You would think by the looks of it they would have all the new releases, but when I went in, it was…read morethe complete opposite. It felt like Modell's even the clothes they had none of the good stuff. I guess they think people up here don't know much about fashion so they could just sell us anything That's going to hurt them eventually.

Best Nike shop I have ever visited. I was an avid shopper at Nike Town on 57th and loved their…read moreselections. Times changed. I would visit various Nike spots in the 5 boros but never really had an outstanding experience. This Nike is on point with customer service and expertise. "Naveer" was especially helpful both times I stopped by. If you drive, I definitely recommend a trip up to Westchester. While I tend to do most of my shopping on the Upper West Side, taking a trip further north is definitely worth the ride.

The worst shopping experience I've ever had. The shoe staff was incredibly rude. They avoided eye…read morecontact and looked the other way when I walked up for help (this one young man in particular was truly awful). There were 7 employees standing around with 2 shoppers looking for shoes. The one employee who finally attended to us after the rudest eye contact and body language took forever to help us. All the employees were rude, dismissive and I can say confidently I will never go shoe shopping or do ANY shopping at DICKS white plains again. So rude and frankly, useless.

Stopped by just to get Hand Warmers. Took care of my parking because I was in the garage less than…read morean hour. I was there only 10 minutes.Great service for a quick in and out .

As we have all become acclimated to shopping online , we have forgotten how walking into a retail…read morestore experience to shop can be.Today I felt a need to break from that routine.So , I went over to the New Balance store in Tarrytown. I had a specific model sneaker in mind . The minute I walked in a young man ( Jacob) instantly stepped forward to greet me ! Zero wait time ! Jacob was outgoing, polite and professional. He actually took the time to measure my feet to insure proper fit! He unpacked the sneakers , opened them and presented them so I could easily try them on . A pleasant exchange start to finish ! If you are sneaker shopping , I suggest you go there and ask for Jacob.

I understand if the store is busy. I understand if staff is helping customers. What I don't…read moreunderstand is when the store has 1 customer being helped and I walk in and the 2nd sales associate who is doing nothing but fiddling with the computer doesn't - look up, greet me, offer to help me. Then I walk over, with the sneaker that i'd like to purchase in hand, ask if he can help me - and he says not yet! So since no one cared to make a sale I walked out of the store. As a runner, I buy 2, 3, 4 pairs af sneakers at a time. Some manager or store owner who actually cares about customers and work ethic, needs to train their staff.

Wanted to get back into running so came here. I've been coming here for over 10 years before all…read morethe ownership changes. Walked in and waited a bit for assistance. Once I was assisted, it was very thorough. Used the machines to test for which shoes would be the best fit for me. Narrowed it down to three. Allowed me to test them around the store. Added insoles. Even got a pair of socks. Overall I left confident with my purchases. It's been over 2 months now and I'm loving my sneakers. They were a perfect match especially with my prior injury.

Tried to enter the store at 5:30pm on a Sunday, pulled the doors to find they were locked. The…read moresigns on the door say they close at 6pm on Sunday. The employee in the store looked right in my eyes and did not open the door. You should really update your times online and on the door if you make a practice of closing early.

I can't believe I never reviewed this place- it's the only place I buy my running sneakers!…read moreThe staff is knowledgeable and helpful and the prices are what you'd expect to pay for running gear. Sometimes we just need a personal touch and for some reason nobody gets my feet and ankles like these guys! I always walk out with exactly what I need.

It was the first time that I visited the Westchester Road Runner store in White Plains. I came…read morebecause my UPS package was left here. Very convenient btw. Unfortunately after a week my package hot sent back. Is a small place so they cant hold packages longer than that. Good to know. I did brouse the store and They have a variety of shoes and sport accessories. If you're a runner, definately check this place out.

Ever time I go I always leave with very good quality.They also have really good customer service…read moreplus a good selections of cleat.Been a loyal customer for the longest time

HORRIBLE CUSTOMER SERVICE. I was looking at their rack of cleats...when I asked her for a size 12…read moreto try on she replied "are you going to buy them or are you just going to try them on and leave?" I was very offended because until today I was a returning customer and gave them a good amount of business in the past. All they care about is making money. Their jerseys and cleats are overpriced, too. Definitely not worth anyone's time or money. They do not value or respect their customers at all and the place looks like a thrift shop anyways.

Nothing comparable in Westchester and lower Connecticut for quality and expertise…read more Have gone to them since the '60s and never been disappointed.

Recently visited this store when in the area for business and was very impressed with the selection…read moreof merchandise. Staff was very friendly and helpful as I had a few questions which were answered. Will definitely be returning next time I am in town.

I rang the Store and Madison answered and from the moment she said hello I knew I was going to get…read moreamazing customer service. I really enjoyed my shopping experience here, including the young woman who checked me out. I'm sorry I didn't get her name. But the customer service was impeccable. The selections were great for both men and women now value is going to depend on what you're buying. I would say it would be great if the l discounts would apply to everything that that's in the store. Otherwise a really terrific experience today.

The world cup match Argentina vs. Cabo Verde was shown in the store. There was only 10 minutes left…read morein the match and your staff shut down the TV because the store was closing at 8:00. I think you could have been more gracious and let it go a few more minutes.