I called yesterday, and Isaac was able to visit today. There was a makeup mess on the carpet. He…read moresuccessfully left me with a clean slate. I am relieved that the carpet in the room didn't have to be replaced. Service was efficient and prompt. Conversations were followed up via text and/or email. To top it all off, the price was great!

Very very satisfied with this service. Issac did a fantastic job! I had 3 bedrooms, loft, stairs,…read moreliving room & couch cleaned and the price was great! I will call them in the future G Martin

I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

It had been pre-covid since I'd had our area rugs cleaned, and all I could remember was that it was…read morean expensive hassle and the rugs didn't look much better. That company is now out of business, so I thought I'd try searching for someone new just to find out how much it would cost. That's how I found Blueagle. I was pleasantly surprised at how reasonable the fee was, and then double excited that they were going to come take the rugs away! They even would take them out of the rooms if I wanted (however I opted to have my husband roll them up so I could quickly sweep and mop underneath). One of the six cleaned was the outdoor rug, and the contrast was most obvious on that: it came back looking new! The other 5 rugs cleaned look so nice and I can even feel the clean on my feet. It only took a week. Thanks Blueagle! Rugs look amazing.

A very friendly family business that cleaned one of our rugs that had been in storage for years…read more.. Great job, and quick turnaround! Recommend!

Erick and his son did a wonderful job cleaning the carpet and tile in the home we just purchased…read more We originally thought we might have to replace the carpet in the master bedroom, but they did such a good job cleaning it, we decided not to replace it. We highly recommend using them. They arrived when they said they wood and licked up when they were done,

Always great! Quick and thorough. Local family owned. Extra sanitizing for our elderly dog's…read moreaccidents.

I needed my carpeting stretched upstairs and AJ came to my rescue. He did the entire bedroom moving…read morethe furniture as he went. I couldn't be more pleased. No more tripping for me. He also spotted a section on the stairs. I highly recommend My Carpet Cleaner.

JA did a fantastic job. The carpets look great. Will use them again. I wouldn't hesitate to…read morerecommend them to family and friends.

I love how my carpet smells after they come to my house. I really like the bottle of solution that…read morethey give you. The fact that it is PetSafe is a plus. I highly recommend.

I bought a house in Waxhaw with an unmeasurable amount of stains on the upstairs carpet left by…read moreprevious owners pet. I knew this was the deal and my plan was to either, clean carpet or replace it. I called mike and we made a plan. Mike sent Me Jason and he was excellent. He was extremely honest about his expectations. My rug was shot! In many spots there were huge pet stains. He was very honest and up front about what to expect. I appreciated his honesty and to both our surprises the pet stains were completely removed! He did an excellent Job. Worked effectively and was kind! Both my husband and I are amazed how awesome this solution works and how clean our rug looks. This company saved me thousands in rug replacement. I highly recommend!

Carpet Pros is amazing! I needed the carpets cleaned with just a few days notice as my house was…read morebeing put on the market. Scheduling was made so easy. When the technician came out he was actually punctual, friendly and professional. Our Carpets did have a room or two that had animal urine odor. Sadly I could still smell it after the first treatment. The owners were so kind and sent out the manager to do a second treatment. That took care of it! My floors look and smell amazing and I can't say enough good things about this company! Definitely made a customer for life.

Carpet Pros came out & stretched my upstairs carpet. Apparently when it was originally installed it…read morewas not done correctly & eventually pulled away from the walls creating bumps in our carpet. I called Carpet Pros & the owner himself, Darrell, came out & gave us an estimate. Pricing was fair & definitely cheaper than replacing carpet. I also paid for them to clean my carpet as well. This team was the most professional & courteous team ever! I cannot say enough good things about out my experience! Top service! Great Pricing! Polite & timely. I am over the moon that I found this company!!

What a professional business!! This is the place to have…read moreyour rugs cleaned or repaired They will pick up but I usually pack up my rugs and drive them to the site There is a cargo door in the back and one of the staff unloads them The office staff is friendly and well informed They take extra care for the antique and oriental ones The rugs are always ready when I was promised and they are clean and don't have any chemical smell This is the ONLY rug cleaning company I use

Wonderful customer service. My rug turned out beautifully cleaned. I'm a repeat customer.read more