Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.

I hired Havana's General Contractors for a residential renovation project. Unfortunately, my…read moreexperience was very disappointing. The project was not completed despite substantial payment being made. At the time work stopped, several contracted items remained unfinished, including: * Sink and plumbing connections * Hot water connection to washing machine * Electrical service to hallway, laundry room, and Tesla charger * Shower glass and tub filler installation * Caulking and finish work Final payment was requested before completion of these items. Shortly afterward, the contractor terminated the project in writing while unfinished work remained. Due to incomplete plumbing and electrical work, I have had to seek additional contractors to correct and finish the project. I recommend that homeowners verify licensing status, permits, and project completion terms carefully before entering into an agreement.

Not a positive experience. Used them for 2 projects. Was unhappy with the professionalism and the…read morequality of the repair.

Product: James Hardie siding…read more Install team led by Raul did an outstanding job! They work seamlessly together. Their attention to detail was amazing. When they completed the job they cleaned up leave no trace of having spent two days working. Project Mgr Richard was fabulous with communication all throughout the process as well. I will certainly consider returning as a customer when/if replacing my windows.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read moreReplacement windows, gutters and front door. The crew is hard working, polite, clean, respectful and caring of both our property and our 3 cats and 1 dog. They made sure that I knew at all times which room they needed to access so I could contain the critters for safety. They all had a great sense of humor and were not phased by my questions. They spoke to use very respectfully and did not criticize our current situation of being overly cluttered from having all 4 of our parents die within the past 3 years and having to bring a lot of extra stuff into our home to deal with. If you need windows call Affordable Siding and Windows. You won't be disappointed

I had siding and trim replaced on my house & garage with James Hardee cement board lap siding …read more The salesman that came out John, was very helpful, answered all my questions and was very patient while I had to think about it over a couple weeks. I kept contacting him with questions and he always got back to me really quickly. He gave me the addresses of where the siding I was interested in was on houses where they had completed jobs and I was able to drive around and see what it looked like. Awesome job, good communication, great on the details and resolving any problem they came across. The project manager Jason was awesome, attentive had a great crew under him! Jason kept me posted on their Info@ Build Trend website and by phone and text. My house is so beautiful and I'm very happy with the job they did! TRUGUARD was true to their word!

They did my shower install. They subcontracted it out. Not the best. Had to get them to come back…read moreto fix things. Expensive and not the best

Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Service worker driving in a David Long electrical truck almost ran me off the road. The employees…read moreyou hire are most definitely a reflection of your business btw.

I paid David Long Electrical more than $200 up front to provide me with estimates for installing…read morecan lighting in my kitchen and multiple outlets in a bedroom. They came to my home, charged me for the technician's time, and promised to provide an estimate and then return to do the work. They never came back. They never provided an estimate. They never responded to my extremely polite calls, voice messages, or emails over three months. Do yourself a favor and find another electrical contractor to do your work.