Had a nearly impossible project. Had an old 80gl water heater in a small closet that needed to be replaced with a similar capacity tank; but the newer tanks are wider and taller. Stan responded on a Saturday when my tenants didn't have hot water and temporarily fixed the issue. He worked with me to order the right water heater. He provided his insightful advice along the way. The installation was not straightforward given the size of the closet and the need to reroute the pipes. His solutions were quite creative and he accomplished the project. I highly recommend Stan. He is super talented and a really pleasant person to interact with. His rates are reasonable. Care, diligence, attention to details, integrity and high standards are integral components of his work and business. Thank you Stan and wish you continued success! read more

Rely On Master Gas & Plumbing - Old water heater (before!) - Water Heater Installation/Repair Near Me - Rowlett, Texas

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Excellent plumber! I had them out today, and I was very pleased with the service I received. The plumber was very knowledgeable and willing to talk to me about my plumbing issue. The service I needed was performed in a timely manner, and the price was totally fair. When/if I have another plumbing issue, I will absolutely call them again. I highly recommend them! read more

Stan is wonderful. You will not regret calling him! He is extremely knowledgeable, honest, and will teach you how to take care of your plumbing. Incredible to find such a sincerely honest plumber and one who genuinely cares about doing things the right way. We will never call another plumbing company. Stan is our man! We called him this afternoon because our water heater was leaking from the hot water exit pipe above the tank and he came out within just a few hours to take a look at it. We appreciate him so much! read more

Not a punctual plumber. Didn't show up for appointment twice. Keep giving the same "we will come tomorrow" story every time. Do not recommend. read more

Fast response to my inquiry. Even though a friend resolved my issue, I would recommend them.

I had selected this co. based on their pricing and their availability! So, we set an appointment for 6:30pm on a Friday. So, 6:30pm arrives and we were expecting their arrival and nothing! I After 30 mins I got concerned as I had not heard from them explaining why they are running late or possibly not make the appt? Finally, an hour later at 7:30p, I txt'd their mobile number and let them know I had been waiting for an hour and now had to run errands. Even then, the company failed to respond, either by txt or call with no apology explaining why they were unable to meet the schedule! Will not use this company for any future needs! read more

A big thanks to Stanley Chubbuck, very professional and did a great job replacing the spigot. Would highly recommend this company.

Stan came out and swapped out my garbage disposal quickly and it works perfectly. Took care of a few other things as well. Definitely would recommend working with him! read more

New toilet installation and old toilet haul away was the service I requested from Rely Master Gas and Plumbing. Very responsive via Yelp messaging and the only plumbing service that actually replied with an estimate and not an automated response to call or email someone to get an estimate/response. Also provided an estimate with/without them supplying a toilet. Once I supplied my own toilet the work was scheduled, a couple guys came out and installed the toilet. They were careful around the house and even rolled up our runner and put it back to ensure no water or anything from the toilet dripped down. Will definitely use again for plumbing services. read more

Stan replied promptly and made time for my service when he was booked on the Saturday of Easter weekend. Arrived on time and serviced my tank less water heater within the hour. Loved that he made time for me when other plumbers couldn't arrive till the next week. read more

Stan, the owner, came out and installed a replacement Garbage Disposal. Great Service, Quick and Good Price. "Rely On" is my new go to Plumber. Wife is very happy with the work and that is who you need to make Happy. read more

They were great! They came to the house about an hour after I called, were very nice, and reasonably priced. I would highly recommend! Also, they wore masks, which I appreciated. read more

We just used Rely on Master Gas & Plumbing at last Sunday. Home warranty company's contractor couldn't clear the clog of master shower room. They cleared it in 15 mins. Professional, perfect service! Thank you very much! read more

Great job at the best value! Had a supply valve issue and it was solved within the hour. Service provided was fast and of great quality

We were scheduled on Monday afternoon from 12 to 2pm. I called him around this period, no one answered. Then I messaged him via Yelp, no response as well. Late afternoon, I got his message " On my way! Will catch you tomorrow " . Not reliable , no response, waste time . read more

Upfront, honest & to the point about $ & availability beforehand. No hidden fees or charges, no weeks of wait time. Showed up perfectly on time, very respectful, kind & professional. In approximately 1hr, we'd our brand new toilet switched out & that was that. My husband & I couldn't possibly recommend this company any more, other than saying, they've our trust & we'll be calling ONLY them next time we have plumbing issues. read more

Don't depend on Blue Star Plumbing. I contacted Blue Start Friday about a condensate line clog. I explained condensate from the AC was backing up and dripping through the light fixture and various other places in our kitchen. They said they could not have someone out that day but would have someone out between 11 am and 2 pm on Saturday. They warned about the higher trip charge ($99) on weekends but I was in a tight spot so I agreed to that and made the Saturday appointment. Hannah called me Saturday to let me know the technician was delayed by their prior appointment so would miss the appointment window. By this time floor in the AC and hot water heater closet and the kitchen ceiling below were saturated and dripping in more areas. Also the backup into the hotwater heater drain pan had risen and tripped the shutoff leaving us without hot water. I said that was fine. I would wait as at that point I had failed in my own efforts to clear the line with my wet vac. Then around 3:00, Hannah called again to tell me the technician would not be able to come at all and Monday would be the soonest they could have someone out. At this point it was clear I was dealing with a company that makes appointments that they do not honor so I hung up and began calling other plumbers. I would advise others to avoid this company. read more

Had a stoppage in one of the bathrooms which required a clean out. Very quick response and came out the same day. They showed up on a Sunday ahead of time and had the issue taken care of in no time. I can't really comment too much on the pricing as they came out on a Sunday, so I would think I probably paid a bit more. But given the quick response time on a Sunday and uneventful work, I cannot complain. They were up front about the price before they came out and did not charge a penny more. read more

Stan was quick to respond to my Yelp inquiry, and came out to see us the same day - days before anyone else was available. Repairs were fast, clean and courteous. Price was as quoted and very fair. He even cleaned up / corrected my amateur mistakes. I can recommend with enthusiasm and would be happy to use him again. Thanks and best regards. read more

Stan was amazing and very professional. He did great work and fixed our leak to our toilet in no time at all. Highly recommend him!

He responded quickly to our message and originally said he could come first thing in the morning. Since the clog was in our mainline, we asked if he was able to come out that day and he was at our house within an hour to unclog our mainline. He was friendly and knowledgeable. read more

Stan was great! Offered a flat price for my generator gas valve inlet install and hired him on the spot. Stan arrived and promptly completed the job. He also noticed my water heater outlet had come undone and fixed that on the spot. I would definitely hire Stan again for my future plumbing work! read more

Very quick response to my inquiry late in the day Sunday when our hot water heater pilot would not relight. Stan was out the next day and fixed the problem. He even checked in after the service call to make sure the hot water heater was still working and that there were no issues. Rapid response, problem fixed, and reasonably priced. I will be using Rely On Master Plumbing for all future plumbing needs. read more

I reached out with a plumbing issue and was scheduled for an appointment at 9:00 am on Friday morning. At 9:30 am, I called to confirm that they were still coming to the appointment. The person that picked up said he saw my appointment on the schedule but didn't know what the issue was. When I explained what it was, he asked "is your husband there so I can talk to him?" Apparently females need a man to handle their plumbing issues! He then told me my issue wasn't as important as his other jobs and he could come out next week. There is no excuse for this unprofessional and misogynistic behavior. read more

Stan is old-school in the best way. We were having some issues with our supply valves and a faucet installation, Stan guided us through our issues, and only charged us a minimal fee for his time. We later ran into an unforeseen issue with our wall-drain connection, and he guided us through that as well after-hours! Stan is a teacher, and a honest plumber. Thank you! read more

did a great fast job on short notice and slight inconveniences but great man for the job