I would not recommend this company. I needed service done for a rental of mine. Asked me to pay…read morebefore the work was completed. Told me to drive 3 hours from Philadelphia to meet them. Very non efficient it's 2024... would not recommend.

Highly recommend. They called me back immediately after a long weekend and were able to get out to…read moremy house for termite inspection (and same day treatment) the very next day. CJ was extremely knowledgeable and educated us on everything we needed to know to make informed choices about treatment. It was clear they were not trying to maximize charges or do work that was not needed. Really appreciate this quick, quality service!!

I thought I would wait almost year before posting just in case. Since the pandemic we had a Mickey…read moreMouse situation happening our home. Our neighbors also had the same situation happening. It was awfully stressful because it's the pandemic, you HAD to be home. We tried EVERY and I mean EVERY Home Depot/Lowes product they had to no avail. From plug ins to sticky pads. They critters were relentless. Finally we tried this company. They came, they assessed and they conquered. Priced reasonably. Thank you so much for bringing our home to peace again. If they do show up again, I'll definitely call upon you again,

I found MTB randomly on Yelp due to an unfortunate emergency in my newly renovated home. I had a…read morerare issue with powder post beetles in the newly installed stairs. MTB was super responsive to my inquiries on yelp and even more responsive to my calls. I found them to be very professional, knowledgeable, and extremely accommodating to my schedule. More importantly, I didnt feel like they were trying to nickel and dime me. As advertised they wore face masks and shoe covers the entire time. I would highly recommend them for future pest control issues.

They are very expensive and extremely effective. If you want to get rid of mice and can afford it,…read morethese are the pros to go to. I might go cheaper if I had a minor issues. However, since I had little children crawling around, I needed a company that could take care of the issue quickly and completely using safe methods.

They used to be fantastic--thorough with great customer service. This was around 2020. I…read morerecommended their business to anyone needing their services. Perhaps the need has overwhelmed them. My most recent experience has been an absolute headache. Poor customer service and the technician had an excuse twice now for why he couldn't come. The first time the arrival window was 5-7pm and at 6:30, customer service calls "it's getting too late in the day, can we postpone?" So I wait another week for the technician to call in sick. Now here I am waiting for over a month since my request to come. The request comes a month after they already came and did a shoddy job. Knowing their services, I specifically requested what I'd like but the technician said what I requested wasn't needed and all he did was seal off the radiators. A month later, a whole community of mice have dwelled in my walls. I've killed 4 but many still exist. There is no sense of urgency, customer satisfaction, and skilled service with Biotech anymore. For what they charge, it's absolutely not worth the quality of service they now provide.

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

Marc R. We have been…read morevery satisfied with PestNow, Chris arrived on time and gave us a thorough review and furnished us with a timely estimate. Carl, the technician, also arrived on time and completed all of the tasks we had agreed to in a timely and professional manner. Both representatives were courteous and knowledgeable, and we have already seen a reduction in pests in the first week.

My technician Bill is excellent. He is vey kind and knowledgeable. he answer any questions I may…read morehave. We need more technicians like him.

Thank you so much for helping eradicate termites and ants problem at one of my rental properties in…read moreChevy Chase, after years of using other companies that only riped me off. The inspector Carlos was very thorough and knowledgeable. He also explained the work that needed to be done in a way I could understand. I recommend 100%

Y'all help me each and everytime I need pest control services for my properties. We all know the…read moreDMV has a really big rat and roach issue! My tenants always say the job was done quickly and thoroughly. The problem is always solved. And it is always pleasant to schedule and even get advice over the phone.

SO happy I found you guys OMG!!! They were at my house in…read moreno time. I was totally desperate and stressed due to an ant infestation. (and some other gross things) They were literally terrific. They found where they entered from and sealed it off and stationed traps. Thank you so so much!!!

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.