They serviced our Miele vacuum efficiently and barely charged us for parts haha. The team clearly know what they're doing and it obviously feels like a business that's well established and great fit for the commmunity. read more

New to the area and had an issue with my hydraulic lift on my chair. They ordered me a new one and put it on for a very reasonable price. The man there even carried it out to the car. Friendly, helpful, and they have excellent shopping. read more

Very good service and very helpful. Prices are good also. Love dealing with a small business

Great service and very knowledgeable staff! I own stayskirt.com They fixed my machine and had it running very well! Thank you so much! read more

Trade in an old vac and got an excellent new one. Friendly staff and nice selection of products

My vacuum was acting up, seemed clogged and all that. Was considering buying a new vac but decided to look around to see if repair places still existed and they do! This place was, quick and easy, just dropped it off, waited a couple weeks till they called and came back and had a working vacuum again. Way cheaper than buying a new vacuum. read more

They are very service friendly and helpful. I also enjoyed the classes. They are all very knowledgeable.

The employees are always helpful. The owners always show you appreciation for your business. They offer a variety of classes that I like.

This is a neighborhood store which I have frequented off and on since we've lived here the last six years. The first time, my sewing machine was dropped during our move. They helped me find a comparable new machine, and there were complimentary classes to learn how to use it. I love the variety of threads and merchandise. They have quilting classes which I would take if I had the time! More recently, our Electrolux vacuum was on the fritz, and I called to see if they would service it. Though the guy I talked to on the phone couldn't guarantee he would be able to fix it (depended on availability of parts), we brought it in the same day and it was fixed within a few days! The people there have always been helpful and personable too! read more

I have shopped here off and on for years for sewing machines and parts/accessories for my vacuum. I have only purchased used machines here but have been happy with what I have bought. This is the first place I call when looking for a used sewing machine. I have bought 3 or 4 used sewing machines from them. (some were gifts to others) The sewing machine tech (a guy) in the back has been very nice to work with on repairs and took time to explain stuff to me. Sales people are informative, and low pressure. Seem to be in the real world. If I was going to buy a new sewing or embroidery machine, this is where I would go. They took the time to answer my questions. It may happen, one of these days! I drive 45 minutes to 1 hour to get here so they have to be good! read more

Riccar sweepers are the best and they stock them and service them. I looked online to price Riccer Hepa bags direct and they were 24.95 plus 4.95 shipping. Called Kramers and their price was 16.95. Always the best and great customer service. Great products, great prices, great service and no, I'm not a relative or a friend. read more

Awesome service. Tremendous value. Brought in a Hoover vacuum with the self-propelled mechanism not working. Couldn't even push the thing around the room to say nothing of being self-propelled. The owner looked at it immediately. Within 10 minutes I walked out the door with a perfectly running vacuum for just $20 including a couple new parts and labor! That is service and value! read more

My wife took her sewing machine to Kramers thinking it had a problem because the thread kept bunching up. She had a similar problem a year or so ago and it was a broken clip. She was expexting to leave it, but one of their service guys (Alex) took a quick look at it and determined that it was a problem with the thread. She didn't need to leave her machine and as I write this she is busy sewing away. Thank you Alex. She will definitely be back to Kramers for all of her sewing and quilting needs. read more

In addition to supporting a local business, the service is unparalleled. The prices are the best I can find. I have purchased two sewing machines from here and am already planning on my next. I will never buy from another place. read more

I stopped into Kramer's Sew & Vac this afternoon, and as you may be able to tell from the name, Kramer's specializes in sewing machines and vacuum cleaners. As long as I've been around, I've known Kramer's to be in the Montgomery Square Plaza, and it turns out that they have been serving Cincinnati since 1947. While I don't sew and I've never personally purchased a vacuum cleaner, I was impressed by the amount of merchandise in their store. They have over 40 different vacuum cleaner models from nine different brands, and I saw a lot of Hoover and Riccar. As far as sewing goes, they have many Janome, Viking, and Bernina sewing machines, among others, including computerized sewing machines from Janome and Viking. They also sell sewing cabinets, as well as all the thread and other sewing products you could possibly want or need. The employees were very friendly and helpful, and they offer many services too. These include free estimates on repairs, parts and supplies for the top brands of vacuums and sewing machines, and I also saw a sign in the window for knife and scissors sharpening. They even have sewing classes too. Although I have driven by Kramer's Sew & Vac numerous times over the years, I never stopped in until this time. After seeing their store, it's no wonder to me how they have stayed in business so long. With their good prices and full line of products, they have a lot to offer if you need vacuum cleaners or sewing machines and accessories. read more

This is a great store. Small, family owned, good people and quality work!

Kramer's is the best place to go for help with sewing or embroidery. I feel like I am in there all the time buying thread and asking for help! They are always willing to give advice and help me find the products I need to make my projects better. The staff is very friendly and extremely knowledgable. I would recommend this place to anyone who is looking for quality products or who needs help with a problem! read more

We took our Singer in for a tune up because we were having serious trouble with it-- we expected them to get it back to us within 12 days as advertised, but the employee who was there pointed out that we were using the wrong kind of thread. She tried a different thread and when it worked, she didnt charge us. We appreciate that kind of honesty and quality customer service and will return to Kramer's for all of our sewing needs. read more

I took my very old serger in yesterday. Rather than having to leave it, both Linda and genius Dave took care of the problem immediately. What store does that? Kramer's does. Thank you so much. read more

Idiots. I made a simple order: Please send a gift certificate for 10 knife sharpenings to a friend for Xmas. $29. What did they do? They sent a certificate for $29 bucks, no card, no mention of knife sharpening. If you bought someone something on Amazon, would you expect Amazon to just send them a receipt to claim something? I then found out these guys tried to scam my friend a few years back into buying parts for a sewing machine that weren't even right, and my friend had to go online to prove it! These guys are like Bozo Circus. I cannot recommend. read more

Great customer service. Came in with an undetermined issue with my Kirby vacuum. Diagnosed as a simple issue and fixed in 10 minutes. I will use Kramer's again. read more

I purchased a Miele Homecare canister vacuum from Kramer's Sew & Vac today, and I had outstanding service. The owner negotiated the price by adding suction pieces I wanted from the C3 Cat & Dog vacuum. The company will repair the vacuum if there is a need. I had done research on the Miele canister vacuums on Amazon which helped me prepare for the purchase, but Kramer's offers more in education, value, and service! I will be a returning customer! read more

I should have done this years ago. Kramers is my go to place for all of my sewing, embroidery and vacuum needs. In fact, 8 years ago when I bought my first sewing machine from them, they helped to open up a whole new world for me. Endless help in learning how to utilize your machine, classes for all avenues of sewing with teachers who are all willing to go the extra mile. This website says not to write a review if you have a connection to the owner or staff.....well, I didn't 8 years ago, but I certainly do now!! read more

I have been sewing for 40 years and I have never had the kind of service I got at Kramers. They were so over the top wonderful, I can't wait to go back. I recently moved to the Cincinnati area from Seattle and I live almost an hour away in Kentucky. I will only shop at Kramers for my sewing machine needs from now on. Everyone who helped me was professional and knowledgeable. It's a pleasure dealing with people who know what they're doing! read more

I, as well as many of my friends, have depended on Kramer's staff and service for many years. They have customer friendly hours. I've used their service department several times on sewing machines of different ages and models and always been pleased. The staff is always so friendly and helpful, going the extra mile to solve my problems or provide my requests. Their level of dedication and knowledge is excellent. Sue F., a teacher and sales assistant is the best. You can really tell she loves the sewing hobby. The classes are very interesting and cover the range of skill levels. I'd recommend Kramer's for all your sewing machine needs. read more

Great family store. My only complaint is they need more high tech capabilities re their website. I know that costs big bucks, but it is the only way they will survive. Their computerized sewing/embroidery machines are the best. Their service is great! Once they go high tech on their website they will get /5 stars from me. read more