Needed a bunch of boxes for rather large move within the cities. Called up Rent Joe Boxes and had…read moreeverything I needed the next day. The boxes seem sturdier and of a higher quality than those for sale at other retailers. Even the roll of packing paper was superior to those found elsewhere. Had plenty of time to get everything unpacked once moved. We weren't in a mad rush to get everything unpacked--definitely helped ease the stress of the move. Once all the boxes were unpacked, Joe came out the next day and picked up all the boxes. It's great not having to worry about disposing of all the boxes I needed. Highly recommended!

I utilized Rent Our Boxes for my last move from Uptown to International Market Square and was…read morehighly impressed with their level of professionalism. I recently had surgery so wasn't looking forward to going and picking up boxes, etc. and then having to dispose of after my move. The owner (Joe) came and delivered the boxes and even brought them all the way up to my apartment. They seem more durable than the average one's you purchase from your local retailer. After I was done with the move I gave his service a call and they promptly set up a time to come pick up the boxes. I would definitely recommend this service to anyone facing an upcoming move. This service is a cheaper alternative to purchasing boxes outright while also being environmentally friendly as the boxes are re-used. Bottom Line - Great Experience!!

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Highly recommend!!! We used Easy Green Box to move our 2 story single family home last spring. We…read morewill definitely use them again for our next local move. The boxes were clean, easy to pack and easy to stack. We still used movers for labor to complete the move, but they commented how easy it was to move the green boxes, which surely saved us labor charges. I loved not having to setup paper boxes, hassle with tape guns, etc. and it made unpacking easier because the boxes nest together into a nice stack. That makes unpacking easier because as you empty a box it is out of the way - no need to flatten all of those cardboard boxes. My socially conscious middle schooler was also happy to do something environmentally friendly. :)

I have moved every year for the past 10 years and using Easy Green Boxes made this move very easy…read more They provide dollies so its really easy to move them, and they consistent size and durability of the boxes means that you can't wreck/bend a box with something going through it cause its too heavy for the cardboard, protects valuables well, and are protects your stuff from shifting furniture and other boxes while driving. Michael also makes things extremely convenient by dropping them off and picking them up whenever is convenient for you. You don't have to deal with extra cardboard and tape everywhere as you are unpacking. Just one less thing you have to deal with. Would highly recommend.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

The GOOD: The moving crew were on-time, courteous, detailed, and got right to work. the move out…read moreprocess was smooth and efficient, as was the move in process at my next building. the crew leader did all he could to ensure a smooth experience. The BAD: the final piece of furniture, a dining room table, was brought in and when unwrapped the leg on the table was visibly damage. wood splintered and the leg was completely detached from the table. the leg was clear bashed into something with clear force for it to have completely broken away from the table. the mover who brought the table in denied knowing what happened; however, the table had to have broken in between the truck, elevator and being brought into my apartment. the crew leader immediately dismissed the crew and got to work on contacting the company to help place a claim. The UGLY: I have moved over 20 times in the past 25 years and am well-versed in things that can happen during a move - broken glasses, nicked and scratched furniture, etc. I have never had a piece of furniture be so BADLY DAMAGED during a move, especially a move that was 6 blocks. My frustrations with Good Stuff Moving really boiled over when speaking with their claims department. I did not opt for the extra insurance, so they were only willing to reimburse be for $0.60/lb for my table or $138. Additionally, I felt the claims agent was very dismissive of the gross negligence by the team member and was unwilling to have anyone comeback out and remove the table, as it cannot be repaired and is garbage. I never got a sense from this company that they were interested in "making this right" or going above and beyond at any level. I paid good money for the move and am out now an additional $3k for the table + costs to have it now removed + replaced with a new table. Think twice before hiring this company or at the least MAKE SURE YOU OPT IN for the extra insurance. read the fine print - my very expensive mistake!

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

The young man that works here is surely a nice fellow. He…read moreknows his boxes from his envelopes for sure. The young lady was also swell and helped me with my shipping needs without hesitation. Pro indeed. I've been helped a few times and always enjoyed my time. Also, If you need to get some copies, get a notary and buy some mentos you came to the right ups store. I'll return for sure. Maybe again after that.

The store shipped a product that was a prototype to the wrong address and now they cannot find it…read more Not only can they not find it, but the store manager Sheresse Spence has been rude in almost every interaction I have had with her. At this point they are doing nothing to find the package that was crucial to my business. If you have anything important to ship, walk across the street to any hotel and use the FedEx. DO NOT TAKE A CHANCE ON THIS STORE.

had 2 guys who worked well together, both very motivated, good communication between each other and…read moremyself, will use again and reccomend for sure! thank you for making a painful job less painful!

Ike and Frank were excellent in moving my houshold from [hot and humid] Bismarck ND to [wet and…read morerainy] Woodbury MN, except for my misunderstanding that they don't pack, but they did do all the lifting / carrying / loading the truck. Unpacking with an additional 2 crew members 2 days later [as scheduled] went over quickly, despite bad weather, and only one minor lampshade broke during the move. Overall, it was very efficient, and smooth. The front office communications and service rep was very helpful, and I can recommend this service with no reservations.

Self serve car wash with credit card pay, it doesn't display a charge until you are done. Made one…read moretrip around the car with wash cycle, one rinse and it ended up being $15.00!!! Any other car wash (self wash) I have paid maximum $6.00. Plus, when I got home I had to rewash the car- it was so bad!

Rented a UHAUL pick from them…read more Their gate didn't work to get out and we had to wait there for 30+ min when we were supposed to be leaving. No one answered phone calls, and employee was late showing up for work. Uhaul was no help either on the phone. Pretty bad experience The lady had us open an electrical panel and manually flip the reset switch around a bunch of wires. No discount on uhaul even though the time was wasted.

My experience with AAA was not perfect but it was worth it in the end…read more I booked online 2 months in advanced. I'm particular and demanding so I need to prepare for hell day. They got my address wrong but I kept bugging the guy until he changed it. I like to see things in writing. Keeps everyone honest. The week before the move i contacted them online again via email. I got rid of my mattress and didn't need a mattress pad. They said they would remove it from the final bill. The day before the move, I called them to confirm my move date, time and location. They told me noon Saturday. I woke up early and told my husband to go to the new place to wait for new furniture delivery. Unfortunately they scheduled for the same time as the movers. Can you imagine my freak out? At 12:00 no one arrived at the old place for the move. I called the main dispatch number from google. The guy told me he would call back once he reached the team who was to move me. At 1:30 he calls and says they have delayed. He told the team leader to call me when they had a time. He apologized for the lack of communication. He said if the team lead didn't call by 2pm to call him back. At 2pm, the phone still didn't ring so I called back in again. He apologized again and said he would call the team lead. By this time, I was hangry and irritated but I understand moving rarely goes according to plan. Finally at 3pm the team lead calls. He is audibly tired and flustered. Their current client was I'll prepared and they ended up taking extra time to adapt to get the job done. I told him that was fine but they needed to communicate better. I told him to just call me when he was on his way to my place. By this time my husband and I were reunited at the old house and hangry. We went to grab lunch. 5 minutes into lunch, I get a call that they are on the way.. ETA 15 minutes. We cram food down our gullet and get back home just in time to get another call. The team wasn't sure where to park. I told them I'd meet them upfront and I did. I instructed them to take the elevator up to the 3rd floor and turn right. Our apt door was open. The two 20 yr old were my team of movers. They looked exhausted by the time they arrived to my house. I could never imagine doing this for a living. They haul out gigantic rolling carts, dollys and padding. They take it all upstairs in several trips. We had very large heavy furniture, a tiny elevator and narrow doors. The boys disassembled and moved all the most complicated items in my house. I did go around gathering screws and assembly items as they disassembled it. I made sure to have my tool box as well as a ziploc bag for every piece of furniture. I tried to help but they did a better job. Girl fail lol I told them specific directions on where to park at the new place. It was the first floor, thank god. They got there and followed my directions perfectly. When we arrived they put down protective runners to protect my carpets. Yasss I was so happy! My husband and the 2 boys now started to all work together and got everything unloaded and reassembled within an hour! I directed the boys as they brought items in and reminded them about the color codes for each room. They followed that color code like it was the law! Eventually they memorized the colors and rooms. Way to go boys! One boy ended up assembling while the other continued to bring in boxes. My husband moved the boxes away from the main paths and stacked them. Way to go team! The quote was $625.00 The final rate was $675.00 Not bad. We went overtime but not by much. If my husband and I didn't work with the boys, it could have easily been another hour. We moved from a 2 bedroom to a 3 bedroom. We were in Roseville, MN and went to Woodbury,MN. First apt was on 3rd floor and we needed an elevator. Elevators and upper floors just take more time. That's a fact. My second apt was on the first floor with a parking lot as my backyard, which meant they could back up the truck up to my patio door and we were flying! My expensive heavy furniture arrived safely but just a little dusty. They helped us put everything heavy where it was supposed to be. They had great attitudes and did not slack. We gave them each a hundred bucks for a tip. They deserved more but I needed buffet money for later. ;) Just know that you being active in your move and being prepared will help you save money. You will make everyone's lives easier including yours. Other than the lack of communication initially and the timing which couldn't be helped. We loved those boys! Wish we could have them at all our moves. In the past we have always used friends and family. Nevermore!!!

You guys broke and damaged so many of@my belongings. You didn't even mention in the initial…read moreconsultation anything regarding insurance. You're a terrible company to hire. I think every future customer should be extremely wary about hiring this company. I spoke with Justin about the damages and all he said was, I'll make sure to state the insurance information to other customers. They only gave me $50 when the damages were over $2000. A terrible company.