He took a deposit from a Rindge elderly lady last year for windows replacement and never did any…read morework on the project. He still owes her over $11,000. She is going to sue him and report him to the state government. He should be in jail.

Confirmed appointment for 10-13-2024 at 2:00PM. Left me waiting all afternoon long but NEVER SHOWED…read moreUP!!! NO FOLLOW UP... NOTHING at all. (IT SHOWS that this is NOT a business you can trust. AVOID this contractor & shop somewhere else)

I've made a lot of mistakes on this, my first home. However, hiring Thomas and Hall 802 Builders…read morewas NOT one of them. Quite frankly, I tried to save money by piecemealing things, prior to hiring them. In the long run, I had people steal from me, walk out on the job, and even be abusive and cause mental stress. ENTER...802 Builders! They are amazing, and true professionals. They roll in with every piece of equipment you could imagine, arrive on time, are kind and communicative, and after six months of waiting on others -- they are banging out a beautiful job, just in the first day they're here. I'm giddy with excitement as my punch list gets smaller and smaller and it's all taking shape. I feel so blessed to have found them and, though you have to be patient to wait your turn, they are fast, efficient, friendly and it was well worth the wait. I highly endorse them, and will have them do a rough bid on some other projects, since they have such advanced skills, save up the funds, and keep bringing them back. I won't go elsewhere, as they are truly the best.

They just replaced my old deck and stairs and shored up the joists. They did a quality and…read moreefficient job in less than 2 days. When the team left it as as if they were never there except for a brand new deck. Waiting for some replacement windows to arrive and I'm sure they will do the same great job. Owner is easy to work with and very responsive.

We had new siding put up and some of our windows replaced as well. They did an excellent job and…read morethey didn't leave anything behind. They were friendly and courteous and always up front. Would definitely hire them again!!

Not a great experience. Buyer Beware. I contracted with T&W for 2 jobs. One was outside shingle…read morereplacement for small section of house. This was completed timely with no issues. The 2nd contracted job was for a bathroom update that included replacing clawfoot tub with walk in shower/barn style doors; toilet replacement, skim coat ceiling. I waited 6 months to be on the schedule for this work to be completed. Half way into the job I receive a call that the 48" shower basin that was ordered was cracked and they would replace with a 68" shower install at no extra cost. Little did I know that meant a lower grade shower barn doors. After the install the following needed further repair by either myself or another contractor: 1) Chip in shower panel at base - this can not be fixed. I covered the surface with silicone chalk 2) Scratch on glass door - can not be rubbed out 3) Re-chalking around base of shower panel and shower basin - many missed spots - I completed the task correctly 4) Repair of painted wall that chalk was used to seal between shower panel and wall. The chalk was smeared about an inch up and did not accept paint. - when this was brought to Wayne and Tina's attention the first response was "your using bad paint". I had just purchased the paint that day - Benjamin Moore brand. After consultation with professional painter and hardware store - it was determined that the chalking tube must have been frozen and then used which causes this problem. Wayne did not offer to fix this mistake and quick to not accept responsibility. 5) Sliding shower Barn doors do not close properly. Both doors slide open from 1/2 to several inches. Wayne did come by to repair but this did not resolve the issue. The issue was blamed on my home being older and the fact that I did not contract to have a new bathroom floor installed - the fix was I cleaned out the silicone mess he made surrounding the base door catches and repositioned them as well as adjusted the ball hinge. The product is not quality and not what I had paid for. 6) Shower water was only warm at the farthest turn toward hot. T&W insisted that the mixer on the shower valve is preset so there was nothing to fix blaming my plumbing. The fix was I called a plumber who adjusted the mixer on the shower valve and now I have hot showers. 7) Issue with payment for first job took months to resolve. After the first job was complete I received a Quickbooks invoice with an option for Apple Pay. I selected this option. Come to find out T&W did not set up that feature so several thousands of my dollars were charged to my credit card but T&W never received the payment. The first reaction from both Wayne and Tina was it was my fault and they needed to be paid. I sent a check in good faith that they would decline the apple pay payment so my credit card would be credited. It took them several months, many emails and my working with the credit card company, who determined that the issue was on T&W. This was a fiasco which eventually was resolved but not necessary if T&W has set up invoicing properly and accepted responsibility. Bottom line is T&W are quick to blame everyone else for their lack of attention to detail and poor workmanship. I'd go elsewhere to receive quality workmanship.

This company did a fantastic job installing a shower enclosure for us. Professional, responsible,…read moreand honest!

From the owner: Cheshire Glass Company provides glass shower doors, commercial storefronts and entrances,…read moreresidential glass services, and custom glass cutting services in-house, and 1-year installation warranties to the Keene, NH area.

Just purchased a custom, shower door from the folks at the Keene location. Staff is professional,…read morepolite and very helpful! They were on time, were careful not to cause any damage to our newly redone bathroom, clean and neat. A pleasure to work with, would recommend to friends.

Did a great job on a small job for me. Met a hard deadline and completed the job professionally.read more

Discovered a leak in the bathroom that destroyed the floor under the toilet. I left a night…read moremessage and Justin called me the next morning. Did a great job explaining what needed to be done, fit us into his schedule, and finished the job well. Appreciated that he understood that we could do some of the work ourselves and didn't try to push us into an expensive outcome! He also has a great sense of humor!

AMAZING! I have never liked the idea of hiring someone to do my projects for me but man am I glad…read morethat I did! They came and got the job done in no time! And I am loving my new windows!!! Thank you so much!

Yes they are honest and do good work. Ask for Ken as he is the head honcho. They come when…read morescheduled and leave the job spotless.

Pellerin window & vinyl siding is a wonderful company to deal with…read more The staff listen and get things done in a timely and professional way. In other words they deliver what they promise, with a beautiful finished product There is no doubt , they are my go to company for window replacement!!

Michael Wright was a phenomenal professional we worked with to accomplish our roof installation…read moreproject. He was well prepared and knowledgable, educating us on all their products and services in a clear and concise way. No one else in this industry was as transparent and had the paperwork and referrals to back their stelar reputation. I've had some bad experiences with other roofing companies. So, it was immediately clear to me I was in good hands. They even communicated often with us, checking in to see if we had questions and letting us know when the products were going to be delivered. I felt confident and comfortable working with them and I would hire them again when my next roofing project comes up.

We had a rough time with all weather exteriors…read more -non NH crew (subcontracted out of Massachusetts, we went with NH company to have NH workers)) -poor workmanship (flashing not done correctly) -a lot of "that's the way roofs are done" type of gaslighting. When problems were pointed out. -items we asked to be avoided weren't respected (asked our flat roof to not be walked on, soft spots, and they used it as staging ) Over all very disappointed with this company. Got told I didn't know how flashing was supposed to look, and got gaslighted into just saying "ok" and paying because fixing items was a hassle. "It's a 100 year old house" -yes we know. We're trying to make it better but it definitely felt like we were judged on this aspect, and were treated as such.