I had my car serviced at a local dealer who suggested a list of items that needed attention. However, their prices were pretty high so I held off. My husband suggested that I check with Reno Vulcanizing to see if they could perform some of the services. I thought that was a great idea so I made an appointment for a brake fluid flush. I took it in this morning and saw Markus. He was very knowledgeable and couldn't have been nicer. He asked me how I knew I needed to have the brake fluid replaced. I told him that the other shop had recommended it. Before I left, he suggested we go check the fluid. He took a sample of it from the engine, said it was the right color, didn't look dirty and told me that based on the mileage since it was last changed, that it didn't need to be replaced today. I appreciate his honesty and his knowledge. He jokingly told me to save my money. Because of his honesty, integrity, knowledge, and excellent customer service skills, I'm certainly going to take all my cars to Reno Vulcanizing for all future services. read more

It's no wonder this business has had a successful legacy in Reno Sparks. These guys really do care about their customer service, quality and professionalism. There are not many shops in Reno -Sparks that can accommodate my 2002 Isuzu NPR work truck. My work truck has had some unsolved brake issues since I bought it 5 years ago, and Reno Vulcanizing was the first shop in our area that really took it seriously, and had the know how to fix it correctly and with a sense of urgency that I didn't even ask of them. I'm pretty sure my truck is now stopping the best it ever has since I purchased it. TJ Hank you Reno Vulcanizing! Josh Myers Myers Brothers Tree Care LLC read more

If you are looking for a local shop that treats your vehicle as if it's theirs with the best care and speciality than look no further..My husband brought our ford f-150 in and we were shocked at how quickly the shop was able to diagnose the problem and how great they were at communicating with us. They gave us different options on how to solve the issue and what parts were needed. Thank you for reno vulcanizing! read more

This company charges an outrageous amount of money for a simple maintenance. I got a quoted $690+ to change my spark plugs!! Keep in mind my car is only a 4 cylinder, I can only imagine what 6-8 cylinders would cost. Then they recommend to change my cabin air filter for the "low" price of $80 RIDICULOUS, charging $80 for a $15-$30 filter and no more than 5 minutes to change it. I don't recommend this place one bit! Yes, I get some people may not be knowledgeable about replacing parts on their vehicles. But charging up the a** for easy repairs depending on the car is scummy! read more

I've been a customer of Reno Vulcanizing for a couple decades. They are pretty darn good at their jobs. They aren't free but they are fair. I've only had one or two issues in the last decade and it was always resolved to satisfaction. I hate to recommend them as they are busy enough without you. But, if you find yourself with vehicle issues, try the Vulcans they are local and the best! read more

Save yourself your money, go to Tires Plus in Sparks. I was charged $178 in labor for 1 hour of work. I've come here multiple time in the past due to there customer service and prices. However, they have fucked me over today. They did not disclose that pricing to me, it appears that they raise labor prices in the last few month. Even if times are tough, it's not worth lying to customer. read more

Third generation company is business since 1922. The only tire and auto care company I will do business with. Steve and Mitch Besso stand behind all their work and really do care for all customers as they would their own family.. Cant say enough about their quality professional service from auto repair to tires and brakes and anything automotive related read more

We've had quite a bit of work done on our vehicles in recent years and Reno Vulcanizing has been wonderful in taking care of us! Before my husband and I traveled across the country in 2022, we had to have a lot of maintenance done on the car to ensure it was fit for such a mighty trek. They were very honest in what needed to be done for us to have a safe trip and got it done in a timely manner (we were on a tight deadline) and at a reasonable price. (There was a lot and I honestly don't even remember everything that had been done otherwise I would mention it all here). One thing that was done was the struts and unfortunately this past year, they were already worn which didn't seem right to us. Thankfully, when we took the vehicle in, it was under warranty and they were able to fix them up. It took a bit longer than we expected due to some other issues that arose during the process, but they were incredibly communicative and always kept us up to date. We've been back for tires, balancing, etc. and each time we've had a wonderful experience. The staff are all welcoming and kind and we are thankful to have had the work done here! read more

been a customer for the past 34 years. As always, great service and great care in meeting all my car needs! I wouldn't go anywhere else. Patti C. read more

If you are looking for a great mechanic shop/tire purchase this is it. In the pasted I've had trouble finding a good mechanic for my truck/blazer. These folks know their business and they do it well. The cost for repairs are reasonable. Superior customer service. I feel much safer on the road knowing that Reno Vulcanizing has got my back. read more

Had to do a few services on my car, so I shopped around. I finally settled on Reno Vulcanizing at the recommendation of a friend, and I'm glad I did. First, Ken has such a personality. Great humor, easygoing, and made everything smooth for me. Presley ("Elvis") was such a sweetheart on the phone and not only helped process my transaction but also gave me quotes for FOUR sets of new tires which I'll need soon. Nathan did the work on my car and did an amazing job. The whole time, Ken and Nathan were in contact and let me know every step of the way, not to mention a leveled inspection result link which showed me everything that my car needed and organized by priority. Overall I'm really satisfied and I'd bring my car here for future services. read more

(Update) here's some proof. Since the weirdo owner is lying. (Avoid this place!) I got a fuel pump and oil change at Reno vulcanizing got nothing but terrible service and poor treatment from multiple staff members. Absolutely do not go here. After this experience I brought the extra work they recommended to a different shop and found out they never did the oil change they charged me for. Scammers read more

Reno Vulcanizing Auto Care & Tires - Proof - Tires Near Me - Reno, Nevada

I had my car serviced and aligned. Reno Vulcanizing did a good job as I expected. BIG bonus was their complimentary inspection to point out issues not ordinarily discovered in a service job. They found three things that need to be addressed. They gave me an estimate, but there was absolutely no pressure to book a follow up appointment to do the work. I was in the waiting area for about two hours and overheard many exchanges between the front end staff and phone & in person customers. They handled each encounter in a professional, but friendly manner. I believe there names are Cheryl, Bonnie, and Ricardo. They had to deliver some bad news a time or two and did it with grace. They were all knowledgeable and the whole process was very transparent. They all seemed to genuinely like their job. Overall it was as pleasant of an auto shop encounter as I could have hoped for. read more

I came into Reno Vulcanizing because I never had my brakes done in an embarrassing long period of time, but also my grandparents always recommended me to go here. I didn't listen and used to go to the dealerships or quick service places, and now I know why my grandparents were right. They did a courtesy inspection of my car and noticed that while yes my brakes should (and would) be redone, my tire rod was actually a bigger issue. Michaela was super nice and helped with all the information and Gary who was the one that found the tire rod issue. The entire place was the friendliest auto shop I've ever experienced. No one judged me for my ignorance about brake jobs and everyone wanted to make sure my car was in great shape but also everyone seemed happy to be there. Which is rare thing. Thank you guys again for all the great customer service and I will be back. Happy holidays. read more

Hello people! This is the best auto mechanic place I have ever been to and my husband is a mechanic! I was stranded in Reno with a very sick new Kia. I tried many places to find help - the KIA dealership was worthless and NOT NICE - just fyi. I ended up on the phone with Ken Andrews - AMAZING! He listened to my story and had me come in right away. I hung out there with him and his amazing staff - some of the nicest people in Reno for sometime. Ken gave me awesome advice and sent me safely on my way. I cannot emphasize how nice and helpful these people are!!!! read more

Well I had been having oil leaking issues. So I took it to Tahoe Reno Audi. They immediately pointed out and took this picture of the drain plug and the bad job done by Reno Vulcanizing. I told them that they changed my oil. So I returned to Reno Vulcanizing to explain everything to them. I had my receipt of the oil change by them and a photo taken by the dealer pointing out the bad work done by Reno Vulcanizing. They denied doing the job. So I showed them my receipt and the picture of the oil plug. They did not admit to doing it but said they would give me half off the next oil change. I will never bring back my vehicle to this business. read more

Reno Vulcanizing Auto Care & Tires - Oil drain plug which looks like mechanic tried to use some type of sealant to stop leak from drain plug. After I had oil changed there - Tires Near Me - Reno, Nevada

Service provided was thoughtful, courteous, and in a timely manner Highly recommended! read more

I was recommended to go here by my mom. She has gone and felt really supported. I feel the opposite. I made an apt as my check engine light was on. At the time of my apt they decided to not do a diagnostic and just turn off the check engine light. said to come back if it did. it did and I made a new apt. after the diagnostic they were still unsure why it was on, said a cleaning would turn off the light. and it did. for 24-48 hours. the light came back on, I called, and was on hold for 50 minutes. went inside, still on hold, and they had no idea I was on hold. no apologies. I went back for a NEW apt today, three weeks later and was told "there is only so much they can do" and referred another place to take it to. I thought coming here would be easier since I live so close, but I feel I have spent so much money and time wasted. I would not recommend coming here. read more

I was a long time Reno Vulc customer until my last visit. I had scheduled repairs for a water pump, oil leak, transmission work, and tires. I took it in and said please give me an estimate for the work 1st because if it's not worth fixing I won't need new tires. They gave me 4 estimates.....roughly $1,300 for all of it. So I said go ahead and start. Well long story short...they did the tires 1st, and then said they couldn't fix the oil leak, or transmission on my Saturn. When I complained that I had specifically said to hold off on the tires until the rest of the work was done, they told me I had to pay for them because they had already done a "road test". $460 1. Water pump....they sent me to The Auto Shop on Cal Ln....and I had to go in there 3 times to get the leak fixed, they forgot to put the plug in????) $750, they were very nice but...hmmm 3 times...come on! 2. They sent me to A1 Transmission, near COSTCO...who I highly recommend!!! Fast and fair. $230 3. Oil leak Arrow Automotive...DO NOT GO HERE EVER!!! $490 On top of it all, they lost 1 of my hub covers and didn't even bother to tell me...... VERY, VERY, dissappointed! NJ read more

Today I stopped in the store and spoke with Michaela Gibbons about whether I needed tires or not. She had me in the palm of her hands, but instead of selling me something I didn't need she told me why I didn't need them at that time. Her honesty, professionalism and sincerity were greatly appreciated by someone not looking forward to a large bill to replace existing tires. I wholeheartedly recommend the store and their staff. read more

The whole staff, from Management to Service Writers, to Technicians maintained their High Standard of automobile service at Reno Vulcanizing on Plumb Lane; so Thanks to Steve, to Bobby, and to Evan for All Doing their jobs Well. And ( not unusually) Ken, the Technician's Manager, stepped in to oversee that my car was truly being assessed correctly and further answered my questions. Well Done. Thank You. David K PIERCE read more

Great Tires, but beware of the "Free Safety Check" Reno Vulcanizing (on Plumb Ln) recently sold and mounted my third set of tires. No problem. But when the tech completed his "safety check" and showed me a picture of black fluid he claimed came from my transmission, that could be harmful if not replaced, I became suspicious. Just two months before I had major service work done at the dealer, including, they told me, draining and replacing the transmission fluid. The Reno Vulcanizing service advisor suggested that the dealer did not do a proper job. So I stopped by the dealer on the way out of town, who, of course, claimed the opposite - that they did drain and replace the fluid and that Reno Vulcanizing was scamming me and fishing for extra work. Both cannot be true. Naturally, my concern was to have good, clean fluid in my transmission. I made an apppointment and returned to the dealer (a 160 mile round trip from my home). With my car on the hoist, I watched as the tech drained a small amount of fluid from my transmission into a cup I brought. I was not black. I compared the color to fresh fluid from the dealer's supply barrel. The fresh was translucent green, the fluid from my transmission (after about 1,000 miles) had turned translucent brown. The tech assured me that the fluid was in perfect condition. Then I returned to Reno Vulcanizing and showed the service advisor the fluid drawn from my transmision and the fresh fluid drawn from the dealer's barrel. The service manager stuck to his story and suggested that the fluid I was holding, that I watched come from my transmission, came from somewhere else, and that the fluid they found in my transmission was black. Let the reader judge for themselves where the truth lies. Bottom line: Reno Vulcanizing sells good tires, with questionable ethics. read more

My car has been going to Reno Vulcanizing for almost its entire life span they always said it looked great and was in good condition!! Then they would let me know a small problem and overcharge for it. The car needed so much work and was neglected for years. It turns out the car does not even pass smog!! Do not trust this place if you ever want your car to have a resale value. DO NOT COME HERE CAR WILL COME BACK WORSE THEN WHEN YOU DORPED IT OFF!!!! Just sold my car and I'm happy to restart with a new car and definitely a new Auto care company. read more

Soooooo I'd been taking my car to this place for oil change for years, they do check levels and rotation for free and that's nice. I considered myself a "loyal customer " My AC stopped working and I took it in. They called me and gave me an estimate of $500 cause according to them the whole thing had to be changed. I said no and took it to another mechanic. I never said what was wrong, I only said it wasn't working, the guy went and bought a refill bottle and I ended up paying $40 seriously Reno Vulcanizing????? Not taking my cars there again. My advice, whenever they give you an estimate on any work for your car, get a second opinion. read more

Went there as my push to start button was flashing red. Called the dealership where I got the car and they said it's potentially an electrical issue. When I asked the dealership for a quote they said someone would have to call me back. No one did. So I took my car to Reno Vulcanizing. Found out my car just needs a new battery and they were able to take care of it. Andrew and the staff were super polite. Grateful they were able to figure out the problem! read more

I took my four wheel drive to one of the major chains with several outlets in Reno and Sparks for a wheel alignment. The firm recommended that I have a complete "front end job" on my car for $800, before a wheel alignment. I took the same car to Reno Vulcanizing for the estimate of the same work. Reno Vulcanizing claimed that I did not need a front end job, and that everything was tight with no cracked bearings or bushings. It is time for me to have all my repairs done at Reno Vulcanizing Auto Care. I hope they give multiple vehicle discounts as I have two SUV's and a van to be repaired. read more

Came in for an allignment with custom suspension, called the week before to set up my appointment to make sure that they were able to do it because of my suspension. They confirmed yes so i made an appointment. Turns out no one actually knew what to do with my custom suspension so they unplugged my o2 sensor left it dragging on the ground and then made my rear suspension shake when driving over 65 mph. When i went back inside after finding out they put a check engine light on my car they shrugged it off and just handed me a obd2 port scanner. Only reason not putting 1 star is because they were mostly nice and exceptional people. read more

Man these guys are great. They worked on a few of my vehicles and they got the job done in a timely manner. Staff is friendly and they are in good spirits. We left a work vehicle here once and it was making a ticking noise. I told them about it and they got it all worked out. I also told them to do an oil change and no issues there. They did a great job. Another time we sent another work vehicle here to get the fuel line replaced because it was cut and we needed a new one. After the job was done they called us up to pick up the vehicle. They did that job with no problems and was also done in a timely manner. Thanks for reading my review. read more

I have as much of my car service and tires done at Reno Vulcanizing. They are honest about what my car needs and always do what they say they will do. Never had problems with them and highly recommend them read more

Worst customer service I have ever experienced. The "owners" refused to talk to me and relayed their message through an employee when I attempted to talk to them about my tire being damaged at one of THEIR car washes in Sparks last night. After driving the car into the wash after being COMPLETELY FINE previously, the car lost all pressure in one tire and I had to drive it out with 0psi. Cameras would have shown that the car was perfectly fine going into the wash and absolutely not fine coming out of it but they refused to view them and look at the footage. After the wash I pulled over and grabbed a staff member who insisted I move the car over for him to air the tire up. In the process, (which was also on camera) the wheel was scratched and ruined! They claimed my tire had been plugged previously and that was actually NOT the case. It was clearly punctured by something at the wash which can be seen in the picture. Plugs do not leave a stamp in the tire and I have service records for my car showing I never had a plug put into that tire. I will never do business with Reno Vulcanizing again, nor will I use any of their car washes! Not only should they have taken responsibility for their wash and the damage that caused, they should have taken responsibility for damage that took place after their employee asked me to move the car! I have the pictures of the guy attempting to air up the tire that was clearly not on the rim after he asked me to bring it to him. It is so disheartening that there are so many people like this specifically in this industry!!!!! And to think the poor employee said to call the owners cause he was sure they would be "great guys" and would take care of it...... Yeah. Ok. read more

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There has been a sea change here. Ken kept my faithful blue Saturn (commuter car for over 10 years) running for 6 years, honest advice, fair prices. Thank you Ken. Got another vehicle eventually, got it checked out by 3 mechanics before I bought it. Took it to the Prater location, and they found all sorts of work to be done not noted by the previous mechanics. Confused, but wanting to start off on a good foot, I paid for over $800 of work. Every time I went in for an oil change, they found more work to do, once, the same job that had just been done by them two months prior. I stopped going. Went to the Plumb location recently for a repair. They now include a diagnostic when you bring your car in, a multi-page report, complete with color photos and specific information about your vehicle. The week prior, I had gotten an oil change and transmission fluid flush at my local Jiffy Lube. Imagine my surprise when the color photos from Plumb Vulcanizing showed darkish fluid for both my oil and transmission fluid and these services were filed under the "Needs Immediate Attention" section. I did not pay for these services, but brought my car immediately back to the Jiffy Lube. They showed me my oil, a nice light straw color, not the color shown in the photo from Vulcanizing. Vulcanizing also left behind a tool in my brake fluid reservoir, no cap on it, and the hood slammed the tool into the neck of the reservoir, stretching it out so much that the cap did not fit until bent back into shape. I was told my battery needed replacing as well, when Vulcanizing had installed a new one a year prior. It was under warranty, so they replaced it with a hefty labor fee. However, I don't trust their assessment, and will pay for a new one elsewhere next time. When I picked up my car from Vulcanizing, I asked them why I would need an oil change if I had just had it serviced. John, the service advisor, shrugged and said they just go off what the car tells them. The other people behind the desk looked away. Didn't seem like the first time they had heard something like this. Whether I was being taken for a ride, or they now have poor staff and overview, or it was a massively unlucky day, I will not be going back. Nor will friends and family. read more

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I have mixed feelings about the service I received. They did a complete safety check on my car which I didn't ask for, but I was glad they did because they discovered that my brake lights were not working. So I appreciated their thoroughness but was disappointed that my call wasn't returned regarding switching out the spare tire. I also found that the trim panel in the trunk that concealed the spare was not reinstalled properly. In all fairness I had opened the panel to access the spare for them but if their mechanic didn't know how to reinstall it he should've left it alone. read more

I needed an oil change, I left the truck to be picked up the next morning. While checking fluids some moisture was found in the brake line. They gave me a call and suggested a break line flush, which I agreed with. Most companies would not call or fix the problem. They would simply tell you to come back later. Not Reno Vulcanizing, they are all about customer service, that is why I have used them for more than 15 years. read more

I brought a truck in I was considering buying. Vulc said the truck was in great shape. It needed very little work and was worth the amount I was buying it for. I was given an itemization of what it would cost to fix it and make it safe for approximately $500. After I purchased the truck I brought it into Vulc and was surprised to pick the truck up with a $1239.00 invoice. They told me the first was only an estimate - I guess they are bad at estimating. Turns out they are bad at everything. Two days after I drove the truck with the $1239 in repairs off their shop, the 4 wheel drive went and was leaking transmission fluid. Additionally the front bumper had brand new scratches on it. When I inquired about the scratches they assured me I must have not seen them before. These were not scratches you would have missed when purchasing a used car. They accepted no responsibility for any of the above. Do not trust this operation. read more

Went in for a free brake inspection. My brakes were squeaking and I wasn't sure if they needed to be fixed or not. I dropped my car off in the morning they were pretty busy but the staff was very friendly and helped me efficiently. They called a few hours later to let me know the options, my brakes were still good but the rotors were the problem. I could fix them now or keep driving and dealing with the squeak. I really appreciated this honesty. That they didn't just tell me they needed to be done when they actually didn't. It's hard to find car people you can trust when you aren't a car person yourself. When I returned to pick up my car I saw they had placed coverings over the steering wheel, seat, and driver floor of my car. I appreciated that they were trying to keep my car clean! I will definitely return! read more

If you want honest work done, go to this place. They have great customer service, very professional, and they're honest. We have taken all of our vehicles here for at least 15 years and we will never go anywhere else. read more

Honest service at a fair price. My immediate family has entrusted Reno Vulc for years. We decided to call and get a quote for a 90,000 mile service on a Subaru Impreza after hearing an outrageous price from the Subaru dealership. The only reason I didn't give 5 stars is because they forgot to change a blinker bulb I had asked to be done. I noticed once I was a block away then turned around to ask if they'd charged me. When I returned they offered to do it for free, but I had somewhere to be. This gesture is not one you'd receive at other locations. I will definitely be back. read more

Great place to take your car for repairs and oil changes. A competitor of theirs wanted to charge double for the same work.

I don't know what has happened with Reno Vulcanizing recently but I'm very sorry to say that have lost my business after being a loyal customer for the past 15 years. I tried calling and got no answer-not even a message. I used their on-line scheduler and did not get any confirmation (email or phone call). I called again two days later and finally spoke to someone ...I just wanted a tire inspection because my tire isn't holding air and I could not see any damage. I was told I could come in for free air but they could make an appointment for me for another 10 days... read more

Great service, fair pricing, excellent work! Traveling through Reno we discovered some wiring difficulties with our hauling trailer. We went to another shop who were too busy and they recommended Reno Vulcanizing. Scott and Clint fit us in that day and got us roadworthy as soon as possible, at a real reasonable cost. read more