No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?

Chances are if you live in an older home not built up to today's building codes, and even if you…read moredo, the insulation & ventilation in your attic may not be up to par with the current standards. My home was built in the late '70s, and the previous homeowners did nothing to rid the home of its original rockwhool insulation. The minuscule 6-8" of insulation that was once in my attic was ridden with rodent feces/urine, turning to dust, and wasn't as effective as it once was. This not only caused my home to have imbalanced heating/cooling, but also strained my HVAC system, making it work significantly harder than it otherwise would. Combine the lack of insulation with improper ventilation, and you set yourself up for a home that's not comfortable to live in, while in the process of taking precious dollars away from your pocket, all due to increased electric/gas bills. I called Energy Attic back in 2019 to see what they had to say about my attic, and they came out to do an energy audit. They filled me in on everything that was wrong, and what I could do to fix it. The estimate they provided was very insightful, breaking down the cost of every service, and allowing you as a homeowner to do what's best for your house and pocketbook. At the time I was unable to afford the job, so I decided to hold off on the project. Fast forward to early 2022, I gave them yet another call, and due to a mishap in getting the square footage of my home incorrect (was overestimated due to some vaulted ceilings), we decided to have them come back out to my house to give things a look. I spoke with their sales representative Mike for a decent amount of time, making sure I understood what was best. Mike's insight was incredibly valuable, and I ended up going with a whole host of things to improve my attic space: - Removing all old insulation - Sealing any air gaps - Spraying in fiberglass insulation to R49 (16") - Installing a radiant barrier - Upgrading existing fan with a solar fan Energy Attic ended up scheduling the job for the next week, and three of their employees ended up working for nine hours, knocking everything out of the park the same day. I've had a lot of contractors & such work on my home, and these gentlemen treated my home with dignity, cleaning up after themselves, and ensuring the job is done perfectly. Almost immediately I was able to notice the consistency in temperature throughout the home, and not just that, but also my HVAC system kicking on less. I'm stoked that the days of dealing with certain rooms being colder/hotter than others are gone, and my attic space can properly reflect any heat thrown at it away with the radiant barrier, and push any heat out that did get in with the solar fan, regardless of wind conditions outside. While a job like this is costly, making your home comfortable to live in year-round is very much worth it. I wouldn't hesitate to contact Energy Attic for any of your attic or HVAC needs. I'm pleased with what they have done, and I can't lie, my attic space sure does look better than ever!

I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.