Would not recommend Renaissance General Restoration Contracting. Our project took over a year to complete and went through several lead contractors, many of whom seemed incompetent. Communication was nearly nonexistent throughout the process. Even a year and a half later, they claim we still owe an outstanding balance, yet the amount changes every time we ask. The finished work was good, but the delays, lack of communication, and questionable accounting completely outweighed the positives. I would never use them again or recommend them to anyone. read more

I am so disappointed by the work that was done. I had to fight every step of the way for the bare minimum and the results are still very DIY. The owner was nice and reassuring, but in the end, the work was not professional. Full disclosure this was an insurance job. I was willing to pay for upgrades, but they were not interested in doing anything above the minimum. I am sorry I paid anything above what insurance covered. I feel like I was definitely taken advantage of and would never recommend Renaissance. read more

Horrible work totally rude worst place ever don't hire them u will regret it !! Had to come back so many times o just gave up horrible !!

Renaissance was excellent. We has a water damage job in our kitchen. The team was fast, reliable, communicated well, managed expectations, transparent, and knowledgable. They were referred to us through our home owners insurance so we were worried at first but we are so glad we used them. We also needed some Plumming work done, which they refereed us to their sister company who was also excellent. I hope we don't have any other floods or damage to our home but if we do, we will definitely use Renaissance again. Thank you Dave, Jessie, Bree, Courtney, Kaily, and anyone else I forgot to mention. read more

customer service was excellent plus very caring, We just loved the way we were cared for and the job they were doing was above and beyond what we hoped for. Appreciated the effort and care they gave to us the tenants! Rob your the greatest at caring about those going through tough times trying to understand what just happened to us . Please know your employees are the "BEST"! Thank you for everyday care from all of you! Residents from May 2023 @ at 7565 Spalding Ave read more

Joe was at our home today to finish up our job and do the final painting. Wonderful job and a great guy to work with.

I was very impressed with the professionalism and abilities of the team from Renaissance. They were awesome to work with and I highly recommend them. read more

Didn't use this company and I'm glad I didn't. This review is based purely on the receptionist who answered my call. I was half-heartedly recommended this company after my first choice said they couldn't do it but this company probably could. My first choice didn't want to recommend them because they aren't very professional and their work isn't as a high a quality. But because we are in a time crunch to get this work done I thought I'd give them a call. He was absolutely correct regarding their lack of professionalism. I'm not a handy person and I don't know much about restoration work. But when I was explaining my situation the lady on the other end sounded irritated because I didn't understand her vernacular. She continued to ask me questions and speak to me as if I do her line of work every day. In the end she couldn't do anything to help me. So I guess this company would work for you if you already know what you're getting into. Otherwise it seems like you're out of luck so go somewhere else! read more

I can't say enough good things about this company and their workers. We had a small house fire in December and this business took care of us! They finished things on time and never felt like I needed to worry. 10/10 read more

If you're ready for your project to get screwed up multiple times and are a very patient person? This company is right up your alley. 3 months and they can't complete a simple bathroom. Tile? Not leveled....glass shower from a whole different company? Scratched up. This company is a joke. read more

10 stars!! My business was broken into and vandalized and Renaissance General came out with in an hour of calling them, cleaned up the mess, boarded up the broken plate glass window and we're all around amazing! Polite, clean, respectful and I am so thankful that I found them. Will highly recommend to everybody! read more

simple !!! be warned absolutely a nightmare quality of work . broken appliance electrical issues during ,damaged internet service!!!! you have been warned!!!!!! read more

I wouldn't even give them 1 star. Poor customer service. They change their protocols on the initial estimate appointment. The requirements change when trying to reset another appointment. They make a up stories saying they tried to contact you by the number given and say that the customer's number was disconnected which it wasn't and you confirm that when you have them call you right back. They send and slip through an email 20 minutes before the appointment instead of contacting you 24-48 hours before the appointment to verify all required items have been sent. They're argumentative and rude. They are too independent in doing contracted work. They figure that since they are so busy they can treat a customer with disrespect, lie, and be petty. They are abrupt and basically will tell you to take you're business elsewhere. Now that this occurred, I am grateful it happened this way. If these things occur at the very beginning of potential job to do any contracted work, this a red flag and I would most definitely tell anyone "buyer beware"with this company. It's very sad because I was told that they were reputable company. Apparently, that's not the case. Alexis's is rude and argumentative and her supervisor Kerma (?) is just as challenging. As owners of this company, you should do a review on your employees' behavior and customer service skills when dealing with the public. read more

Our office had an area which needed mold abatement and restoration of the walls, etc. Dave and his team were the fastest ever! We had previously been told by another company that the job would take 3 weeks, Dave's team was in and out in 3 days! They did a wonderful job and the office was clean and ready to work in after the weekend! Thanks so much for a speedy and pain free job! We highly recommend Renaissance! read more

I am writing in regards to the review that my son Kenny M left for renaissance. He burnt the house down on 11/22/2018. He has been living on the grounds ever since. He is really mad at me because I will not let him bring in his own subs. renaissance has done a good job as far as I know. It is taking them longer because of all the rain that we have had. So no matter what my son has said about them so far they are doing a good job. If at the end of the restoration I feel that they have not done a good job I will post. But do not go by what my son has said about them. He is very pissed off at me and will do anything to hurt me and the people that I have hired read more

Do not use this company. Our house caught fire in November it took 5 months just to get the permits. Always an excuse.! The house was 80% burned still part of the house standing. I am s general contractor myself and am catching all there mistakes. Over a 141 pictures of mistakes taken. Still got black mold in house. A roof system has 4 components trusses, sheeting, soffit, and facia board. The trusses where not correct and did not go through to the gable end. The soffit material was CDX and the existing is T111 no groove siding . The existing facia board is 2x6 they installed 2x8. How much more can you screw up on a simple roof. Also the plans clearly state 100% roof replacement. They only did 80% to save snd pad thus companies pocket. "Will be pointed out at inspection". The footing in the garage had to be redone twice and then they installed a foot in on the inside of the building instead of where the wall goes. Also garage walls where to be completely tore down and replaced per the approved permits thus did not happen again padding thus companies pocket. Again clearly on the approved set of prints. "Again will be pointed out on inspection" They do not follow the insure detailed line items instead they crest there own. The insurance has 10k for demo and he has 34k meaning he will pocket over 24k on one line item. Again padding thus companies pocket at others expense. This company is very incompetent and will sweet talk you into the job. I am glad I am a contractor and there are so many other companies out tgere that will do a good job. DO NOT USE THIS COMPANY. THIS PROJECT IS A NIGHT MARE..... read more

I'd like to give a huge shout out & THANK YOU to the amazing team from RGR, led by Supervisor Allen. They repaired my bathroom, H2O heater closet, & rebuilt my pantry from H2O damage that happened when the H2O heater burst in Dec. 2018. Not only were they thorough, but they were also flexible & worked around my schedule. They were patient with me as I selected paint colors, vanity, & tile. They were always professional! I would highly recommend RGR to anyone needing work done, big or small jobs. They'll get it done to your satisfaction! read more

I was very impressed by the quality of there work!! They were extremely friendly and very hard working. Once the job was actually started they were super fast in completing the job. Me and my husband are very satisfied with a job well done!! Thanks to Jesse my project manager and his two workers Joey and Isaac who made it all happen our house turned out great!! read more