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    10 months ago

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    PLJ Carpentry - BUSINESS PORFOLIO

    PLJ Carpentry

    (18 reviews)

    We worked with PLJ Carpentry to enlarge our original deck. They were very thorough throughout the…read morewhole process and delivered a gorgeous high quality deck. Wilson was our point of contact and a pleasure to work with. Josh and Sergio completed the project with efficiency and high standards. We highly recommend PLJ and will use them in future projects as needed.

    PLJ Carpentry reinstalled two sets of exterior deck steps for me last fall after they were removed…read moreduring a patio project. The company wanted to schedule the work for around 5:00 PM. I specifically told Allan that I was concerned the job would be rushed if it started that late and asked him to make sure quality wasn't sacrificed just to get it done. He assured me multiple times that the work would not be rushed and that everything would be done properly. Unfortunately, that's exactly what happened. The steps were essentially slapped back together with little attention to detail. Boards were misaligned, gaps were inconsistent, and sections of the steps were installed directly against the shingles instead of being properly fitted and finished. After I raised concerns, Allan promised the issues would be corrected and personally assured me everything would be made right. Based on those assurances, I gave the company a second chance. After the crew returned, communication stopped and my text messages went unanswered. When I eventually returned home and inspected the work, the steps were in even worse condition. The PVC decking was scratched and damaged, and the installers drove screws directly through the decking without properly pre-drilling for the matching plug system. As a result, the holes couldn't even be plugged afterward, leaving an unacceptable finished product. In hindsight, I should have terminated the project after the initial installation and walked away from the deposit instead of giving the company a second chance. Unfortunately, the corrective work was worse than the original installation. Based on my experience, I strongly recommend using a different contractor.

    Muto Construction - The scuffed up roof

    Muto Construction

    (8 reviews)

    Muto Construction is my go-to Contractor for large and small projects…read more Over the years they have done several additions and renovations for us. Their prices are very reasonable and their team satisfied all of our needs. Dillon and Lisa were responsible for the last small project (a clam bulkhead door). It is superior to the normal steel bulkhead doors and looks beautiful. It was scheduled and performed quickly with great skill and courtesy. Everything a homeowner could ask for.

    Since 2022 I have used Muto on several different projects at two different homes (mine and my…read moremothers). I hired them knowing I would be overpaying but it was worth it to me to be able to expect professionalism. It is notoriously difficult to hire good contractors on the Outer Cape and with my own work going on I wanted to be able to rely on them in my absence. In my full time job on the west coast I project manage construction sites and have supervised more than 200 home renovations. I am taking my General Contractor-B test later this year. I am telling you these things so that you understand that I am not just some whiny homeowner; I work with contractors and handymen on a daily basis and I am well known and highly respected in my field. The treatment I have received from the unprofessional staff at Muto turned me into a raving lunatic sending all capital, bolded, highlighted emails as I tried to do something, ANYTHING, to get them to respond to me and fix the problem. Their communication is absolutely terrible on all aspects of their work. They did a roof for me in Wellfleet several years ago and failed to complete one portion; it took many, many emails and calls from me to finally get the unfinished portion that they just left with tar paper completed 9 months later. Then they did a partial roof at my mother's house in Truro, and when I called them to complete the second section of roof, they quoted me on a total roof replacement. It is reasonable to say that Dillon there quoting perhaps did not know they had just been hired about 18 months earlier, but what is NOT reasonable is that he couldn't look at the roof (since he was physically there) and be able to see half of it was brand new. I should have stopped hiring them at that point, but again I was hoping that a large general contractor firm would ultimately perform better than hiring small and sometimes unreliable individual contractors. I was wrong. Last summer I hired them to replace an exterior window, an exterior door, and build an outdoor shower. Their first installation of the exterior shower did not follow the plan at all and dangerously included a bathroom casement window (crank open) INSIDE the outdoor shower where naked people could hit their head, not to mention be viewed by anyone inside the bathroom. I was sorry to make them re-do it but I had to make them re-do the outdoor shower since the installation not only had no privacy, but was also dangerous. They were not happy about it but they did it. Again, that was not the original plan and their site supervisor should have been on top of it before the mistake ever happened. The final straw was this summer because the door they installed just last summer has a bent piston and is already corroding. I reached out to them more than a DOZEN times via email and telephone and was finally told to send a photo of the serial number on the door. I did that, and it has been months without a reply despite my repeated inquiries. They finally told me today that the very expensive Anderson door they THEY CHOSE is not suited for a coastal environment and I will just need to keep replacing it periodically. SO WHY DID THEY INSTALL IT IN A COASTAL ENVIRONMENT???? And why did they take months and months to respond? This is a general contractor firm. Employees should respond to emails within 1 business day, 2 at the most, even if all they say is that your message has been received and they will respond as soon as possible They don't even do that; they just ghost you like a teenager if something is wrong. I can't say enough bad things about Muto and I wish I had not given them over $30,000 of my money the past few years.

    Remodel Plus - roofing - Updated August 2026

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