Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

I was waiting on a computer for my car and had it immobile in my garage…read more I wanted the remote starter removed and Art was the only outfit that would come out to my house to remove it, as it wasn't running and I couldn't drive it anywhere. Art was supposed to send out a guy to do it but for some reason couldn't make it. Art came out later in the appointed day to complete the job. quick and goes the extra step to take care of his customers...very impressed about how he treats his customers and it i the future if I have any work pertaining to his business. I will be calling Art first. Thanks again, Art.

I took time off work to go to Xfinity to find out information about upgrading cell phones for my…read morewife and I. We have comcast/xfinity in the home and at my wifes small business. I walked in, checked in, and then waited. After a few minutes, a guy named Daniel called my name. We sit down and I hand him the business account statement and say first off, my wife and i would like to upgrade our phones, they are tied to our business account and this is the place we got them last time. First off, is this still the correct place to do it or do i go to apple to get the phones and bring them here, how does this work? Daniel spends a few minutes playing on his computer and then says he will be right back. He leaves and a few minutes later comes back with a drink in his hand that was half full and he was asking his coworker if he wanted it, I guess he thought he was funny, and then informs me that he cannot talk to me because its my wifes name on the account and not mine. Never says hey, do you mind if i call your wife and get her on the phone to verify your identity. Never says hey, we cant open the accounts without your wife here but you are in the right building and here is how it works. I was furious! Does this Daniel realize he just wasted 2 hours of my life? Where has customer service gone?

The staff in this store is so unhelpful. You walk in and there are half a dozen (mostly) men…read moresitting around doing what appears to be nothing. Was here twice in a weekend and both times their staff tried to outsource my problem to Apple or their customer service number

I recently started another business and was in need of a new VoIP phone system. With so many…read moreoptions out there the process was overwhelming. After contacting Aaron at BTS, he made the process extremely simple. We were presented with multiple options with the pros and cons of each solution, and ultimately decided on 8x8 as our hosted VoIP provider through BTS. The price was the same as working with 8x8 directly and BTS provided one of their technicians onsite free of charge to setup all of the phones. I highly recommend BTS for all of your business communication needs!

The whole team is great, answered all our questions and were knowledgeable - even save us money!…read moreOur new VoIP phone system is amazing, we're so glad we made the switch!

Condescending and patronizing. No being helpful at all. Try the store in Golf Road. They are…read moreamazing, professional and respectful.

Darianna is the worst at customer service. She talked to me in a condescending manner and laughing…read morelike I was a fool. There was nothing to laugh about or even smirk while talking to me. She was very disrespectful and not helpful at all. I simply asked her about help in determining which carrier my phone is currently because I got it at xfinity mobile but then recently transferred it to tmobile and they paid it off. She did not even bother to check. She refused to give me any guidance and just mocked me for not knowing what she knows. I am a customer and at that moment I did not feel like one.

I've worked with Active Telephone & Data for about 10 years. They helped us set up data networking…read moreand phones in a remote office and then helped us move the phone equipment to our main office once we closed the remote office. For many years they were our "go-to" provider for anything related to our old Nortel phone system, including helping us recover from a lightning strike. Recently they helped us convert from the Nortel system to their own VOiP solution. The conversion was seamless and the system works flawlessly for our 10 person studio. The best thing about them, and the reason we chose Active Telephone over another solution such as Vonage, is their customer service. If we have any questions or issues, it's great peace of mind to know we can call Marty or Bob and they'll be at our office fixing the issue whenever necessary. I cannot give any higher recommendation than I can for Active Telephone & Data.

From the owner: Active Telephone & Data is operated as a 1-man operation and installs Voice and Data cables, Fiber…read moreOptic cables, paging systems and Wi-Fi networks. I have been in business since 1995 and primarily provide troubleshooting and repair or cables of all kinds, paging systems and data networks. I do not use any subcontractors.