My daughter was in a horrible accident in WV. Her car was taken by Glen's towing…read more The officer(no fault to him, he was kind to my baby) gave her incorrect information about her vehicle and we went to go clean it out. The lady at the desk in Beckley informed us that it was in another location. But they have a staff member that lives that way. George went out of his way to help us. I appreciate all of you.

Denzil was amazing! So courteous and so caring. 10/10 for his service. Went above and beyondread more

Wish I had more stars to check. Owner and staff went out of their way to help me and my wife get…read moreback on the road again after taking a motorcycle trip up to Hawks Nest State Park back on 8/25/2018 which is about 130 miles from home. We had a valve plug blowout on our front tire and barely made it to Brown's Service Station. During our wait, the owner allowed us to use his phone several times (no cell service in the area) to call our relatives for help and even offered us a sandwich and something to drink. Not specializing on servicing motorcycle tires, they tried several different ways to get to the valve in order to replace it. Finally, the owner located an old tool that dated back into his grandfather's day and was able to get to the valve and replaced it. These people were so friendly and treated us with so much kindness. My wife and I are so thankful for what they all did for us and for God getting us there safely. They are the Best of the Best!! A Great bunch of People that made us feel like family. Thanks guys for all you did for a couple of 62 year old strangers!!! You will never be forgotten!!

Reasonably priced, good service, fairly fast turnaround. I judge a mechanic by how many vehicles…read morethey have parked around for service - it usually means they do good work (which is why I originally went to them).

I accidentally locked my keys in my car. called AAA and they contacted Riverside. They arrived…read morequickly and took care of the problem right away. The service man was very nice and professional. Thanks for the fast and friendly response.

When I was stranded, Stan came to my rescue. I can't speak highly enough of this dude…read more I was driving through West Virginia when sensors in my truck started acting up and trigger engine power reduction. I was about to slowly get off the highway, and as I came to the exit, I saw a Chevy Dealership within reach, but as I tried to force my truck over there, my truck completely died. I pushed and pulled my truck into the parking lot of the Paul White Dealership, but their service center refused to help me. They suggested I tow my truck 15 miles to the next closest Chevy dealership. It was 4 pm in the afternoon. I needed to get to Asheville, NC that night. I googled around and found Riverside Service Center. I called them up. They said they were closing at 4:30, but they could tow my truck over the river if I need their help. I realized they were my best option. At 4:30, I got nervous. Stan and tow truck still wasn't there. I was afraid he'd called it a day and forgot about me, but back then, I didn't know Stan. If I knew Stan like I do now, I wouldn't have been nervous. Just before five, he came around the corner and picked up my truck. He stayed late and worked fast. He quickly got a sensor ordered and replaced to get me back on the road within an hour. I was amazed, and I still am incredibly grateful for his help. Have an issue with your car? Go see Stan!

Honest, hardworking guys. I had an exhaust manifold needing replaced. I thought it was going to…read morecost thousands but was just over 1k. The work was done in less than 2 days. They even stayed a few minutes past closing for me to have my daughter get me to go pick my SUV up. I appreciate them greatly!

I was in town for a sporting event for my daughter when my car broke down. The 2 gentlemen that I…read morespoke to said they would get to me that evening no matter how late, true to their word Solomon came out to my hotel at 10:45 at night and completed the repair.(replaced the alternator) He, and the other man I talked to on the phone were nice, kind and understanding. All other repair shops and dealerships were closed on the weekend and I wouldn't have been able to be seen anywhere until Monday morning. I'm beyond grateful for their service and kindness. I also found their rates very affordable. If I could give 10 stars I would. Thanks for getting me back on the road safe!! Pam

D & D Automotive , they do it right the first time and their prices are fair ! They are always…read morehelpful !

Their service was amazing! Fixed our motorhome late on a Friday and got us back on the road!read more

we work with couple of our trucks with this company each time they quote a price and screw it until…read morelast penny they can they also make insurance frauds as well last time i send my 2022 Freightliner Cascadia truck with a 4 error codes they told me they fix everything and we left for paying following day and 36 miles later truck gives all same alerts and i didn't pay them and call them back to see whats going on in the meanwhile truck was on the road to delivery and we ended up on Freightliner Service they told us with a inspection report parts that they told its been changes not even touch by them and also their own employees declaration they just reset he doesnt know when will error codes will come up back long story short my lawyer contacted them and they even threaten my lawyer putting their words out of the market saying that we not pay them etc etc i just got a call from them thinking they want to work it out and they start threatening me on a recorded line saying that truck left there working but the issue when truck got there it was working too so they try to screw me out and all they are doing threatening but this time i will make sure they find what they are looking for AND THE MOST IMPORTANT THING HE SAYS HE DOESNT WANT TO TALK OVER THE PHONE AND TELL ME TO GO THERE AND TALK FACE TO FACE :) I WILL SEE YOU GUYS FACE ON COURT. ALSO I'VE BEEN VERY PATIENTLY ASK THEM ONE LAST CHANGE I WILL SEND THE TRUCK THERE YOU FIX AND I WILL PAY THEY SAY THEY DONT WANT MY BUSINESS THERE. SO LONG STORY SHORT THEY ARE SCAMMER KEEP YOUR TRUCKS AWAY FROM THEIR SHOP.