Great job cleaning the carpets in our rental home. They were prompt and professional!read more

I had two large area rugs cleaned. They were returned in less than two weeks, and beautiful! Will…read moredefinitely recommend to friends and family, and consider using them for some of their other services too.

My experience with the crew that Janet Yuckel's sent from Done Right Cleaning was wonderful. Janet…read morewent out of her way to fit me in when the other service I had scheduled bailed on me only three days before an Open House to sell my home. Her crew of four women was punctual and friendly. They worked together with efficiency and coordination that let them do more in two hours than I would have thought possible. They cleaned about 800 square feet of fairly dirty hardwoods in that time, and I am amazed by the results. I was also pleased with the very reasonable charge for this service! If I ever need cleaning, or any of the other services offered by Done Right Cleaning, I'll definitely call Janet again.

If I could give negative stars I would! I would not recommend this company to anyone! We were…read moretrying to get my fathers house emptied and cleaned after he passed to rent out. This company was connected and they seemed like exactly what we needed. they told me on the phone they do deep cleaning of homes after a death that are being placed on the market. It was discussed they would arrive on July 27. It was agreed that they would clean the house, top to bottom including the basement. The women on the phone told me this would be no problem at all, either a team of 2-3 would come and do the job until it was finished. I wasn't 100% sure we'd have the house emptied by then but the women on the phone stated she'd call on the Monday before to confirm and we could reschedule at that time if we weren't ready. This was the agreed upon date at the tenet needed to move in august 1. The Monday before the scheduled date came and went with no call. I called them a couple days later and the women on the phone stated we were still on schedule for August 27. I was very confused but said ok. Luckily the tenets moving in didn't need to move in for another month (by chance!) I again never received a confirmation call. 2 days before the appointment I realized the apppointment would fall on a Sunday and I figured the company would not be coming to clean on a Sunday. I called the owner multiple times to find out if they would actually be coming and if someone needed to be at the home to let them in. When she finally got back to me, she said I was correct, they won't be cleaning on a Sunday. I told her when I called to confirm last month, she told me, no you told us the house wouldn't be cleaned out and we were waiting to hear from you. I advised her this was not the conversation that took place. She assured me. I spoke with her daughter and she was sitting right next to her. I was wrong and they were never scheduled, which is the complete opposite of what was discussed at both calls. The owner finally said she'd get a team together to come out to clean as we needed the house cleaned before the tenets moved in. I gave her my sisters number as she would be the one to let the cleaners into the house. When the owner called my sister, she again, blamed me for them not being scheduled appropriately and stating i was going to tell them when the house would be cleaned. My sister, as well as myself, did not appreciate the owner of a company blaming the customer for their mistake. The team did finally arrive, 20 minutes late. My sister was in the home the entire time. The team asked my sister how long they should be there, she laughed thinking they were kidding as they needed to clean the entire home. The team of 3 (one person being trained) stayed for 3 hours. They didn't clean the living room, the basement or the entire upstairs with the exception of the bathroom. The owner called my sister WHILE the time was there to collect payment. How can you collect payment when the job hasn't been finished and it is time based?! After the team left, the charge was looked out again and we were overcharged by about $300. The excess charge was cancelled from the credit card company as we were charged for services not rendered. When I went to the home, after the tenets moved in, I realized the house was filthy! It didn't look like a cleaning team was there at all. The owner then called my sister, while she was at work, to express that the the payment was cancelled. When my sister couldn't speak with her, the owner called me leaving me a message stating she was going to take us to court for non-payment. When we called her back, she was extremely defensive, screaming at us on the phone and telling us we were wrong. We calmly explained we were severely overcharged. The owner continued to yell and swear at us on the phone. When we advised her to calm down and discuss the situation as an adult, she continued to swear at us and hung up. We tried to call her back with no response. What type of company is this lady running? You blame the customer for your mistakes, you don't render the services agreed upon and then contact the customer claiming you are going to sue them?! This lady never gave us a change to explain our side. She never offered to remedy the issues!

DLH Properties has used Advanced Concepts Carpet Care services for many years. They are promptly…read moreschedule cleaning services that meet our needs. We really appreciate the excellent service and professional way they take care of all our carpet care needs.

A job well done. Advanced Concepts made our carpets look like new…read more Thank you, Jean and Jake

if I could rate this company a zero I would have! I had a pipe burst back in January, called for…read moreremediation (first mistake). I was told someone would call me to set up a time to bring fans and dehumidifiers in. my job brings me out of town for the day about 3xs a week. I got a call when they were at my home(I wasn't).1. Luke was supposed to call and set it up. I was at work over an hour away. I told them how to get in( not happy about not being home while they were there). 2.my plumber found they had put a drain hose into a non working drain(also while I wasn't home) and water was backing up into my basement.3.when I did return home, I found when they removed my moldings, they didn't use care at all(both of my contractors told me this). they ripped Sheetrock that I had to fix, 4.took a ceiling fan down, but didn't leave hardware, left dirty ceiling fan(water had poured out of it) and molding with nails in it on the unaffected dining room rug. 5.we also never found some of the moldings(my house is over 150 yo), 6.they broke a deck step when they pulled their machines out(found right after they left) 7. when they removed machines(I was home) not one of them had boot covers or anything. i had to clean up snow from their boots throughout my home after they left. 8. when asked for a bill, 2 months later, was told they hadn't gotten to it yet- they were busy. my insurance agent requested it to close out my claim. was told this all 3 times I called for a bill. So frustrating! this is the most unprofessional restoration place ive ever seen. if you value your home, do NOT hire this company

In the unfortunate event of a fire or flood, Fire & Water Restoration is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home or place of business until you are 100% satisfied. Pete, Mike, Mark, Brian, Matt, Allison, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services!

I purchased a new house and I needed to replace all of the worn carpet filled with cat urine. What…read moreI didn't realize is that some of the hardwood floors underneath were damaged, warped, and had the same odor. Retailer Flooring Solutions was able to save the undamaged floor, replace damaged sections, and sand and stain them making them look brand new. Excellent service, quality, timeliness and very budget friendly. I would highly recommend.

The owner was the one doing the cleaning and when I say clean spotless is the right name for her…read morebusiness. She was delightful brought great energy and I felt like I knew all my life. She was very professional ask how I wanted things cleaned or if I was allergic to certain smells even. Also if there were any type of cleaning products I didn't want her to use. I will definitely use her again she was also affordable. She goes by the work that is needed from the customer.

Great price and great work! They came seven months after the work was done because I thought I had…read morea problem and took care of it even though it was just the gutter being clogged up.

Recently had new gutters installed by Full Phase Gutter's. From the estimate to the completed…read moreproject, I was so impressed. Their staff was not only friendly and very courteous but highly skilled. The pricing was very fair, and I appreciated their honesty. I highly recommend Full Phase Gutters!!!

I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!