I have used this salon and spa several times, however, it has completely gone down hill. The customer service is complete rubbish with the staff looking at you like you aren't welcome when you arrive for the appointment. My last encounter was for a facial. I arrived on time (early even) was put in the room promptly then was left all alone for a good 15 minutes - which was 10 minutes after my appointment was scheduled for. Once my facial started, my spa specialist (the spa director) was texting with her phone on vibrate (far from relaxing). My hour long facial ended 15 minutes early resulting in my facial only being 35 minutes rather than the hour I paid for. If you are looking for anything other than added stress, don't go here!! read more

I made a mani pedi appointment to use a Living Social coupon. Normally I go to Shellak in South Tampa (highly recommended) but this was a great deal and I was interested in their O2 pod, so it was a good way to check them out. The salon seemed pleasant, professional and clean. I'll call the nail tech Sasha but I'm not positive on this memory. She was friendly but gossiped unprofessionally about other clients and her previous employer. I accepted a glass of red wine, chose my polishes and settled into a nice massage chair. Sasha dropped things every 2 minutes. She did not trim my cuticles. She did not exfoliate except in the most cursory way. She did not rinse the extremely soapy water from my feet, she just rubbed the suds away with a dry towel. She smeared the polish all over my nails and cuticles, then brushed at it with alcohol to clean it up, squirting it all over my arm at one point. I was left with smears and bits, honestly it looks like a ten year old did it. Meanwhile, she did not wrap my finger nails to remove the gel polish because "we ran out of tinfoil and anyway I can do it really fast later". Doing it fast entailed scraping away at my nails with an emery board then asking me to submerge my fingers in a bowl of acetone for about two minutes, then scraping the polish off with a cuticle pusher. It feels and looks like the top layer of my nail came off too. I think I was in shock by now. I was not invited to wash my hands and the base coat went on with ground up nail and old polish along the edges and under my nails. She smeared the color on 7 of my fingers before I stopped her; I even saw some of my old color on the edges. Someone else (a very compassionate and professional woman) took over and expressed dismay at the state of my poor nails. More soaking and scraping and vigorous rubbing with an emery block/buffer and I was able to escape. The owner "Liann" obviously witnessed all of this but did not approach me or say anything until I called out to her to relate my concerns. She looked at my nails and said sorry and asked what I wanted. I said I certainly don't want anyone to try to do my nails now or ever, it's too late and not possible to fix them at this point. At this point I had been undergoing this incompetence for just over TWO hours and I just wanted to leave. Sasha had the nerve to say my nails were damaged and that is why I was unhappy. Yes, my nails are thin. How does that justify smearing polish all over my cuticle? I gave them my coupon but did not leave a tip. Even mediocre service deserves 20%, and I tip more when I'm really happy but I was leaving with my toes looking like a blind person did them and my fingers damaged and unpolished. I was embarrassed and traumatized by this experience. My nails are still sore the day after. I will never return and plan to file a complaint with Hillsborough County. I question whether "Sasha" is even licensed. I don't care about the money, it was a small amount, but I would rather stick a fork in my eye than return to Renu Ultra. read more

Renu Tampa - To be fair, this is not the final result. However, this sloppiness could not be undone. The final was not much different. - Hair Salons Near Me - Tampa, Florida

Absolutely the best my hair has EVER looked and felt! Nice salon with a come as you are feel. All the staff was nice but Kayla was outstanding! She heard what I wanted and made it 10x better! read more

Renu Tampa - After... Many thanks to Kayla - Hair Salons Near Me - Tampa, Florida

Went here for a mani-pedro, what a nice spa. It was quiet, tranquil, comfortable and pleasing. The woman who performed the services was so nice, professional and Good. She was easy to chat with, while she did her excellent work. The spa itself was clean, full of good energy and friendly staff. They have a program you can join and receive services cheaper when you come on a regular basis. A good idea and one I might take advantage of, if I become a regular. I was very pleased with everything about the spa and would not hesitate to return for other services or refer friends. What's a girl to do? I love the spa right by my house...decisions, decisions. read more

Very professional and inviting atmosphere. This was my first visit and had a great experience with my stylist Kyong. The business has apparently changed its name. Now it's called Renu Tampa. I've posted a picture of the new signage. read more

Renu Tampa - New business name: Renu Tampa - Hair Salons Near Me - Tampa, Florida

So far I really like this place. I only go for the 02 pods and massages. I have one of those monthly packages which is beneficial and a great value. Unlike others. I haven't had the glares and customer service issues. So hopefully my massage therapist stays. read more

I received a gift certificate from this place a few weeks ago. Being a guy I was like..um ok since facials and mani/pedis just aren't my thing. But it is near Westchase so I went with it. I am so glad I did receive the gift cert. I called and spoke to the spa director ( I think) who was very nice and she gave me a quick run down of the services they offer and invited me in for a quick tour. They do hair and stuff here too but I only went into the spa area. It was very nice, tranquil and inviting. After getting the tour I was torn between the IR Sauna (very cool) and something called a collagen 02 pod. This 02 pod looked like a space ship so I went with it. The machine was set up for me and I was offered some water (make sure you get some water because it gets hot in the machine) and I got in. The machine heats up with I guess IR light and steam and you can feel the sweat coming off you. It heats up to about 111F according to the display. I was in about 30-40 minutes and that was long enough. I was pouring sweat. I can't speak the the collagen repair properties that is listed as one of the benefits but I can tell you that I was VERY relaxed when I went back to the lounge area. VERY relaxed. The lady came back in and offered me a beer and a session in the massage chair. This thing isn't what you see in airports or malls. This massage chair really works you over. Totally relaxed...toxins out, decent chair massage and a Heineken. Not a bad afternoon. Going back next for the IR Sauna. I highly recommend Renu Spa. read more

Love this spa/salon! They offer everything needed to make you feel pampered and rejuvenated! Nathan offers exceptional service with great conversation with the newest styles & techniques. I wouldn't go anywhere else, my entire family goes here to see him. They're always very accomadating especially with there online booking and newest product line they have to offer. Friendly staff and comfortable atmosphere. Go see Nathan Warren! read more

Nice facility but needs better organization. I made my appmt days in advance for a massage and pedi. My massage ends and the nail tech is not ready - I'm told it will be another 20-30mins and offered to use the oxygen capsule? That was nice but when I got out the nail tech still wasn't ready. I left two hours after u arrived receiving one service. I was not offered an incentive to return, only a question asking if I wanted to reschedule my nail appmt. read more

Extremely rude and snobby staff. Their massages are overpriced and the massage therapist aren't very skilled. They don't listen to feedback from the client in regards to the amount of pressure being applied. I once had a Massge from a male staff member who applied way too much even after communicating with the masseuse repeatedly about the painful pressure he kept saying"that's what it need to feel like". I stopped the session early and left immediately! I woke up the next day feeling worse then I did when I has arrived to renu... The massage also left me with bruises all over my arms, shoulders, portions of my back and legs. The staff never apologized for my experience. I do not recommend this place to anyone, unless you like being treated like scum! read more

I was so nervous when I called because it was a big decision for me to get bangs. Also it was the day of going out to celebrate my birthday. When I came they sat me down and listened to me. The lady was honest and told me possibilities based on my hair type. I finally felt confident and because she was confident I was relaxed. I walked out of there w an amazing style and cut no frizz and she told me what to do to keep it full until night. She didn't try to push off products and she did a blowout on my hair. It was just an amazing experience and I am happy I took the chance and went. If you are looking for quality work definitely go here. The lady was not even scissor happy; i kept my length :). Thanks Alicia! Did I mention they have a full spa and a coffee machine? read more

Just had the best massage ever! Cindy was great. I went in stressed from a rough week at work and she was able to get me relaxed and feeling better. Wonderful place. Love it! read more

Clean and inviting salon with prompt and professional service. Liann is the owner and is a terrific stylist. Haven't yet tried the spa services but will be back read more

This place doesn't even deserve a star, however I had no choice. I really feel the need to speak for everyone of my friends and myself as to why we will never be returning there. I have been so irate with the way I was treated by the management/staff/owner here, that I will never be going there again, and all my friends feell the same way. Many of my close friends had many similar experiences with the constant turnover and spa staff, but only go to their stylist there with whom they have been using for years. Unfortunately, I was lured in by their annual membership package as a gift from my fiancé. I have used and loved the infrared sauna at another location before, and the mystic tan and 02 pod all being at the same location, I was so excited to get the membership. I came in to use one of my tans, and got a massage by a very tall Swedish fellow, and he gave me a deep muscle massage that literally left bruises on my legs arms and back. I called to talk to management and the Owner never called me back about the incident. Another time I was annoyed that I booked a mystic tan, and the manager kept telling me that I should use the 02 pod to get rid "toxins" from what he assumed and pointed out, that I had a long night, or hangover? So rude. I am a nurse and pull 10 hour shifts which was my "long night" and I just wanted a tan so I could go boating on my day off, not an upsell. After a few NO thank yous, the moron finally got the point and let me get my Mystic tan and be on my way. In the midst of walking out, I'm hearing him arguing with an apparent employee about some type of issue, where he degraded this poor lady and had her visibly upset, and at that point I lost all respect for his unprofessionalism. I hoped he would just not be there on my next visit, but It seemed like he lived there, every time I came in, there he was. We all called him Chatty Kathy, because that's all he did. Another time I came time for a relaxing day, I hoped, and I used the O2 pod, and get a facial. When I was getting in the pod, I noticed the removable plastic bed had some type of what looked like bronzer all over. I rubbed a towel over the area and realized it wasn't cleaned. I get dressed and go out to explain this to "Chatty Cathy" and he was basically accusing me of leaving the slime! I hadn't even gotten into the pod! He was so unprofessional, and rude, with what seems to be a rush of estrogen. It was so frustrating. I was polite, and just allowed him to "sanitize" the pod. The girl who gave me the facial was very nice, and gave me a wonderful relaxing facial. She apologized for the manager and said there was so much "turnover" with the spa staff mostly because of this Chatty Kathy manager who apparently was so far up the owners toosh, that she didn't see or care what was going on on the spa side. What a shame, that was very apparent at that point. Again, she never called me regarding his behavior. My last time there, I was in desperate need for a mani-pedi, used the mystic, and a very tall woman Vanessa I think, did my nails. It wouldn't have been so bad, but she didn't take her time and focus on doing her job, but continued to talk about her relationship problems, and herself, and it was extremely annoying. This woman kept talking and joking with people when she saw I didn't want to talk, as if I cared to hear all of this. It wasn't relaxing, and I could have done a better job painting my own nails. She then asked if I wanted a facial! I politely said no, and she says loudly as I'm leaving, to invite my friends in for a facial. Oh my lord, I was appalled. On the Inside it really seems nice, and apparently there was a lot of money put into the spa. But, as to my complaints, they were never answered or addressed, and from all I saw, heard and experienced there, there is no doubt that the owner Liann is not a good business owner. There were always new people, it was so frustrating. Even my favorite Esthetician was no longer there. They will never be rid of that rude man we all call Chatty Cathy. I will never invest another cent now that my annual membership is over! Be warned people! read more

I had an amazing massage with a Victoria. I was very sore from moving my son to college and Victoria knew how to address my aches and pains without hurting me. I was thrilled the organic massage lotion that was used didn't irritate my skin. Victoria was very personable and pleasant. I will return and request Victoria again! I didn't have time to try the Collagen hydrating O2 Pod which helps in removing fine lines and wrinkles and oxygenates the skin. Next visit I will try this treatment. Thank you Victoria. I feel great! read more

Fantastic place! Had a massage and did the o2 pod. Staff are friendly and professional, place is very clean, and they offer some really cool services that I haven't seen at other spas before. Danielle was my massage therapist and I highly recommend her! Will be going back for sure. read more

Been getting my hair cut and colored since I moved to FL. Lianne is the owner and she is amazing. She knows how to tame my wild, long, crazy thick hair and leaves it beautifully styled each visit. I've been coloring my hair for as long as I can remember. Lianne has given been red hair, black hair (natural color), and now the latest balayage with caramel dimension. Salon is very cute, staff is always friendly. She also has a spa next door! Definitely recommend! read more

My boyfriend and I have been going to Renu for almost 2 years and we couldn't be happier with the service, the staff and the value. The entire team works together well and they always make sure we are taken care of. Renu Spa caters very well to men as well as women with their private pedicure area and amazing massage chairs, especially the fancy one in the relaxation room (which my boyfriend loves!!) I feel like family when I'm at Renu and my boyfriend and I will continue to be members and faithful clients of the spa for a long time to come!! read more

Kathy is amazing! I am always happy with my cut and color. The salon staff is friendly and the location is very convenient.

What an experience! Donna the esthetician was amazing! Her passion and knowledge was superb. She was kind, and very gentle. She was professional and knew what to do with my facial. I got the Renu Customized Facial and added the microdermabrasion. My face looked and felt so renewed and soft afterwards. The place was clean and had a comfortable massage chair while you wait for your appointment. read more

If you are in need of an amazing massage, schedule one with Victoria!! And shout out to Veronica at the front desk who is always on point!!

Quiet spa, clean and relaxing. Good prices and professional staff. Donna is great and will be going back!

I had a facial with Anna Marie and my cousin had a massage with Terri on Black Friday. Anna Marie was very knowledgeable and did a great job. When I told her that I have a tendency to redness if products used are not gentle ... not only did she use those perfect for me ... she also used the high frequency (or I think that's what it was) to ensure no redness. My skin felt and looked great. Mary enjoyed her massage with Terri. The only slight glitch was waiting for a seemingly long time after she came back to the lobby to pay for the service. I think since our appts were booked together, Terri might have assumed I had already paid for it since I came out first. But a man finally came out to assist and we were on our way! read more

Alicia was terrific helping me figure out what my hair would do. Wound up with a beautiful cut that does not require a lot of work styling! I WILL be back! Thanks Alicia! read more

Okay, so I never write reviews! I don't usually have the time to do so, however, for the first time I have found a place that I feel actually deserves praise! I have been a client at Renu for a year now and every time has been a great experience! Elba does my hair and she is absolutely fantastic! I love our conversation and the free wine is a bonus! Last time I was there it started pouring down rain! The assistant Manager actually walked me out to my car with an umbrella so my hair wouldn't get ruined! Now that is customer service! On top of that they have a really cool spa side that I use frequently because of my membership. Its an awesome deal and I am so happy with my experience thus far! I have never seen a place like this anywhere I have lived and I would recommend it to anyone!! read more

I am very appreciative of the owner, Liann who took time to provide excellent customer service and gave me the color and style I was hoping for! Thank you! read more

Renu Tampa - Excellent customer service from Liann, owner of Renu. Thank you, this is the color and style I was hoping for! - Hair Salons Near Me - Tampa, Florida

This is the most horrible place you can go to.When i went to the horrible place i walk in and they told me i have to wait because the the worker was busy with another client so i waited 45 min then i go to do my mani/pedi they said i had to make another appointment because the worker took to long to do the other clients job that very messed up i wouldn't recommend this place for nobody had an awful experience they now have lost an client the only good thing is that they serve you wine and have massage chairs please don't go there. read more

The customer service at this location is the worst I've ever experienced. I was so excited to be a member until I actually had to use their services. The staff lacks professionalism and treats you like they run a self service establishment. 30 minutes after I arrived for my appointment I asked if they had forgot about me and the director literally replied "I think we did forget about you". He did offer me an awesome free product but the following appointment they couldn't offer me the service I made an appointment for... again. Cancelled my membership and after 4 days I'm still waiting for the refund I was promised. NEVER AGAIN! Which sucks because their membership packages are so promising. read more

Victoria was very knowledgeable on the issues I was having. My massage gave me a lot of relief! Love that I don't have to worry about chemicals or toxins in the products she used. read more

I am very picky about where I get my nails done, so of course I did my research before purchasing a livingsocial deal for this place. This place got good reviews online, so I decided to purchase the signature mani/pedi combo for $29. Considering this is usually $75, I thought I was getting a great deal. However, this was possibly the worst spa experience I've ever had. I drove 25 minutes from south Tampa & my mani/pedi was THREE hours long...how is that even possible??? The lady didn't trim my cuticles, there was NO hand/foot massage & overall the polish was put on sloppy and didn't last longer than 2 days. The lady who did my nails kept dropping EVERYTHING, not even kidding. She dropped almost each one of her tools on the floor after using them & even dropped a nail polish bottle in the tub of water and another open bottle all over the floor. She didn't even sterilize anything afterward. I had to pay an additional $10 (excessive) on top of the $29 for the livingsocial for the lady to do a "design" on TWO of my nails that she had to redo 3x because it looked awful. Even on her last try it looked like it was done by my 5 year old niece, but I was so fed up and antsy that I said it looked fine just so I could get out of there. On top of that I always feel bad not tipping, so I gave a $10 tip, which now I feel bad for myself for giving... So overall I still paid 50 bucks for this crappy mani/pedi & a waste of my time. I would much rather go to the asian nail salon that is 5 minutes from my house and pay $35 for them to do a way better job than this place. Obviously, I will not be going back here & do not recommend this place. read more

I love Renu's hair studio! I wanted to do something new and different while still fully admitting my age. Liann Thompson and I looked at pictures of "peek-a-boo" coloring to find the style i liked. Then we talked color....The colors I thought I wanted would have been a wrong mix for my skin color. We opted to stay away from reds and purples. I now have fabulous blue highlights peeking out from under my hair. I can make them as obvious or as discreet as I want. She adjusted my style and darkened the rest of my hair just a bit...and I LOVE it!!!!! I have gotten great compliments all week. And guess what? I do look at bit younger, too! Thanks, Liann! read more

Horrible service! I had to go back three times to fix my hair after they messed it up. Not only did they stylist suck but i payed almost $350 just to turn my hair back they way i walked in with it the first time. read more

This place is great for men's cuts! Staff is friendly and professional. It's also the only place I'll visit for a haircut in the Tampa area. Very relaxed atmosphere. Really surprised by any negative reviews. I recommend you experience for yourselves. I highly recommend! read more

I made an appointment to get an all over, solid color lightening with olaplex done. I had long, thick hair on the darker blonde side with golden blonde ends. I had spoken to a friend of mine who does hair out in LA and he said with Olaplex, it should be no problem. First off, I waited about 30 minutes after my appointment time to even get a chair and another 30 minutes for the stylist to begin. I showed her several examples of what I was going for and she told me it would be a process. Understood. I told her lets go as light as we could and next time I can get to my goal color. She then just grabbed a handful of my hair and chopped off a good 3 inches because it was "just too much." My expectations were an all over bleaching with a toner and an Olaplex treatment plus a haircut to trim off the damage. Before I know it, shes doing an full highlight. About halfway up my head she pauses and says "lets go over everything cause were getting expensive here..." She then listed the highlights as $120, then an all over color for $70, the olaplex for $30 and a haircut for $50. Well... too late to go back now isnt it? Long story short... She left the olaplex on my hair for about 5 minutes (which I later read it should be on a minimum of 10 mins, or as long as possible for dry, damaged hair like mine) and I went home with an uneven haircut minus about 5 inches of length, highlights, and a horrible red tone on the non-highlighted portion and $300 outta my pocket. I went home in tears. I contacted them the next day to see if they would remedy the situation... almost 3 weeks later and I never heard back. IMO, the fact that my haircut was uneven and the olaplex was no where near as long as it should have been and I didnt even ask for highlights and all over color... I should be entitled to a refund. The ONLY reason they get 2 stars outta me is because the stylist, although she clearly didnt listen to what I wanted and didnt do the best job, was very nice as were the others in the salon. Thats about the only nice thing I can say at this point. read more

Liann is great. She even gives me hair care tips that no one has ever told me before. My whole family gets our hair done by her and she always does a fantastic job! read more

I have been going to Liann at Renu to get my hair done for a few years now! I can't say enough great things about Liann and her staff! I have very thick and long hair and Liann always takes her time and listens to what I want! She is also not afraid to take risks with my color! Every time I get my hair done, people ask where I go and I don't hesitate in referring them to Renu! Try it! You will not be disappointed! read more

A friend and I co-hosted a shower. Renu was absolutely the best place to do it at. They were lovely and accommodating. They made sure the mom-to be was relaxed and I'm pretty sure she said it was the best massage she had ever had (by Michelle). We will all definitely be back!! Thank you all for being so great! read more

Best hair salon I have been to in Tampa! Nate is fantastic! He takes his time and listens. I always feel like I'm with friends.

Elba was awesome! She gives the best pedicure massages and my feet look bomb! She also made my hair feel renewed.