I walked into relax, the back in severe pain, my neck back and shoulder area. It's affecting my sleep how I feel when I wake up. I walked in the door and got excellent service. Very nice gentleman named Jonathan helped me measure for the correct pillow for a side sleeper pillow. The pillow was expensive however I woke up with no back pain after sleeping almost 12 hours. I haven't done that since I was a kid. Relax the back provided section service and I didn't mind paying the price of the pillow was around $250 but it was worth every penny. If you have problems or suffering in pain, this is definitely that you need to make. I'll be back for a chair soon ! read more

Relax The Back - Vive pillow - Office Equipment Near Me - Huntington Beach, California

I cannot say enough great things about Relax The Back - Huntington Beach! I walked into the store in extreme back pain, barely able to move comfortably. As soon as I mentioned a few of my symptoms, Johnathan took the time to listen and truly understand what I was going through. For two hours, he guided me through different tools and chairs designed to alleviate pain, allowing me to experience firsthand what could help my specific needs. His knowledge, patience, and dedication were beyond anything I expected. By the time I left, I felt significantly better than when I walked in--something I didn't think was possible in such a short time. This isn't just a store--it's a place where real relief happens. If you suffer from back pain, I highly recommend stopping by. The care, attention, and expertise here are unmatched. Thank you, Johnathan, for going above and beyond! read more

Johnathan was very helpful! I went in after doing a lot of research to test out an office chair I had narrowed down to two. Johnathan asked two quick questions while getting the demo chairs out about what I was looking for and immediately recommended me an alternative that wasn't on my list and I'd never heard of. I was fairly confident I didn't need help; but, he was 100% right with a 2 second sit test on the other finalists. Very pleased I walked in there to buy a better product instead of going on a website to buy better marketing. Some things should be physically tested before ordering. Johnathan helped with the custom order, quoting, dates were correct. Overall, very pleased! read more

Went here to get a contoured pillow to help with my sleep posture. I got "fitted" for a $140 Tempur-Pedic pillow. After sleeping on it for four nights, neck pain I'd never had before came on in the worst way. I had to stop using this pillow, and the pain went away. Wild that I came to a back and neck place and left with problems I never had before. Of course, they waited until after I swiped my credit card, and the transaction went through to tell me it was a final sale. After calling and complaining, I went back in for another pillow. They told me store credit was my only option. So they fitted me to something else that was $90 more expensive. This place is such a racket. They don't allow for refunds, so I'm locked into spending even more money there on another pillow. Needless to say, I don't trust their guidance after the first experience with a trash pillow. I'm certainly not dropping more money on another pillow that may or may not work out for me. I also find it insane that they won't allow for returns because they have to "destroy the pillow," but they are more than happy to sell you a used demo pillow off the showroom floor. Stay away at all costs. Amazon is cheaper anyway, and at least you can return your stuff there if it doesn't work out. Scam artists. read more

I visited to get a much better office/desk chair. Being an I.T. professional, i spend a great deal of time in my chair. Jonathan hooked me up with a fantastic, supportive, adjustable chair. He answered each of my questions, no matter how dumb I thought they were. He spent a lot of time with me and even had a desk for me to wheel up to and sit in "working" position and even adjusted it to me right there. That was exceptionally helpful as guessing what my seated working position is is usually way off. My chair is on its way and I'm very much looking forward to ridding myself of my Staples chair and having a piece of furniture. Having a chair that will last and be supportive and comfortable. Having had shoulder and back surgery, these things are key when you're older. Jonathan knows... volumes about chairs, support, ergonomics but boils it all down so that you can understand how it affects YOU. I'd definitely go back to him for other ergonomic items and/or chairs! read more

John at relax a back helped my fiance with the best wedge pillow ande leg rest and small pillow since he has acid reflex. John was wonderful and knowledgeable and friendly and nice. And also helped me with a small technogel pillow that I'm happy with. We recommend John to help you. Excellent service and customer service 5 star. read more

This store has fine quality beds and recliners. And Jonathan is a great salesperson. He takes the time to show you and explain everything. I will be happy to recommend Relax the Back and Jonathan. read more

It's my firsts time visited this place and I really enjoyed meeting Donna. She is very friendly and knowledgeable. I ended up buying a nice pillow. I will definitely come back to check out their beds. read more

I bought my chair from Donna, who was great, and recently worked on a warranty issue with Jonathan. Jonathan has gone the extra mile to help me out and get what I needed. He is a great listener and problem solver. The chair I bought is the best money I've ever spent. I tried all the chairs in the place and found one that fit me just right. The good news is, it wasn't the top of the line even, but it stopped my back, neck, and leg pain caused by sitting at my home office desk. I consider it the most important investment in my work set up because it can impact your health so negatively when you don't have the proper support. I even recently added the heat/massage unit for your lower back and I really enjoy that. The warranty team for the X-chairs is super responsive and helpful as well. I recommend their expertise in helping you choose the RIGHT chair for you and their products are great quality. The only thing better than those plusses is the customer service. I'll definitely shop here again if I need an additional chair. read more

I bought a LifeForm chair and ergonomic desk from Relax The Back, Huntington Beach and am very happy with both products. The products there are a bit pricey and despite the fact that I had to pay in full up front, Jonathan and Donna never blew me off and continued to give me great customer service. There was a bit of a waiting period for each item to arrive from the vendor, but Jonathan was great about keeping me up-to-date with the delivery. Jonathan was responsive, and was very good about returning calls. read more

Relax The Back - LifeForm chair I bought from Relax The Back - Office Equipment Near Me - Huntington Beach, California

Definitely recommend this place to anyone who spends 4-8+ hours a day sitting in an office chair. I've been searching for an office chair for years... I have a bad back and have spent hundreds on one office chair after another trying to find the right one to give me the support I need. Jon was very helpful and I finally have a chair I can sit on for hours working away without being in pain. I work from home and can be sitting down anywhere from 4hrs to 10hrs a day... and yes, sometimes I stand up lol...and really needed an office chair with support. Obviously, it was a bit pricey but better than buying one chair after another... If you spend a lot of time in the office, a good chair and a bed should be high priority purchases since that's where you spend most of your time. Thank you Jon... read more

Relax The Back - Lifeform Office Chair - Office Equipment Near Me - Huntington Beach, California

They hosted Esther Gokhale of the Gokhale Method tonight for a free workshop. It was an hour long and we learned about using our glute muscles when walking and straightening our shoulders. read more

I've only been in HB for a few months and I just happened to stumble upon this place, and I am very happy I did. My partner and I walked in and was immediately greeted by a kind smile and genuine interest. Donna was absolutely amazing and extremely knowledgeable. She inquired about what we were specifically looking for and let us tell her exactly what we came in for before she proceeded to show us around the store. I was extremely impressed by the information she gave us. Because of Donna I was able to get exactly what I needed and left with plans to come back and buy a bed and a chair from her. I have already given out her card to my entire office. Thank you again Donna you were awesome! read more

My husband and I were so happy with the service we received from Jonathan. I have many back problems, and Jonathan was helpful and honest about products that he believed would help me most. We purchased 2 items on our most recent visit, and they have helped me very much!!! Wish we had a store in the IE!!!! read more

The sales man was so helpful, informative and ready to assist in trying different chairs to see what was most beneficial. Zero pressure and was even accommodating to our 7 year old. read more

My father and I came earlier today to check our the beds and massage chairs. Donna and Jon both greeted us and were very friendly and accommodating. Highly recommend this store as they are both knowledgeable in every product in store and super helpful. read more

They need to fix their hours. According to Google Maps, they are open on Sunday from Midnight until 6 pm. Their actual hours are Noon until 6 pm. Jonathan opened the store early for us, at 10:30 am. We were able to look around and sample the massage loungers. In the end, we chose an Inada massage lounger. Now for the race to see who gets home first to use our new massage lounger. Thank you Jonathan for accommodating us. PS, if you visit, they are ACROSS the street from Bella Terra Mall. Next to Men's Warehouse. read more

I saw the picture of the guy with his hands full of purchases & it made me laugh. I thought this store would be like Brookestone but I was way wrong! Relax the Back has high quality products and Mike (the manager) is really knowledgeable - turns out he has tested everything. I ended up getting a Temperpedic bed, a Lifeform office chair, and a foot rest. My wife got neck, foot, and core stretch/easing things & a really comfortable contour seat insert. The bed & the chair were delivered very conveniently & I love them as much as I hoped I would. The chair is the most comfortable one I've ever had. If you're thinking of buying a Temperpedic I would recommend getting it at RtB because you have a long time to decide if you like it, & if you return it, you get a refund. If you return at a mattress store you probably get store credit. read more

Relax The Back - Lifeform Office Chair - Office Equipment Near Me - Huntington Beach, California

I went in looking for the best pillow for my strained neck, due to bad previous pillows. Jonathon showed me all the types of memory and foam pillows they had. We narrowed them down by testing them out on a bed. He was very personable and I ended up buying a $175 pillow that is well worth it in a good night's sleep with no neck strain. read more

I love this place. Bought some new memory foam pillows. Excellent customer service. Across the street from Bella Terra. read more

Relax The Back - 4 new pillows!! Yay? - Office Equipment Near Me - Huntington Beach, California

The moment I walked in the door I knew this was going to be a great shopping experience! Jon (the manager) greeted us and let my husband and I try out chairs on our own. Jon asked us what we were looking for - and after that it we had a no pressure tour of the chairs that should work best for my condition. Jon was knowledgeable, professional, and was comfortable to talk with. Long story short - I came into the store wanting a cushion to use in the car and walked out with a recliner, an adjustable bed, an office chair and a cushion for the car and a friend. Jon is easy to be around and most importantly he listens. Yes, the products can be pricey, but it's worth every penny. I guess what really sold us is when Jon said "we don't sell mattresses - we sell sleep". For the first time in 2 years, I'm getting a good nights sleep. That's priceless to me. I highly recommend this store to anyone that has a back issue. And most importantly, I recommend Jon. read more

My wife and I had a great experience working with Jonathan. Even though we showed up right when they closed he still let us in. He did not try to rush us and took his time to explain everything. Top notch service. Please go in and see Jonathan. read more

I came in for a simple $30 product. 2 days later we purchased a bed. I showed a little interest in a bed on our first visit and the next day Jonathan called me to tell me they had one in stock and that I would not have to wait the two weeks (normal ordering time) to get it if I wanted to purchase it! Wow, that's service. He even stayed past closing the first time we visited and did not rush us. I was thoroughly impressed. Jonathan's product knowledge exceeded our expectations as we perused so many items in the store even if we weren't going to purchase them. Thank you for such a great experience. read more

Jonathan helped us feel comfortable and he taught us so much about having good posture and sleep.

My Wife and I came in yesterday to look at message chairs and Jonathan help us out. He show us all the different chairs and explain each one and how they work. Let us try each one and see what works best for us since this is a big purchase and we don't know much about it. He gave us a enjoyable buying experience. We would recommend Jonathan to friends and family. read more

Great Product & Excellent Customer Service My husband and I recently purchased two reclining chairs. The buying experience was very positive. Jonathan walked us through our options and was friendly and super knowledgeable about all products (although we came in specifically for recliners, we also gravitated to the pillows, stand-up desks and massaging chairs). The chairs were delivered less than a week later and we've been enjoying them ever since. Jonathan even sent a lovely note and thank you gift. Stuff like that isn't necessary but certainly appreciated. We'll be return customers. read more

I visited several matress stores in huntington beach and this place provided the best service by far. My first visit was with Michael who was extremely knowledgeable. I finalized my purchase a few days later with Jon who was extremely helpful & even stayed about 30 minutes after the store closed to finalize all my application materials . Great customer service , honest sales associates that do not pressure u like some other places. I ended up purchasing the the tempuepedic cloud . Bought it Sunday it was delivered today (tuesday ) with no issues . The gentleman who delivered were also great . They took the time to make sure they set up my new matress and programmed it perfectly . Would recommend this place to anyone considering purchasing a tempuepedic. They also have some pretty cool massage chairs ! read more

I am so happy that I decided to go in and test the mattresses at Relax the Back before I purchased one! John was incredibly helpful and informative and helped me choose the perfect bed for my needs! I had been without a good night sleep since moving into a new home due to a poor mattress, and John made sure that I had my new adjustable temper-pedic the next day! He even found the perfect lumbar support for my driver's seat too! It is so nice to be helped by people who are knowledgeable and compassionate, and John at HB Relax the Back is definitely one of those people. Thanks John! read more

WOW- what amazing service from JOHNATHAN!!!!! First off we had been moving the last two weekends and my husband was extremely exhausted. We had been sleeping on the couch in our new home and I up and decided he deserved a mattress because he works his ass off for the family . Anyways .. it was about 3:30 .. my kids and I walked in and was greeted by our fantastic sales associate . (Why he was so great comes later )... I told him we were all so very tired and needed something amazing to sleep on .. I had ordered a mattress from corporate but it was going to take wayyyyy to long to get to us . So he showed us the ones we had ordered and I had hoped for delivery tonight because of my previous buy online . He said he would try his best and was on the phone in one second trying to make that happen . He gets off the phone and said he could have us it tomorrow because of the time today . I could tell he worked hard at trying to get us it sooner but that's ok , I figured he already went above and beyond . So about an hour later I receive a call from him and he said my mattress would be there by tonight at 7 . This guy is no joke - he made my husband and I sleep so wonderfully the first night in our home and I will be coming back ! Team JOHNATHAN!!!!!! read more

My fiancé and I went into Relax the Back today. John helped us and was very knowledgeable on the products especially the massage chairs. He knows a lot about health and the spine as well as what's good for comforting you when you're at work or at home. We look forward to coming back just to visit John! read more

Walked in looking for a message chair for my mother in law. John was patient with her and her needs. Found the perfect one for her. Then he sold me on one of their top of the line models. Combined the orders and had one set up and delivered two days later and the other two days after that. John followed up with a phone call after each delivery, just checking if everything was too our liking. Then a few days later Chocolate Covered Strawberries arrived at our front door as a thank you gift. Thanks John Steve & Carlin read more

My husband and I were unsure of whether or not we should get a massage chair as we were browsing throughout multiple stores, but when we walked into the store in HB and talked to Jon (the manager), he convinced us to get the top-of-the-line chair. We are very glad that we purchased it. Jon was extremely kind, professional, and patient which is something I didn't expect to see while looking around. He made the process smooth and unforgettable, not to mention the fact that he saved me money! After we had the chair installed, we had guests come over to try out the chair and unsurprisingly they all loved it! Totally recommend this store if you're on the fence about buying one. Thank you Jon for everything! read more

My back thanks Johnathan and relax the back. One of the best buying experiences I've had. John was very knowledgeable, never pushy, and most importantly patient as I'm very indecisive. Bought a massage chair and I feel pretty good everyday now. Even got a nice fruit basket as a appreciation gift. read more

I came, I reclined, I bought...a Human Touch Perfect Chair. I'm happy and my back is happier. Nevermind how my wallet is faring. Jonathan knows his stuff and customer service is top notch. read more

I want to compliment John on his thoroughness and professionalism in my visit to the Huntington Beach store. I never felt I was being 'sold' on a certain feature. I love my new desk chair! read more

I went in to look at chairs,John was so nice and patient. He helped me find the perfect chair. I have MS and he cared about my situation and was very kind and helpful. I would highly recommend seeing him and all the options available. My chair is on order can't wait till it arrives. Do yourself and your body a favor see John at Relax the Back. read more

Needed an office chair and went to this store as we had purchased from here before. As we entered, John opened the door for us! Now that's first-class service! John is very friendly, courteous and very savvy on all the products they have to offer. Found the chair we wanted, he placed the order very efficiently and off we were. This company has high-quality products and John made it a very high-quality purchase. We'll be back! read more

Rude! Rude! Rude! Went in to try to replace broken desk chair. Guy was sitting at the desk Seemed upset by being disturbed Rude comments when I tried to help him find the chair I wanted on their web site. Did not bother him that I left without even sitting in a chair. Obviously no interest in selling. And, I really needed a chair. read more

Could not have had better customer service from Gilbert Moore and Michael Hwang, the manager. Purchased a zero gravity chair (floor model) for pending shoulder surgery and discovered it was not appropriate due to disc issues in lower back. RTB waived the no return and allowed me to purchase a bed instead. Both gentlemen were very accommodating including getting the bed delivered (on short notice) before my surgery. Great store, great products, and most importantly, great customer service. Telling all my friends. read more

I went into the store to see about a pillow. John was very helpful, knew a lot about the different types of pillows. He spends the time to answer questions and is good about tailoring to a customer's needs. He also helped with information about beds. Great customer service. read more