Rip off artists. The Nissan Altima we rented had an expired inspection and was delivered dirty. They then proceed to charge a cleaning fee even after the car was vacuumed very well just 10 min prior. It was returned with a full tank of gas. Terrible customer service. They lied about returning mid-rental to inspect the car, instead made us sign a new contract at a higher rate to keep it. Beyond that they said we could come back with our insurance card and remove their insurance. When we came back they said no we can't do that even though the woman behind the counter admitted that she did say that. read more

Had to have repair work done on my. My go to car rental was Enterprise, but they had no availability anywhere in the area. It worked out for the best because Denise at Rent a Wreck Hackettstown reallytook care of me. She was absolutely super to work with: friendly, knowledgeable, and very accommodating. Highly recommend. read more

BEWARE! Stay away!! This business is filled with crooks, liars and thieves!! Paid for an EXPENSIVE $229 ONE Week rental. Had to BEG Denise for a receipt. She explained "they usually don't give receipts?!" Then received my cc statement which showed an additional charge for another week?!! This crooked business did not have my signature nor authorization to charge my card. Also, I was was OUT OF THE COUNTRY on business when charged. Yeah...it's impossible to be in 2 countries at the same time. Can't rent a car in NJ awhile on an airplane either. When I called to question the charge, and rectify the situation, DENISE got irate, said they have my cc on file and can charge any time they want without authorization?!! I told her that is FRAUD then she hung up on me. Poor customer assistance and service. If I could give this crooked business a -0 minus zero I would. read more

Denise was very friendly and I appreciated the vehicle was clean and a great price. Thank you for the great service.

I decided to rent a car from this company. I asked for the charges before the clerk charged my car. He later hands me the receipt without telling me the total charges. I was stuck with a bill that was way higher than any other rent a car service. Unlike enterprise, they charge after 100 miles per day. Next time I will go to enterprise and never return to this place. read more

I was in need of a car rental recently. Jackie was Great! She had me in a car rental quickly and the car was so clean. I will recommend this place to everyone who needs a rental. It was a great rental experience. read more

Use to rent for 3 years. Denise is great but now new management and IT'S HORRIFIC!!!!!!!!! More expensive!! Never EVER going back!!! I'd rather walk and save my money to buy a car. read more

What a great business to do business with!! We were tourist in Hackettstown for Thanksgiving 2015, and after checking out other car rentals we decided on Rent-A-Wreck. The word Wreck should be in quotation marks. The booking and Denise customer service was fantastic. She really was very helpful. The "wreck" she selected for us was an Altima fully loaded. And was huge less expensive than other companies. It's not part of their service...but when i mentioned getting the son-in-law to pick us up at the train station and then bring us to their office Denise said, "just call me when ya get off the train...i am less than 5 minutes away...I will pick you up." And she did...in the car we were renting. The business office is really decked out with Denise's deep red antique vases and candle stuff. Very pretty! clean. The return process was easy...there was a drop box and even so we went in to give Denise a little Christmas appreciation bag of goodies. We have not one negative about Rent-A-Wreck Hackettstown, NJ! We will be using them everytime we head that way for family! Thank you Denise...you are part of our great visit ! read more

My car broke down and had to rent a car I came across rent a wreck . Denise over in Hackettstown was amazing!! From first day until after the 3 months I rented the car! Very affordable, Service was great she would call to see if car was ok if I was going to extend days .... overall great service and if my car broke down I would definitely go to her again thank you ! ! read more

I tell you what. I rented a car for a day at the Sayerville, NJ location. This car had 150,000+ miles on it. I noticed that the Check Engine light was on. Now, it was only later I noticed that State Inspection for this car had expired. The car stalled a few times on my way to work. I reported the issue to this location, who couldn't care less. My question is this: Is it legal for a rental agency to be renting this car out? read more