Cuey M.
    143
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    3285

    2 years ago

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    Photo of Jon J.
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    2516

    6 years ago

    Business owner information

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    Rekonekt R.

    Jon J thanks for the business, we appreciate you.

    Helpful 2
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    7 years ago

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    Rekonekt R.

    Thanks for the support and business we are here if you ever need us!

    Helpful 6
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    Photo of Ariel N.
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    8 years ago

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    Rekonekt R.

    Ariel Thanks for the support, we appreciate it so much!

    Helpful 55
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    2 years ago

    I appreciate him for fixing my game but he wanted 210 but on the phone he said 180 me personally first and last tim going to him

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    5 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Completely repaired my phone like brand new .. so thankful ... I completely destroyed both sides of my iPhone 10... now it's perfect

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    5 years ago

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    Photo of eRnie P.
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    7 years ago

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    Rekonekt R.

    Thanks for the business and support!!

    Helpful 3
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    5 years ago

    Helpful 2
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    7 years ago

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    8 years ago

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    Rekonekt R.

    Cynthia thanks for supporting us in Riverside, forever grateful!

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    Photo of Jon K.
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    8 years ago

    Great service. They repaired my broken screen quickly and gave me a great deal on an otter box style case and tempered glass protector.

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    Rekonekt R.

    Thanks for the business Jon K!

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    5 years ago

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    Photo of Allana M.
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    9 years ago

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    Rekonekt R.

    Thanks Allana M for the business, we appreciate you.

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    Photo of Carol R.
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    8 years ago

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    Rekonekt R.

    Thanks for the business Carol, we appreciate you.

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    9 years ago

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    7 years ago

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    Rekonekt R.

    Helpful 1
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    7 years ago

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    7 years ago

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    Rekonekt R.

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    Ask the Community - Rekonekt Riverside Cellphone and Device Repairs

    Review Highlights - Rekonekt Riverside Cellphone and Device Repairs

    Walked in with no appointment or prior phone call and Chris got me all set up in under 25 minutes!

    Mentioned in 5 reviews

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    Phone Tech

    Phone Tech

    4.8
    (109 reviews)

    OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

    I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

    Phone Shack

    Phone Shack

    4.3
    (4 reviews)

    I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

    This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

    Rekonekt Riverside Cellphone and Device Repairs - mobilephonerepair - Updated July 2026

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