Don't even bother calling this business. I called to request a fax number to share another quote with them to see if they could do better and the guy REFUSED to give me the fax number and starting swearing at me and dropping all kinds of cuss words. I hung up. I will NEVER use this business, I suggest you stay away as well. read more

This company is a ripoff!!! I canceled a contract with them for a roofing job because I realized it was way more than my budget could afford and Reliable Roofing kept my $1000 deposit for "prep work". I don't think putting a couple pieces of plastic and spray painting the roof warrants a $1500 charge! When trying to cancel they tried to convince me not to cancel and offered to go down in price by almost 50%. That makes me wonder if the original quote was way off base??? My budget is limited as I am on a fixed income since my husband passed away a few months ago and I feel they took advantage of the situation with what seemed like a high pressure sales tactic. They also said the same things as Tom S.'s post in that they had a crew nearby so it would greatly reduce the cost of my roof. After trying to cancel the project manager seemed very anxious for me not to cancel. I am glad I canceled but I am still out $1000. SMH! read more

Absolutely the best customer service. I had a leak from the last two rains.I was fearful that the money for a new roof would be a hardship. Called Ron he was in the neighborhood and came by. He was able to discern the problem and told me that I have a good roof and leak was coming from the attached solar panel, which would be a quick fix. I decided, I also wanted a roof tuneup. Ron right away calmed my fears and is Man of his word. Don't hesitate to give him a call. read more

Hired this company and they did what they promised. Appears to have completed the work properly. But unfortunately the price they gave me and that I agreed to allowed me to be overcharged. They spent 2 hours with 2 men doing the work and charged me over $2,000. Unfortunately, I agreed to the price and I paid them, but they overstated what the work was that was needed. The work they charged me for should have been in the $750 range. I would not recommend them. read more

My experience belongs to the reliable roof company in Southern California, but I see that the company also has Northern California branch as they share the same website and contact email. First of all, I am not a direct customer of reliable roof company, but they worked on my next door house in Lake Forest. They have been working for two months already which seems pretty slow, and it has been a nightmare for us. They consistently drop bunch of loose nails, waterproofing papers, green circle plastics, vinyls to our sideyard. To keep my kids safe, I had to pick the dangerous trashes everyday. On 06/29, they even dropped several roof tiles from 20ft+ high roof to my sideyard while I was cleaning my kayak there. Luckily I was away from there for few minutes cleaning other components of kayak, and tiles didn't hit my head, but tiles did hit my kayak, leaving many deep scratches and gouges. My kayak is 2013 Hobie Oasis Tandem Kayak (New MSRP $4449+tax), and Hobie only carries luxury end. I know that accidents can happen, and I was expecting apologies for the damage and promises for carefulness. It was almost impossible to get reach of the actual manager of the crews. The crew said the manager will come within 20 mins, and it didn't happen. I got their manager(Tony)'s number, and called in. Tony said I need to work with his manager, Sam. Sam called me after an hour, and he said I need to talk to the field manager. Field manager called me, and he said he will have his guys to immediately clean up my sideyard, tarp our sideyard to protect from dangerous droppings, and also give them a notice to be extra careful. I waited for another hour, and nothing happened. I called Sam again, and the crew finally came to clean up my sideyard, but did not tarp protect the yard. The field manager also told me that they will finish job by 07/02. As of now 07/15, they are still working, and they never had my sideyard tarped any single day. I had to consistently ask them to pick up nails and trashes from my sideyard. Today, they dropped tiles again from 20ft+ high roof, leaving marks to my concrete steps. I called Sam just now, and he said he will tarp protect my sideyard, and will finish the job today. I already know that this is not going to be happening. I can immediately tell that this company is careless, dishonest, slow and not communicative. I have extensive experience with contractors from my three fixer houses in the past. There are three major factors when hiring a contractor: Quality, Time, and Price. You would be lucky to find a contractor that meets all three, but you should hire one at least capable of two. I cannot comment on the price because I did not hire them, but I can tell these guys fail quality and time. Believe me, read the reviews and don't be a victim of the reliable roof company, they are not reliable at all! I've also worked with few other roof companies for my own fixers, and they were far superior than this company. read more

Reliable Roofing - Roofing Near Me - Oakdale, California

It was the worst company i have never worked with. I hired them for roofing and little renovation that I had to hire other contractors redo the works. Do not hire them, you will regret 100%! read more

Needed an inspection for a quote to fix a small roof leak. Instead, two sales guys show up and spend the entire time trying to justify and sell a new (and completely unnecessary) $40k to $80k roofing paper job. They were 1-of-5 roofing companies to come out, the only one who couldn't identify where the ($1,100 ave repair quote) leak coming from. read more

The roofers came and spoke with my husband, who felt pressured to sign a contract but because he wanted the job done, he hired them. The guys showed up and removed the old shingles and the covering on the flat roof. They did not put a tarp or additional cover on the flat roof. That night it rained and there were 11 places where the water dripped from the roof into the living room. Luckily, I was home and put out plastic tablecloths and bowls and caught most of it. Our insurance adjuster came out and said some water had dripped into the attic, but it was minimal. Then later, when they put the new roof cover on the flat roof they used nails that were too long and we had 132 holes in our wood ceiling from nail points. They did not cover the furniture in the living room that day, and we had dust and debris all over the furniture and the floor. I cleaned it up at the end of the day and got asevere sinus infection at 1 AM. I got medication the next morning. They did finally fix and repaint the ceiling. Finally, when they put the skylights back in the kitchen area after roofing, they crackedthe paint in large areas of the skylights. Nobody came in to check what it looked like. It was a nightmare. read more

Somehow got my name from Angie's List and inveigled an appointment to come out. Wanted both people on the title of my house to be there for the initial inspection--this immediately made me back out. I've had several other roofing companies come out and no one has asked for this. Be careful! read more

Roofing job was done professionally and promptly. Only draw back is this outfit is expensive.

This company is a rip off, they just want to take advantage of you and charge extremely high amounts. They lie and say they can get the job done quickly. They lie about giving you a discount because of another near by job that they will use those workers to start right away, this is just a trick to take the roof off and then leave you waiting for a permit, that they never requested. Each of their project managers/supervisors just wants to find more work to do on the roof so they can increase the price. They over charge everything, don't clean up well, and to top it off they want to keep the deposit for themselves, basically trying to steal the deposit. They are horrible, the worst company I ever dealt with. I would give them a negative star if I could. It is sad how this company just takes advantage of people in need of home repairs. read more

Wednesday I had reliable roofers over to give an estimate on my roof. They showed up an hour late. they inspected my roof from above and then from the attic inside. No other roofer has done the attic inspection. After showing me their product which I have seen several times, they gave me a price. Their price was almost double that of any other roofer using the exact same materials. They did not tell me how much material was being used, just how much it costs. Then came what I feel was the bait and switch. I asked them about rafter tails and facia replacement. They said there are only a couple rafter tails that need replacing, and they would just take care of it. I happen to know there are almost 2 dozen. When I saw the bid, there was no mention of the rafter tails or facia. I suspect that would be a surprise addition once the job started. They gave me a start date almost 2 months down the road. But since my roof was in such major need of immediate repairs, they would see if the could get it sooner. Amazingly, like so many others I have read about, they just happen to have a crew working nearby and if I could let them start Monday, we could use part of there crew and greatly reduce my costs. This seems to be a very common tactic of this company. I signed several pieces of papers including a 3 day right to cancel. Oddly, they then wanted me to sign a "waiver of three day right to cancel." Ya, right. NOT HAPPENING. feeling as though these guys are scam artist, I knew I wasn't going to be using them. But I agreed to everything the said. I had them write out a contract, I gave them a $1000.00 deposit. They could not provide a business card for the company, only hand written phone numbers on a piece of paper. The contract had no details on what products were to be used, or much material was being used. They may be charging me for twice what I need, who knows. Needless to say, I signed the 3 day day cancelation the next morning emailed it away. Tried to contact the project manager via the hand written phone number. Of course they don't answer the phone. The check I wrote them is no good but I will still stop payment on it. These guys do everything sleazy that you could possibly image form a scam company. I certainty will not use them nor would I recommend them. If I had o do it again, I would not even let them in my house. Good luck, move on. read more

Easily the worst company that I have worked with...ever! Deceptive sales tactics, lies and misinformation, and shoddy work. I had to stay on them to ensure that they were even going to show up when they said that they would. STAY AWAY FROM THIS COMPANY! read more

I would never use this company - they signed a contract stating the minor repair to my roof would take a day; they would send 2-3 people and finish with a water test. The job took 2 months; only one person arrived the day of the job - bringing a teenage girl with him. The constantly promised to turn up and finish and then never did. The sales person Randy was rude and dismissive and I never saw or heard from him after the contract was signed. It took my getting angry with their quality assurance department to get the job finished. I would never call them again read more