I have been a patient for several years. This past weekend I developed a foreign body irritation in…read moremy right eye that was very sensitive to light and painful. With a history of dry eye, I called the office on Monday and spoke to Silvia. She understood my issue and scheduled me to come in later in the day. Unfortunately due to other commitments, I had to delay till next day and Silvia was very accommodating. I saw Dr. Jeff after a very short wait and he immediately saw that I had a corneal ulcer forming. He prescribed medication and sent me on my way. After less than 24 hours, I am feeling significant relief. Thank you very much

They have no idea how to service a customer and disrespect client's time…read more You go in and wait. And bankers hours.

I can't tell you how helpful, patient and knowledgeable the employees and Dr. are. Thank you!!read more

Great service. Jim didn't just sell and fit my glasses. He explained some of the finer points of…read morethe transition lenses. We got to talking about a range of topics (electric cars, business, the economy) while he fitted them. A good time was had by all.

For some time I have had problem with my right eye. I could not see it was like a gray vail over my…read moreeye. Made my appointment I'm very glad I did. Dr. Keamy gave me her professional advice and a plan. I'm Very Glad I chose her for this procedure. I was not nervous her whole office and the hospital were amazing the procedure last a few moments about 15-20 minutes. Had a follow up the next morning my vision was 20/35 a month later 20/20 after doing the one eye it was decided the left Eye was good and did not require surgery as initially thought. Fantastic news for me. My friends all knew how blind I was. Night time driving was like seeing UFOs flying by bright light. Now it's like 4k ultra. So Yes I would highly recommend Dr. Keamy and her office. She has changed my life. She gave me back my vision. Thank you Dr. Keamy

Dr. Keamy is awesome! She has been treating my very stubborn dry eye for years. She has the latest…read moretreatments at her fingertips and advises me accordingly. Although dry eye is a chronic problem--at least mine is--Dr. Keamy's dedication keeps it at bay.

I'm giving this place a one-star for one simple reason it took over 6 months to get a pair of…read moreglasses because they forgot to place the order the doctor was very nice the staff was very friendly but still it shouldn't take 6 months to get a pair of glasses

Professional. Excellent assessment. Dr. Spent some time explaining treatment options. Recommend…read morehighly

I had a lovely visit today. I hadn't seen an eye doctor in a long time and let's just say that with…read moreage things are starting to get blurry. I've found that most doctors lately rush through appointments and base their treatments on what is covered by insurance. Dr. Perryman took the time to explain my unique situation in terms I understood. He also is very kind and seemed interested in getting to know me personally. The experience reminded me of the small town doctors of the past. The office staff is super friendly and the space is comfortable. They even have free drinks and snacks which is nice. On top of that, he didn't try to hard sell me on purchasing glasses at the office but did explain that what they offer is high quality. I'm grateful to have this practice in town.

Never been disappointed with Dr. Perryman and his team. Have been seeing him for over 20 years. He…read moreis very knowledgeable in his field of optometry and wouldn't go anywhere else. He gives very high-quality service and care. I receive contacts and eyeglasses from him. This practice is the best there is in the area.

I strongly suggest you stay away from this practice. I could go into detail as to how many issues…read moreI had with them. But will sum up with the following. They have no regard for the Optometric Oath and ultimately abandoned me as a patient (for no legal or any explanation as to why) putting me in harms way in terms of my health and safety and safety of others. I have never dealt with such a degree of lack of professionalism from staff to technicians to doctors.

I would recommend another optometrist in the area. The receptionists and tech were nice, but Dr…read moreJeff was pretty standoffish and unpleasant. I felt like I was more of a nuisance than an appreciated patient. He was curt and made me feel like he couldn't be done with the appt soon enough. I've never been this disconcerted at a doctors office before. Horrible vibe. In regards to the mask mandate, there is no state mandate in place and I am medically exempt from wearing a mask as they induce panic attacks. Panic attacks can cause you to cry and your nose to run. It would make NO sense for me to trigger this during an EYE exam when you're trying to keep people safe from these facial fluids in the first place. It's appalling to treat special needs people this way! Just because you refuse to read the updated peer reviewed studies on cloth and surgical masks and their ineffectiveness during this pandemic, that the CDC themselves cited, doesn't mean you can behave in such a discriminatory way. The CDC exempts those who can't wear them. I can't imagine another doctor complaining that someone with special needs made them uncomfortable. Do better and be nicer to those who have special needs.

I have been seeing Dr Kralian for many years now. I wouldn't go anywhere else! She's clean,…read morethrough, and very smart. Thank you for taking good care of my eyes!

Terrible. Had an appointment at 6 p.m. today. Showed up - lights off. Door locked. Just made the…read moreappointment last week. Called. No answer. Found a sign on the door that says "We're closing at 4 p.m. today." A call would have been really helpful so I didn't sit in rush hour traffic both ways for a false appointment. I have family in the medical practice industry and no matter the situation, they always make the time to call patients if they have to move appointments, even for family emergencies. There is no excuse that someone couldn't call to alert me that the appointment had to be moved. I will not return. And clearly, they don't likely care. And I'll be canceling my husband's appointment for two weeks. At least I'll give them the courtesy of a call - not sure why since they didn't give it to me. Only saving grace is that this was next to Julio's, so I got a nice bottle of wine for dinner. Cheers!

The eye doctor's are very nice. It is too bad their billing department can't get their act together…read moreand are very defensive, accusing the patient of not knowing what they are talking about when the insurance is in the system for other family members recently. They are never able to put our insurance through correctly and we end up being charged incorrectly. It's a waste of time and lots of stress and aggravation fighting this every single visit. In the end, they end up sending us a check or issuing a refund for incorrectly charging us. They insist they are right, but they never are. We have no problems with billing or insurance at other eye doctors. I don't know why they can't see our coverage like every other provider.

Love the doctors and customer service! They are always quick to help with eye glasses and customer…read moreservice. Our family has been very happy with Hopkinton Eye!