This is a very clean location and items are well distributed though out the store. Customer service…read moreis lacking though. My family and I had to use their restroom, however the doors were locked and required a code. I get it, but when we were REFUSED access to them AS paying customers we walked out and went elsewhere. Honestly it was a good thing because while the variety of party items is great, it is way OVERPRICED. Won't shop here unless absolutely necessary.

Went to get supplies for a baby shower. I can not wear a mask due to medical issues (yes, I tried…read morewearing them. It did Not go well.) Upon walking in, the young girl at the check out counter asked if I had a mask, to which I replied no I can not wear one. She rolled her eyes at me. Then the manager came out from another door, saw me, and comes walking over, asking if I have a mask. Again, I replied no I can not wear one. She then says.... "Well........ok???? Can I help you find things faster so you don't get infected?". Using a very sarcastic tone! I told her no. She then rolled her eyes at me and stormed off. It was extremely rude to have people roll their eyes and be treated like that. They don't know me or my medical condition. This is literally the only place I have had issues with anyone being rude.

Belle attended my daughter's birthday this weekend and all of my guests loved her and her maiden in…read morewaiting. They both stayed in character the entire time and kept the kids in awe for an hour. (Which gave the parents a nice little break but we couldn't help but enjoy the songs and story-telling too). They sang, danced, read a few stories, played a few games (with prizes for all of the kiddos) and they have the Birthday girl a beautiful tiara while she took a Princess Oath (extra kudos for including always obeying parents and being kind to all people). The booking & payment process was easy too. Great job, girls! Can't wait to use your company again!

We hired Mickey and Minnie Mouse for my daughter's 4th birthday. They showed up on time and were…read moreabsolutely fabulous! They brought a "translator" who organized the games and story time (as Mickey and Minnie can't talk through the mascot uniform). We also hired the glitter tattoo artist and she was great with the kids and patient. We will definitely use this company in the future for any character themed parties!

This is such a professional set up! You definitely get your money's worth!! The "princess" who…read moreshowed up was so professional and plays the part perfectly. Our girl was enchanted! The costumes look great, like they came off a movie set. One thing I really appreciated was having a one on one consultation prior to the event. No one else offered this but it was so important to meet and have a game plan prior to our event. Anyway, I can't say enough positive things about this group. Don't hesitate to hire them. You won't be sorry :)

From the owner: Premier Princess is the premier interactive character experience for children's parties, grand…read moreopenings, special events, and festivals!

Store is really empty and staff doesn't care. I asked for a pack of balloons to be filled with…read morehelium and when I got home, I realized that she only filled half and didn't bother about the others. Worse even, she filled them to be very tiny, so when we stick to them their extra paperwork parts (they were meant to be dinosaurs so bad head/legs/tail), the balloons crashed to the floor because they were not full enough, so couldn't float. Very pathetic service and a disappointed little boy. Don't go there, they don't care.

My first time to this store was October 31st to get some last minute Dracula teeth, since my…read moredaughter lost hers. Nice store and lots of merchandise. Unfortunately these teeth broke when she put them in. I went back to the store for a refund only to find out that the last day for refunds on Halloween items was October 27th. However, since we were not told that we would not be able to get a refund on any Halloween stuff we purchased on the 31st, the lady did give me a refund. I would have given five stars, but I don't think their refund policy should be blanketed for Halloween stuff.

We came to Colorado Springs for a quick family trip and wanted to do something special for our 4…read moreyear old. I reached out about booking the Snow Queen because it's her absolute favorite character. Celeste made the booking easy and worked with me since we were coming in from out of town. Her prices and packages had a good variety and were incredible for what you get. I was a little nervous because it seemed too good to be true. However, I was BLOWN AWAY when the Snow Queen and Anna showed up! They looked and sounded exactly like their characters and they never broke character the entire time they were here.The fact that they even sounded like them when they sang was so great! It will definitely be a memory our daughter will never forget and I am so grateful. I would definitely recommend Celestial Princess Parties!

From the owner: At Celestial Princess Parties, we bring the highest quality of character entertainment to your…read morechild's party! Celestial Princess Parties was made with love, care, and pixie dust. We specialize in making your child's party into a magical wonderland. With the help of our wonderful performers we ensure that your party will be one that will be talked about for years. Every costume is precisely handcrafted to authenticity. Each costume is carefully cleaned and stored so that when you book a princess it is as if she jumped right out of the fairy tale and into your party. All wigs are beautifully styled and neatly combed to resemble the princess's gorgeous locks. Our performers are the best of the best. We hire only the most qualified actors/actresses to guarantee that you are getting the best top quality performances. Not only do they have excellent experience and love for children but have been thoroughly background checked and have trained numerous hours in singing, acting, and performance. ​Only at Celestial Princess Parties, will you receive memories that will last a lifetime...