I am a raving fan of everyone at West Ga Oral and Facial Surgery. I have been a patient since last…read moresummer, and have gone through the process of teeth being pulled, bone grafts, implants, and everything that comes along with that. While those procedures are not fun, the staff and Dr. Zwickey have made the experience as good as possible, have put me at ease, and also have delivered exceptional dental work. I trust them very much and highly recommend anyone to choose Dr. Zwickey as your oral surgeon.

The employees are professional and friendly. The oral surgeons took great care to make sure I had…read moredental implants properly installed. Dr. Allen is calm and reassuring during the procedures.

Great service, very good customer service, and follow up support. We will definitely use this…read moreoffice again.

Easily the laziest most incompetent front office staff. Came in for oral surgery in a great deal of…read morepain and they refused to assist in obtaining my insurance information from my primary dentist and couldn't locate the referral or x-rays. Her quote to me was, "I have other patients." You are a clerk/receptionist. You have 0 patients.

Dr. Campbell and his staff are the best; I have always been afraid of a dentist but I promise this…read morewas the best experience I ever had. Dr. Campbell is very polite, patient and knowledgeable. The whole staff is very professional. My pain tolerance is zero but after the laughing gas I had a pain free procedure (wisdom tooth extraction). Thank so very much Dr. Campbell and staff.

Dr. Campbell is an amazing dentist. He is kind and compassionate and settled by nerves. If you need…read moreany dental work this is the place to be. His whole staff is wonderful. I highly recommend Dr. Campbell and his staff.

Dr Lauderdale apparently won't repair a denture tooth without a complete new patient exam including…read morex-rays. No value to the patient only more expense and in this case they could do the emergency tooth repair in a couple minutes but because of the exam needed they wouldn't be able to get a time until Monday leaving several days with a damaged denture. Didn't have this issue with aspen denture in Enterprise Alabama where the service was much better and the care team more compassionate. The receptionist wouldn't even ask the doctor if she would make an exception. Nobody should use this location. Go somewhere they care about you being a person. Update because of aspen dental reply. 1. Tooth popped out due to denture being dropped as was stated to the receptionist. 2. This location is the first location Aspen Dental location that required a new patient exam for a denture repair. I stand by my review and that the "need" for an exam is only to inflate patient cost, and look for more services to charge for rather than performing the service needed. IMAGINE going to a doctor for the flu and being told you need to have your annual check up first come back in three days when we have time for that and then we can see about solving the flu issue. Give me a break. This doctor and this location is a disgrace.

I think this is my first-ever 1 star review. Here's the story:…read more They got me in the door with a "$29 new patient special" -- which was attractive because I don't have insurance. They did the exam and x-rays -- no cavities or any other issues, hooray! But they withheld the cleaning (which I thought was included in the new patient special). To be fair, I was wrong about this; it's not included. They then performed a "gum pocket measurement" test. OK, fine. I've had those tests done before. It's when they call out the numbers (1-6). I had mostly 2s and 3s and a handful of 1s and 4s. About the same as far as I can remember from all the other times in the past I've had the test done. In other words, nothing of note. But here's where it gets interesting. They used that test to claim that what I really required was a deep cleaning (called "scaling and root planing") -- not a normal, routine cleaning. They then refused to perform a routine cleaning, even though I asked for one and offered to pay more. They told me my only option was the expensive treatment plan, which of course, cost over $2,000. It was for my own safety and wellbeing, you see. They couldn't in good conscience perform the routine cleaning. In my book, this whole thing was a classic bait and switch, and crosses the line into unethical and deceptive business practices. I've had plenty of dental offices try to upsell me on the "deep cleaning" over the years. I always just say "no thanks", and that's that. I've never had one literally refuse service unless I agreed to their upsell. Just blows my mind. End. p.s. I'm considering whether or not I should file a complaint with the state dental board -- they regulate unethical conduct. Or I could file a complaint with the AG's consumer protection office -- deceptive advertising is a big deal to them. We'll see.

New facility. The exterior is plain, but once you walk inside, it's an incredibly clean, modern,…read moreand well-kept office. The staff was very nice and personable, Dr. Lockhart is very genial. I will most definitely be using their services again in the future and will recommend to others.

Dr Vasquez and team took great care of me! He extracted a tooth that I decided to replace with an…read moreimplant and put in a titanium post. The procedure was pain free and at the three year mark, no issues. The technology Dr. Vasquez uses is state of the art with unmatched precision. I will happily return if I need another implant.

Worst periodontist I've been too. The guy was a complete asshole & more worried about other things…read morethen my gums! He continued leaving the room to argue with who I guess was his wife? Who knows, I DO NOT RECOMMEND HIM IN ANY WAY!! Go to Atlanta!!! I'd put zero stars but the app doesn't let you.

Dr. Yu, Brooke and Brandy are Truly AWESOME!!! The reason I bring my 9 yr old to Franklin Dental…read moreformerly known as Kool Smiles! They provided excellent customer service and went out of their way to make us feel comfotable! My appt was 01:08/20 I'll always return back as long as they keep them! The Best Dentist is Dr. Yu!!! Thank you again Brandy & Brooke! The only problem I had is with Kandice the front desk person. She was extremely rude. Each time I have came encountered her it's been a very negative vibe! She needs more training on how to treat patients!

Wish there was a zero star option. This review is largely because of the front office experience,…read morespecifically with Deborah. Our appointments were confirmed the day before (by Deborah), yet when we arrived we were told we weren't even on the schedule and had to be added. On top of that, our 8:00 AM appointments--the first appointments of the day--weren't even being taken back until around 8:15. They didn't pull ANY patients back until 8:15. Later, as I was signing forms for my son it became clear that the girl with the consents had no idea what procedures my kid was having. Glad I'm an ICU nurse and just so happened to not need her guidance or help knowing wtf was going on. Then, later still, I was getting my kids records from an EXTREMELY nice girl at the front desk while Deborah continued to be a nuisance to the workplace. Someone walked up asking to make a payment on some braces and Deborah was like you're gonna have to go over there. Then the people act "over there" were like "no... We're so sorry but Deborah will be checking you out ". Deborah had made an assumption that the dude was working specifically with one of the other staff. That's fine. Miscommunication happens all the time. However, Deborah then proceeded to gaslight the rest of the staff and state "I'm so sorry they keep throwing you around". She also had a very standoffish attitude and would not acknowledge that any of the staff were speaking to her or communicating with her at all. She requested information for the man checking out in another employee, looked it up and handed it to her and said "here's the information on that patient." she ignored that person and like five minutes later I told the dude who was still standing there waiting... To go sit down until she got the information. The other staff came back out and asked why the man was still waiting and tried to tell Deborah again that the information was sitting right next to her and Deborah continued to ignore her. I even tried to tell Deborah twice myself that the information was there. She was making that person wait for no reason at all. It was also sooooo clear the other staff are EXHAUSED dealing with deborrah's bs. Also. As it turns out. Deborah is the one who does the phone call calls to confirm appointments... Which makes so much sense why my appointment didn't exist when I got here. I've also brought foster kids here in the past whose appointments have been nonexistent. So this is not a new issue for today. I've been to Franklin dental many times. Every single time has been a miserable terrible experience. Today is the day that I actually post a review of the facility because I feel there is something they could do to fix the problem. They need to fire Deborah. Obviously.

I broke a tooth 2 weeks ago and my insurance company had Dr. Smith listed. His location was near…read moreto my home, so I called them and Brigitte was able to work me in immediately. Due to an infection, we had to postpone removing the tooth, but Dr. Smith and his entire staff have been amazing both times that I've been to his office now. As a near-40 year old man, I've neglected my teeth due to anxiety and bad experiences with dentists when I was younger, but now that I've found Dr. Smith I can honestly say that I'm happy to go to him to put together a plan to get that "perfect smile" I've always wanted.

I have been going to Dr Smit's for a few years. He is a outstanding person he's very caring. He…read moreexplained everything that needs to be done. Dr. Smith makes you feel very comfortable he has done outstanding work on my teeth. His office staff is very friendly and is office is very clean.