Relentless Towing & Recovery

The tow truck driver was rude and lazy. Integrity should be no where in the company name becuase…read moreit's a lie, they are rip off artists. They are known as the Gypsies of towing in the area

Broke down 920ish PM in Agawam MA. After dealing & waiting…read more3 hours plus for a very unprofessional towing company, CRUISE CONTROL, Integrity came to the rescue (& towed us to Boston)!! Kind, understanding, punctual, & hardworking!! Integrity, honest & strong moral principles!! Thankful & appreciative!

Ernie's Towing

2.2

(37 reviews)

predatory towing service that targets broke college kids. If you see an Ernie's towing sign, don't…read moretake a chance. they will tow you and they will charge you 200-350 dollars to get your car back.

Ernie's Towing is an absolute nightmare. They towed my car while I was parked with my hazards on…read morefor a few minutes at the townhouses, dropping off a meal to a grieving friend who had just lost a loved one. When I went to retrieve my car, I had to spend money I had set aside for groceries just to get it back so I could make it to work. To make matters worse, my car had noticeable scratches and damage caused during the towing. When I brought it up, they were rude and completely dismissive. Their actions are predatory and deceitful, preying on people in vulnerable situations. Avoid them at all costs.

Wolfpack Roadside Service

4.0

Noticed the pick up rig idling in front of Walmart, and the operator was present. Thought he was a…read more"repo" man at 1st due to the lift attached to the pick up. This tool can help out immensely, and NOT just for towing! Friendly man gave me his card and some promo stuff. Looked him up and he has a flatbed too! I don't drive brand new cars and on occasion need help. Next time it will be WOLFPACK!

From the owner: We are a veteran owned and operated company with many years of road side experience. Wolfpack…read moreEmergency Roadside Service and Towing will help you out when you need us anytime of day or night in any weather.

Ernie’s Towing

1.5

I also didn't have the best experience there. Some of the staff were rude, did not go out of their…read moreway. Just couldn't have cared less about people.

I didnt have the best experience there. Some of the staff were rude, did not go out of thir way…read moreto help, just could care less about people skills.

Ernie's Towing

2.8

(40 reviews)

The first guy that helped me when I needed my Tesla towed was kind and patient and very helpful and…read morevery careful. The second time they came when my Tesla broke down again after I just purchased it. It was a used one. He was inexperienced and he left grease marks on the inside of the car and I got a little impatient with him, but all in all I like ernies towing.

I was quoted $150 an hour on the phone The job was to remove my car off my grass on to the…read moredriveway. Basically move my car 30 feet from the snow which took less than 5 minutes. I was then told this was going to be well over $200. I told the driver my quote and he said that it would not be that low. He agreed to make it just under $200. Little things tell a lot about the company. I feel completely misled and price gouged. The first time using your service. Also the woman picked up the phone was not pleasant and like she was doing a favor speaking with me. I will not be using your service again.

B's Towing & Recovery

1.0

B's accepted our tow through Chrysler Roadside Service. App popped up on wife's phone with an ETA…read more Never showed up. When we called for an ETA (1.5 hours later), driver said he had cancelled the call after accepting it. Well, nobody informed us.

From the owner: B's Towing is the premier car towing service for Springfield, MA and the surrounding areas. If you…read morefind yourself stranded on the side of the road don't hesitate to give us a call. Our friendly staff and well-trained 24 hour tow truck operators will get you back on the road in no time. When it comes to towing and roadside assistance, call the experts at B's Towing. Our experienced staff is capable of handling any car towing job. We go above and beyond for our customers and ensure 100% satisfaction every time. Call B's Towing today!

Mobile Locksmith 24

Perfect on-site service. Prompt, patient, professional, and proficient. Would call him anytime.read more

From the owner: Mobile Locksmith 24 is your trusted local locksmith, offering professional services from 7:00 AM to…read more10:00 PM. We specialize in residential, automotive, and commercial needs, including car key replacements, commercial locks, house rekeys, lock changes, and smart and electric lock installations. Fast, reliable, and committed to serving our community.

Tilton Automotive

4.8

(8 reviews)

Scheduled an oil change and tire rotation 5 days in advance. I provided the year, make and model…read moreof my car. I scheduled the appt for 8am and arrived on time. My car was brought in right away and after an hour and 45 minutes I asked if it was going to be much longer. This is when I was informed that they did not have the correct filter. I ask how long it was going to take to have it delivered and they said it was only a few minutes longer. There was no apology for their oversight on not confirming that they had the correct parts needed and no discount for my inconvenience for having to wait. I was a 1st time customer. The service for a full synthetic oil change and tire rotation including tax was 105.97. I chose to support a local shop instead of a chain with thoughts that I would be supporting a small business and getting customer service that generally goes along with a privately owned company that wants to maintains a great reputation.

I am a busy person, attending graduate school while working full time in Boston. On the way out to…read moreBelchertown to visit my girlfriend for the weekend, my car vibrated so intensely I didn't feel safe. I was stuck in town until I could get it fixed. I called Tilton Automotive first thing Monday morning and asked if I could be seen as soon as possible. Although they said they were busy, they made time and scheduled me to come check out my car because they understood my urgency. They were caring, honest, and professional. I felt like I was treated respectfully. They identified the issue with my front axel, and in the very same day, obtained the parts, performed the repair, and called me back before end of business! I was even shown the failed parts to confirm the necessity of the repair. My car feels better than ever, and I was able to get back to my crazy schedule with minimum impact. The team at Tilton, especially Fred, was the best! True lifesavers and real professionals that care for the customer at fair prices.

Quabbin Service Center

4.9

(7 reviews)

We have been bringing cars here for Massachusetts vehicle inspection for years! Great quick…read moreservice. Get in line with all seat belts clicked and easy peasy. If your vehicle needs a light bulb they quickly fix it and pass car. Keep your local business in business or you're gonna miss em when they are gone!

My entire family brings our cars here to get them inspected. I've been bringing mine since getting…read moremy first, and even my brother who's been living outside Belchertown for a few years now still comes here. Never have we had any kind of issues with the staff. The gentlemen who do the inspections are always quite nice. Regarding inspections--super easy! $30, in and out. Even if there is a wait, there's a small little waiting room or you're able to wait outside, if the weather is nice.

Don's Auto Service

(6 reviews)

Had to wait a few days for the appointment...but they looked at it first thing in the morning,…read morecalled by 9:30 with a explanation of the problem and quote... had parts delivered and was ready the same day.. front brakes and rotors, and the power steering fluid cooler needed replacing. I have been going to Dons for at least 8 years, and they have proven to be honest and reliable. I have asked about things I feel need to be fixed, and they always advise me if it was necessary at the time or not... trust them completely with my car and will not go anywhere else!

Great service!! Wife hit a pothole and blew out 2 tires, she went to Don's and they swapped out the…read moretires and got her car back on the road.

Bay Road Inspection

3.7

(6 reviews)

I've written 2 rave reviews about Bay Road Inspection on Google but today was different. The same…read morekind young man I usually see there was not there. My inspection was done by a grumpy old man who hollared at me like I was an annoying child when my inspection was done. He was not friendly at all. I was late on my inspection (due in April) and so he gave me an April sticker even though the inspection should be good for a year. My son was also late for his inspection but the place he went to 2 days ago gave him a July sticker because this is July! I will go there next time. Sad. I've never given ANYPLACE 2 great reviews - except this place. This will now also be my first 1 star review.

Do not go here if you respect others and your health. Both guys doing inspections today with no…read moremasks and no care whatsoever about their customers. Last time I'll give these guys my business.

Ren's Mobil Service

3.5

(13 reviews)

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I'm just finished correcting College Street motors info- who incorrectly advertised they were…read moreopen until 8:30 tonite, Saturday before a warning of 2 feet of the white stuff up near the Vt. Border in Heath. I raced down here to AMHERST, instead of heading to Keene or Hadley which had tire service places I could have made. I've been calling folks offering my first born male child if they would stay open a little bit after 6., but pleas were not met with the Chivalry I'd hoped... Then called a place and while their service guys had already left, he did something that shocked me/ He HELPED! He went through the places I had been left out in the cold by - once is enough... but the Auto Angel urges me to give him 15-20 minutes and like an unlikely SUPER HERO, vowed to find me a much - MUCH needed place to put on my snow tires, without which it is likely I will not make it up into the hinterlands of Heath...and if I by some miracle, make it, I stand no chance of escaping to any semblance of civilization and basic needs for my two and four legged family. I didn't get his name- but it's going to be Yelped far and wide.. RENS MOBIL and AUTO SERVICE!!!! Hurrah for you!‍

Wash & Roll Mobile Detailing

(7 reviews)

Ty and Charlie are magicians. Their attention to detail is truly exceptional. My vehicle had tree…read moresap drips and surface blemishes that I thought would be impossible to remove. But when they finished, the car looked showroom-new. Every inch of the car was meticulously cleaned, with no trace of dirt, streaks left behind. Their work goes well beyond standard detailing; it's restoration-level quality. Highly professional as well, excellent communicators, personable, thorough, and worth every penny.

We inherited a car that was in a pretty dirty state and Ty was up for the challenge and able to get…read morethe car looking better than we possibly could imagine! We can't believe it's the same car! He is very professional, communicative and a pleasure to work with! His services are competitively priced. I highly recommend Ty at Wash & Roll Mobile Detailing!

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Travis W.

5 years ago

Never thought I'd meet someone with the same first and last name! Great service, very polite, extremely professional and, very good pricing! Super nice brand new trucks that are just awesome! Thanks guys! read more

Relentless Towing & Recovery - roadsideassist - Updated July 2026

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excellent service and the car accessories just what I need I highly recommend to anyone go to the…read morestore and check it out the best on this

Mac's Auto Repair & Convenience Store

3.3

(16 reviews)

I went there not long ago for an oil change and I dont know who did it but her car has been acting…read moreup lately and making noises and on the verge of stalling. We go and look at the oil and there was absolutely none in there. I have never had an issue before until the other day so I dont know what happened. There is no leak or anything.

Stay away!!!!! Was told one price one day which was agreed upon then charged a extra 600 the next…read moreday for the same part cost and labor, I complained and was given the original price we agreed upon, i now wonder if I really need the repair they said I did. I feel bad for how many customers they have probably screwed with this tactic, they claimed it was a mistake but that was not the case they clearly were trying to rip me off. They may be AAA certified but that means nothing to them it's just to help them lure in more people to rip off.

Pro Transmission & Clutch

4.9

(10 reviews)

They are wonderful, looked at my car and into an issue for no price. They are fair good honest…read morebusiness people and I'd recommend them in a heartbeat.

Simply amazing, honest, fast service and more than reasonable price!…read moreI'm so glad I stumbled upon this repair shop. Very convenient service.

Brook Street Auto

My wife and I have had work done on our cars a number of times over the years. They are the most…read morereasonable shop that I could imagine. They've been there for decades and do super high quality work. And they tell you exactly what they will do and how much it will be in the estimate. I couldn't be happier with their work, even years later.

Super friendly and reliable service! No sneaky, money grubbers here! If you don't know how much a…read moreservice should cost, you can rest easy knowing that the guys that work here are hardworking and honest. There will be no ripping you off!

3B Auto

4.4

(15 reviews)

AAA sent a technician, Angel from 3B auto to tow my car from a flat tire…read more Before towing my car, he took a further look and asked what happened. He first checked the spare tire and bounced it off the ground said it was completely fine and usable said he can replace it for me. Then he removed the deflated tire, filled it with air to diagnose where the air was leaking, realize it was from the rims, he used a hammer to quickly fix it back in place. Instead of towing my car immediately, he further diagnosed the issue and fixed it on the spot. Saved me the hassle of even using the spare tire, bringing it to another tire shop to get it fixed. Really saved me the trouble! Angel's service was amazing and couldn't be happier, he was a literal Angel!

Amanda, the office mgr is very nice and helpful. Reasonable price, convenient location. They did it…read morequickly. I am a satisfied customer.

Entwistle's Garage

3.3

(38 reviews)

Melvin towed me and he was fast, pleasant and professional. Thank you for helping me out!read more

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

Mengel DaFonte Auto Body

4.0

(4 reviews)

Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my…read morecar, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

These guys did me a huge favor late notice on a Saturday before I had to hit the road. Very…read morefriendly and accommodating. Waiting room was nice a clean too.

B.T. & Sons Towing & Recovery

4.0

(8 reviews)

Robert was absolutely wonderful Mind you this was using…read moretripple A but he stayed and assisted while I pulled my car apart to get the the wire that snapped to get my keys out of the trunk !! Because they are not insured to take anything apart I was determined to not be stuck w my keys locked into my trunk as the back seats clearly do not pull down Regardless he is a wonderful human being for telling me what to do while he waited to make sure it worked ! Thank you again :)

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.

Parsons Auto

3.8

(13 reviews)

They are wonderful and do such good work. I've been times with different. I just got my Hyundai…read moreback from when somebody hit me and it's absolutely beautiful again.

This is the most unprofessional garage ever dealt with they have no respect for people who only…read morehave one car they have my car for over three weeks and still haven't worked on it

Jay’s Towing

4.5