I made an appointment for 10 am and spent 45 minutes driving there, only to be seated in the…read morewaiting room until I checked with the front desk at 10:15. To my frustration, I discovered that the massage therapist I was booked with was on a scheduled vacation, leaving me out of luck. I had to reschedule after taking a day off work for the appointment. I paid a babysitter for nothing, and this was a HUGE mistake on their part and an even bigger inconvenience for me. We'll see what the owners offer.

I like this location. I was greeted warmly and shown to the waiting lounge. My massage with Melissa…read morewas one of the best I've ever had.

I visited for the second time, and every time I feel at ease. The place is very relaxing, and…read moreJennifer is very professional and attentive. If I lived here, I would visit more often. Very relaxing

I have been going to Mind Body & Skin for years for my eyebrows waxed and only trusted the owner…read moreJenna to touch them. I also got an occasional facial and massage done and both services always exceeded my expectations. I recently had my eyebrows waxed by Kaleigh several times and she is amazing!!!! I am very selective on who I allow to touch my eyebrows and her ability to be consistent each visit with the end results and be able to have a conversation with her customers at the same time is real talent! I never have to check my eyebrows when she is done because she is that good! I would recommended Mind Body & Skin to anyone because not only is the owner extremely friendly, she is passionate about her business and takes pride in the services that her clients are receiving by only employing talented staff.

Absolutely stunning results! My eyebrows barely made it out of the 90s…read more Lana filled them in and reshaped them. Giving my face a very strong but feminine look. She's very detailed in her work and as she talks to you, you can tell she knowledgeable in her craft. Staff always has a pleasant demeanor and the salon is very clean. You'll love the shiny princess decor. You feel like royalty as you wait for your transformation.

From the owner: Microblading specialist for over 10+ years & owner of Advanced Aesthetics Medi Spa located in West…read moreSpringfield, Massachusetts. Lana holds a Master Certification as a Medical Professional. Her interest in the medical field led her to earn a paramedical license in aesthetics, allowing her to utilize advanced skincare techniques and provide pre- and post-surgical skin care treatments. She has special training and certifications in many specialties including, but not limited to, microblading, permanent makeup, microdermabrasion, diode laser treatment, and chemical peels. Well-trained, detail-oriented, and passionate about her work, you will be hard-pressed to find a more qualified and caring professional aesthetician.

I spent a lot of money here and was told it was permanent…read more Although I don't have to shave as often it's DEFINITELY NOT PERMANENT and I have blonde hair So if you have dark hair it'll be at least an annual recall of this service As painful as it is; You may want to consider electrolysis because it's cheaper and doesn't pretend that it's permanent

NOT AS ADVERTISED. I bought a supposed $150 service (facial) off of Groupon for $44. I thought that…read moreit was a great steal and was excited to be pampered. My facial was less than 15 minutes long!!! The lights in the room were on the entire time. I basically went into have my face washed and then slathered in lotion. This was not a $150 service for $44. This was a bait & switch. What I got was maybe a $44 service. I also agree with others - the place is really dirty and the staff isn't very friendly. I can't recommend.

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!

My wonderful husband surprised me with a 90 minute massage and I've been a fan ever since. I…read morespecifically request Rachel because our energies match. She has great technique and we spend our time just ruminating on life. The atmosphere is warm and inviting. You're always greeted with a smile! I look forward to my appointments. Do plan in advance as they book weeks out.

My massage therapist was phenomenal! I have never had such a thorough massage. My first facial…read moreever left me feeling completely relaxed.

The staff is amazing there I showed up they guided me through the nurse that took my information…read morewas very patient with me the day I came in because I had some issues with my speech and my thought process, but she helped me along without losing her patience so I just wanna think also of course the doctor he was just so pleasant very comfortable the minute he walked in the room. I just felt comfortable. He took my exam. Ask questions any questions I had. He answered them quite well. Gave me some good advice I just wanna give you guys also while I'm here posting this review I'd really like to know if there's a spa from New England dermatology to go to for men in his 60s I'm not sure how spas work however, if you get this information I would really like an answer back cause I really need it. It's called a spa day maybe for men to maybe get some relaxing massage or whatever you guys do cause I'm looking tired thank you.

New England Dermatology either was not aware what post-surgical implications of mohs surgery on the…read morescalp are, or misled me about expectations. An uninformed patient cannot provide proper consent. Had I known that I would be in excruciating pain for more than a week, unable to move facial muscles, chew properly, ambulate, shower without tears, speak without pain, or sleep a night without waking up in pain, I would not have consented to this surgery. Only after a call to the office a week later did I learn that the scalp is complicated and presents these issues. I was never told to expect to miss days from work, and was assured that there are not a lot of nerves on the scalp and that it would not be painful. Even when the scalp was being pulled and stitched, and I directly asked, "this really feels like it will hurt a lot later, what can I expect?" I was assured that it would not. Be your own advocate. Get another opinion.

After having been given the runaround for 4 months, trying to get the treatment I paid for, I hit a…read morewall. My appointments were repeatedly canceled, the product needed for the treatment did not arrive on two occasions, the doctor went away on vacation, etc, etc. At my last visit, after waiting an hour for the UPS driver to deliver the product, I specifically asked if the doctor would be there for my appointment the following week and was strongly assured he would be. The day prior to that appointment I received a call to cancel due to the Big E. This business has been around long enough to be well aware of the traffic patterns that are more than a mile away. To receive a cancellation notice at that point was absurd! I filed a complaint with the Better Business Bureau. Months apart I was assured my money would be refunded. A year after paying for the procedure I am still waiting for my funds to be returned to me. I am now in the process of filing a complaint with Small Claims Court as I have run out of options and patience with this business. They ought to be ashamed of themselves and the way they treat their clients!

Absolutely terrible customer service! Your "suppose" to be…read moremaking women feel good about themselves as your website says but In return your taking the money up front and running with it!

I had a number of treatments, Botox, Facial Revitalization and Sclerotherapy, performed at Restore…read moreand had a fantastic experience. The staff is super knowledgable and friendly. The office is really nice. They played my music of choice during my procedure - all in, a great experience!

I'd been wanting to remove a nevus of ota spot on my face for awhile, but was nervous to do so…read morebecause there aren't many places that have the equipment (the Picosure) or confidence to tackle it. After doing my research, I found the folks at Restore Skin Care and went in for a consultation. I was thrilled that Jen has experience with the Picosure. She's friendly, professional, and very competent. After several treatments it is almost completely gone (and still fading each day!). I am so happy with the results. I would highly recommend this practice!

Everyone here is so amazing!! I've been to multiple locations and the Holyoke location is my…read morefavorite

I've been going to Milan Laser for the past year. I really enjoyed my experience at the Holyoke…read morelocation. I normally would go to South Windsor location. The service and how I was treated was beyond amazing!! The staff was great. I felt confident after my laser treatment appointment with them, offering me water and aloe for my face. Laser hair removal can be intimidating and a hard process, but Jorden and the Holyoke staff made me feel the most welcomed!!