They are very helpful and professional. You never feel rushed. They make good suggestions for your…read moreeyewear needs and any seeing issues you may have. I have been going there for decades! Highly recomend them.

I have been a patient for several years. This past weekend I developed a foreign body irritation in…read moremy right eye that was very sensitive to light and painful. With a history of dry eye, I called the office on Monday and spoke to Silvia. She understood my issue and scheduled me to come in later in the day. Unfortunately due to other commitments, I had to delay till next day and Silvia was very accommodating. I saw Dr. Jeff after a very short wait and he immediately saw that I had a corneal ulcer forming. He prescribed medication and sent me on my way. After less than 24 hours, I am feeling significant relief. Thank you very much

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Beautiful office. Staff were very helpful and friendly…read more They have many choices for glasses and the Dr took his time with me and was very thorough. I highly recommend!

Dr. Forgues is the best! Professional and efficient. He takes a lot of time with his patients and…read morereally cares.

Quick and attentive is what I've got to say about this place!…read more So I woke up with pain in my eyes one morning and thought I could tough it out. By mid afternoon I couldn't bear it anymore and decided to give this place a call. They were able to squeeze me in that day before the office closed. As soon as I walked through the doors, I was greeted by the front staff and given some paper work to fill out. Shortly after I was taken in by Dr. Feucht who was very knowledgable, kind and personable. At the end of it all he spent his time explaining to me what happened and gave me some meds which helped me feel better in no time. Very happy camper! Will be back again!

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

I set up a payment plan with them. I paid them $1 a month, and they sent me back a statement with…read morebalance. We did that for a while, now they've sent it to a collection agency. They're going through all this for under $50.

I just had my annual eye exam at Vision associates, from the moment I walked in the door I felt a…read morewarm welcome from everyone on the team. Dr Ara is the best eye doctor I have ever worked with as a life long glasses user and client for many years. He makes it a relaxed honest and extremely helpful experience. I would not trust my vision with anyone else, Michelle was amazing reviewing my insurance Benifit options with great patients and information, I would highly recommend.

So messed up! They had my prescription incorrect two times! I still don't know if it is correct!…read moreThey take forever to resolve anything and try to sell you products you don't need. my family and I have been going here for 20 years, but it has changed over the past couple of years. Sadly, I will be switching providers. I encourage you not to go here.

I have been to the office twice in the last 2 weeks and was very disappointed to see 2 of the staff…read morenot wearing their masks right each time! 1st time was, the girl with short red hair who did my tests was talking on the phone with her mask down when I was leaving after my exam. 2nd time When I walked in the male staff had his mask under his chin. I know many people don't take this pandemic seriously, but I would expect a Medical office to do better and follow the safety rules! Taking patients temperature and asking questions isn't enough.

Still refuses to refund my $160 for contacts I can't see out of and they said they were fine. Any…read moreplace is better than here.

This is my first time using Auburn Eye Center. The exam was comfortable and not rushed. The…read morecustomer service was exemplary! I decided after wearing my glasses for a couple days I wanted them fitted a bit. They took me right in and 5 minutes later I was out the door. A few day later I regretted not getting transitional lenses. Again, they fit me right in and in no time I had my new lenses. I cannot say enough positive things about Auburn Eye Center.

We were referred to Dr. Abbondanza by our pediatrician for our daughters headaches. He discovered a…read morechallenge with her left eye and give us options for correcting the strain. I loved the fact that he listened to her and created a plan that she could adhere to. It has been 3 years and her headaches are greatly reduced and she can focus in school which has improved her grades! I decided when it was time for my eye exam to switch doctors and I became a patient of Dr. Abbondanza, as well. I have been in glasses since I was 14. I have never had an optometrist who was so thorough. Our family is very happy we were referred to Vision Care Specialist and have Dr. John attending to our eyes :)

Lot of turnover with doctors, and long wait times. They also authorized use of insurance for…read morecontacts, even though I didn't purchase contacts from them. So when I went to use insurance elsewhere, they said I had already use my benefits. Thankfully VSP rep was able to fix the mistake Visioncare made.