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    Rent 2 Own HQ

    2.0 (4 reviews)
    Closed 9:30 am - 7:00 pm

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    Enterprise Car Sales

    Enterprise Car Sales

    2.3
    (9 reviews)

    I just purchased a car from here two weeks ago from Nestor. Looking back, I probably should've…read moretaken the red flags more seriously. (Bad reviews, That name) After signing all my paperwork, I told him I had a few things to square away before driving the car off the lot. We agreed I'd pick it up at a later date. because he had told me he was going to have it detailed beforehand. I even texted him at 7 p.m. to give him plenty of notice, and he replied, "That's perfect." We get there at 2 p.m., and Nestor isn't even there (would've been nice to know). I open the car, and it's obvious it was never detailed--stains all over the seats and gross gunk by the door. I mention it to the manager, and I'm told the detail shop is closed on weekends, but Nestor will get back to me. Monday rolls around, and I'm told I can bring my car back... but I have to leave it overnight. (Because apparently buying a car also means making another trip to the dealership and leaving it there.) Then Wednesday, I realize my windshield washer fluid doesn't work. I fill the reservoir thinking it's empty--still nothing. So, strike two. Fast forward to today, just two weeks after buying the car, and I notice a bubble in my tire. I go straight to the dealership after work, and of course Nestor is the first person who walks up to me. I explain the tire and the washer fluid issue. He takes one quick look, then tells me there's nothing they can do because they perform a "rigorous inspection." (So rigorous they missed a tire with a bubble and a windshield washer system that doesn't even work.) Then he gets the manager. And are you ready for this one? Gilbert. Another name that should've been my warning. Gilbert comes out acting like he already knows everything and repeats exactly what Nestor said. Then he asks me what my knowledge or expertise in tires is. I'm a 23-year-old woman, and at this point I'm literally shaking because I'm so angry. Meanwhile, Nestor has a smirk on his face the entire time while Gilbert talks to me like I'm an idiot and tries to convince me I must've hit a curb. A curb? I've had the car for TWO WEEKS. I haven't even gotten that far yet. Moral of the story: if you expect honesty, accountability, or basic customer service after the sale, this is not the place. I left feeling talked down to, dismissed, and completely unsupported.

    I ended up at this enterprise( Lakeside Parkway) after the one I was returning to was closed…read more There ended up being an issue with the return and the keys. The crew from sales to the rental staff were amazing. They were so helpful and made every effort to the best of their ability ( It was a Sunday) to get the situation resolved. After all that I felt felt supported and I appreciated their communication. I will definitely make the effort to rent directly from this location next time. Thank you Rudy!!

    Rent 2 Own HQ - carbuyers - Updated August 2026

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