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Renta1 Solutions

5.0 (1 review)
Closed 9:00 am - 8:00 pm

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2 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3
(56 reviews)
2.4 mi

I had an outstanding experience at the Enterprise location on Heritage Road in Bowie, Maryland…read more From the moment I walked in, I was warmly greeted and directed to an available agent, setting the tone for a great customer experience. Ryan provided exceptional service from start to finish. Since my vehicle had just gone into the repair shop, I wasn't having the best day, but Ryan's professionalism, calm demeanor, and efficiency immediately put me at ease. He explained everything clearly, found me a vehicle comparable to the one being repaired, completed the paperwork quickly, and emailed my rental agreement before I left. I was back on the road in no time. When I returned the vehicle, the excellent service continued. Manager KD Corbin met me in the parking lot, noticed every parking space was full, greeted me with a smile, and helped direct me where to park. We even shared a quick laugh when I jokingly asked if he could read sign language because my window was still up. Once inside, he explained the return process, completed the vehicle inspection on his tablet in just a few minutes, and had everything wrapped up quickly. Since I needed a ride back to the dealership, he immediately arranged for the courtesy shuttle without me having to ask. Excellent customer service is becoming harder to find, which makes experiences like this stand out even more. Ryan, KD Corbin, and the entire team at this Enterprise location provided a professional, efficient, and genuinely friendly experience. I highly recommend this location and will gladly rent from them again.

Worst experience I've ever had renting a car they scammed me for my money. They didn't inform me…read morethat I had to bring the car to the location to cancel the insurance and I got charged for a bunch of days that I didn't ask for biggest scam ever. And after they took the money out of my Account I still was not able to rent a car when I needed one again Because the payment didn't reflect at the moment, so they literally put me through the ringer

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Avis

Avis

2.7
(20 reviews)
2.4 mi

I've been renting vehicles from this location in Bowie for over a decade. Tiffany and David have…read moreprovided courteous and professional service to me and my family from my experience. The cars are clean and ready upon arrival. I would recommend this location when renting a vehicle.

I made a reservation with AVIS, and apparently that word means something very different to them…read morethan it does to the rest of us. When I arrived, ready to pick up the car I had reserved, I was told they didn't actually have one available. I couldn't help but feel like I had walked straight into that Seinfeld episode where Jerry says, "You know how to take the reservation, you just don't know how to hold the reservation... and that's really the most important part." I was told there were no cars available at any AVIS locations--except maybe the airport. "Maybe." Not exactly reassuring. I was told they had attempted to call me ahead of time to let me know (despite the emails I continued to receive confirming my reservation), I actually checked my incoming call log just to be sure, not a single call from them. No missed call, no voicemail, nothing. So I don't know what happened there. If reservations don't guarantee a car, what's the point? This wasn't just inconvenient, it completely disrupted my plans. I'll give them 1 star (because I have no other option) and to be fair, the staff members I spoke with were at least polite when delivering the bad news. And honestly, this seems like a failure on the company's end, not the individual employees who had to deal with the situation. Would NOT recommend. Enterprise would NEVER, I'm sticking with them for here on out.

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Handle piece missing
Handle piece missing
Old food left in the car which was causing the rancid smell.
Old food left in the car which was causing the rancid smell.
Oil level.

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Oil level.

Renta1 Solutions - carrental - Updated July 2026

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