I called Almonte Heating and Cooling after SCG turned off my gas because of existing gas leaks…read more SCG could not determine where the leak was and said to call a plumber. Christian and Jonathan from Almonte called back and came out within a couple hours to complete an air test. It was determined there was a leak in the main line and in the lines going to the dryer, hot water heater, and stove. He sent me a proposal within an hour after leaving my house, on late Friday afternoon, on what the price would be to replace the existing pipes that were leaking. He was even so kind as to switch his schedule on Saturday to come to my house because there was no hot water. They came Saturday morning and were done within 4 hours. I was able to call and have SCG come back and turn on my gas on Saturday. I cannot begin to tell everyone what started as a nightmare turned out to be a Blessing because I found a great plumber!

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

They got back to me in a few hours was able to supply a quote for the job. Pricing was good for the…read morejob. Showed up the following day work was completed in time. very neat and professional. I will use them again if I have a need.

I wouldn't say my experience was terrible, but it definitely wasn't great either. Communication…read morecould have been better I think I spoke with Sarah?.., and the overall experience left me feeling disappointed. When you're hiring a company, you expect professionalism and good customer service, and I just didn't feel that here. The work got done, but it wasn't enough to make me want to use them again. Hopefully they can improve their customer service and communication moving forward.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.

Avoid this business--dishonest pricing and terrible service…read more I called at 5 PM on a Friday to get my sewer drain unclogged. I was quoted $378 plus a $200 weekend emergency fee. To save money, I told the dispatcher I would wait until Monday. She then offered to waive the $200 fee and send a technician out immediately. This turned out to be a bait-and-switch. They sent a technician without a vacuum truck, meaning he couldn't actually unclog the drain. Instead, he just cleaned a filter and charged me $168. If they had sent the correct truck in the first place, cleaning the filter would have been included in the original job price. It feels like they forced a dispatch just to trap me into paying a service fee, knowing they couldn't fix the actual problem. To make matters worse, the technician was incredibly unprofessional. He initially told me the visit would be $128, but after calling the office, he hiked the price to $168 and lied to my face, claiming he never said $128. He also seemed completely clueless and had to be walked through the basic steps of the job over the phone by his office. I paid the fee just to get him to leave and canceled any future service. I would give 0 stars if possible.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

Our house steam boiler in Hamden failed and we needed a new one. Our long time heating contractor…read morehad likely contributed to the boiler cracking by setting it incorrectly so I looked on Yelp and in addition to getting a quote from our current serviceman, asked several others for quotes. Ray quickly responded and not only offered a better price; but seemed to be very knowledgeable about our system. He came to our house and was able to get the old unit working temporarily at no charge and further impressed us with his knowledge. I felt we could trust him and ordered a new boiler from him and also a new gas hot water heater as it was near the end of its life. We put a deposit on the parts and when they arrived he and an assistant installed them. Their assembly work was excellent, he skillfully adjusted the new units and all is now working better than ever. We will use him going forward and highly reccomend him. TR

Ray met with us today. He explained the process and our options. Awaiting to receive written…read moreconfirmation of our options and several references.