I was browsing the store one day. The SA talked me into buying a more expensive sunglasses by…read morecomplimenting (literally everything I tried on) looked nice on me. I felt trapped and made an impulsive purchade. A week later, I returned the sunglasses as I changed my mind. As I was standing at the register making the return, the same SA made snarky comments that made me very uncomfortable. It doesn't matter why I chose the return, SA should keep comments to him/herself and just process the darn return. I won't be coming back to this location.

We came in wanting to purchase sunglasses and were turned down based on the only employee saying he…read moreneeded a 15 min break because he hasn't sat down all day. It was an hour until the store closed so we couldn't return based on dinner reservations. The company needs to value their employees and a potential sale.

I DO Not recommend buying anything from this location. I was told I could return/have serviced at…read moreany Sunglass Hut Location and it was a lie. I have received horrible customer service. It's disappointing. I suggest purchasing from a Sunglass Store not a Macy's or airport since you need a boarding pass to enter. Buyer Beware. They do not have a working phone number!

This Sunglass Hut is located inside the Aurora Farms development in a small store near the duck…read morepond. I've made several stops here over the last few years (including recently). Keep in mind, despite them being in an outlet mall, these are still full prices, which I've seen some people come in and be upset about. I have been searching for a very specific pair of Ray Bans I purchased on the west coast many years ago. I've looked online many times with no luck. And boom, I was pleasantly surprised that I walked right in here and saw them immediately in their great selection. One of the reasons I purchase sunglasses from Sunglass Hut is the value. I appreciate that most of the sunglasses on display (except sale items) are just displays. They will usually go in the back and retrieve you a new pair that 3,000 people haven't touched and maybe had their kid sneeze on. When you check out, they also package them beautifully with a nice case and lens cloth and provide a warranty. They send regular birthday coupons and sale info via email. This is probably my favorite location!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Aurora Sunglass Hut at 549 S Chillocothe Rd to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

I am one of those people who obsess about everything, and eyeglasses are on my list. I used to…read moretake so much time trying to find a new pair, that my prescription would get old.. Then I found Eye Candy. So many amazing pairs that the problem becomes which one. As to customers service, a few months after I got my glasses, I fell and scratched the lens. I went in to have them re-lensed. Thanks When I went to hand over my credit card, I was informed they were under Warranty and the lens would be replaced for free. My old glasses were still so nice I had the lenses remade to my new Rx as well.

I only waited 2 minutes for my appointment. The Doctor was great. Professional and fun staff…read more Service while choosing glasses couldn't not have been better! Best stock of glass types, colors and frame styles. Truly representative of the brands they offer, including international offerings. I will definitely go back.