I dealt with Benjamin Watts on replacing a wooden privacy fence at my daughter's house…read more He showed up and answered all my questions and told me exactly what they would do. I signed the contract on Friday and they showed up the following Thursday at 8:30am to begin the work. By 10am on Friday the fence was finished and everything hauled away. Their price was more than reasonable. I HIGHLY recommend their work. My daughter is very satisfied with her beautiful new fence.

Fantastic experience with Good Neighbors…read more Ben was friendly, pleasant, knowledgeable, communicative, flexible, professional. All the things you want in your contractor basically. Oh and I almost forgot -- his quote was lower than the competition. It was a no-brainer. His guys did a great job repairing my fence. At some point, there was a small miscommunication -- Ben had his team fix the issue as soon as it was brought to his attention. No negativity or bad blood -- just professional commitment to customer satisfaction. Couldn't recommend this company more.

Oscar built a large deck in our backyard and did a great job. The process was quick and we got…read moreexactly what we wanted. I felt the price was fair. Communication was terrific. This was our first time working with a contractor and it was a great experience. Highly recommend.

Oscar was very responsive, and responded to my request for a quote fairly quickly, and answered…read morenumerous questions I had. Although I didn't have him build our deck, I certainly appreciated his taking the time to answer the numerous questions I had.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

Thanks so much Hank for listening. I love it. I'll add the TV and WOW what a hangout spot…read more Everybody will want to come by. Appreciate you, and Jose and the guys really "killed" it!! Amazing. Highly recommend this company.

Hank and his team were a pleasure to work with! He was able to provide a quote quickly, and the…read moreprice was reasonable given the high quality workmanship and materials they use. (We got 4 quotes) Communication was clear and very prompt, and his team of installers were obviously highly skilled and also great to work with. We had some difficult angles and narrow spaces that they managed incredibly well. We are super happy with the end result, and glad we chose them. Highly recommend!

We had our pergola installed by Austin Pergola Company and they did an outstanding job…read more They worked with us to make sure it is absolutely evetything we want before they put it up. It took me a while to decide on the color as I wanted it to be in very particular hues of grey and they found a perfect match. The quality of their work and customer service is on the highest level. Everyone is polite, professional, knowledgeable, and very nice to deal with. They take real pride in everything they do making sure all is perfect. I cannot find enough words to describe how happy we are. Thank you for your hard work and your talent. If we decide to build another one we are definitely coming back! And recommending you to everyone we know!

This review is warning to what can potentially happen if you take contractors at their word…read more I reached out Austin Pergola Company in order to see if a carport would be feasible in my neighborhood. There are many carports in my neighborhood that were similar to what I envisioned on the side of my lot. They told me to send them a survey of my home and we would discuss over the phone if it was possible. This should have been the first RED FLAG. In all my questions that involved permitting Lauren would always make sure the discussion was over the phone. On our phone call I was assured that they could install the carport with no issue. They said I could get a permit, but was not required based on the size of the carport. In reality the City of Austin requires ANY structure attached to your house to be permitted! The size is irrelevant! My other concern was that the carport would get too close to the neighboring property. Aaron said based off the survey and on-site visit they did, this would not be an issue. They said they would build a carport with no overhang and they could use my existing driveway in order to avoid going onto the neighboring property. What instead happened is the carport was built with an overhang that went onto my neighbor's property by 4-6 inches. When my neighbor went to sell their home this caused issues for them and they reported the overhang to the city. When I tried to get the carport permitted I was surprised to find that it was basically un-permittable. There are NO exceptions to the 5 foot side setback in Austin! This was contrary to what Austin Pergola told me over the phone. They had told me everything would be done up to code and I could get it permitted if I wanted. I assumed that Austin Pergola Company would know the rules around permitting pergolas/carports within the City of Austin. This company really shouldn't be advising people about permitting and surveys if they have no idea what they are talking about. In all likelihood they do know the rules, they are banking on the fact that most of the time any issues pop up after they have already been paid. In Texas, contractors are not required to have a general contracting license. This means if you are working with unlicensed contractors (such as Austin Pergola Company), they are held to no standard (unlike electricians/plumbers). You as the homeowner are essentially the general contractor at that point. So you have to keep them in line. You have to know all the rules about permitting. You will have to make sure they construct your project on your property. I assumed when you are spending over 10k on a project they take care of you, but that simply isn't the case. If the project you are considering is at all attached to your home or anywhere close to 5 feet from the border of your property I would highly recommend using a different company. Try to find a contractor that will obtain the necessary permits. If a company is unwilling to obtain permits for their own work, it should be a red flag that the work they are doing may be difficult/impossible to permit. At the very least make sure you get everything discussed in writing. Any discussion over the phone and not in the contract is basically irrelevant. Do not take their word about anything related to permitting or surveys. No matter what they tell you issues do come up. I was able to use the carport for only 3 months before I had to take it down and I am now out over $10,000 on this project. References: https://www.austintexas.gov/page/work-exempt-building-permits https://www.austintexas.gov/page/how-select-contractor * Additions or alterations to your home contrary to city code may affect title transfers or insurance requirements should you ever decide to sell your home. Therefore, be cautious of contractors who that state no permits or inspections are required. * All contractors are required to obtain permits for their work, thus be wary of a contractor who asks you to obtain a permit on their behalf. The party that obtains the permit is ultimately held responsible for work that does not meet city code.

I had HighlifeATX install a shade sale this past summer, and just had cafe lights installed today…read more I'm so happy with both results! The sail significantly cools my back deck when it's sunny, and the lights perfectly illuminate the space. Their staff--from admin, to sales, to technicians--are responsive, friendly, and efficient. When they came to put up the cafe lights this morning, I asked last minute if they could install an eye hook for my laundry line to my shade post and they cheerfully agreed to do it free of charge. The hook and loop hardware are much nicer than I'd imagined, and it was clear they'd done it thoughtfully.

We had a sail shade installed over our driveway last year. Not only did they do a great job…read moreoriginally and in coming back to tighten in, they helped us out when one of the original fittings came loose (which wasn't their fault). We had our roof redone and roofers uninstalled some mounts and then reinstalled incorrectly. Highlife atx proomptly came out and repaired it for us. Great company.

Sheds and more built two spaces for me, a gym and an outside storage room. Both were done…read moreperfectly. I appreciated the speed and attention to detail. I highly recommend.

They responded quickly to my inquiry, hired good contractors who all did excellent work, and…read morefinished the project in a timely fashion. What surprised me most is I was able to customize many aspects of the build, as opposed to it being predetermined design and construction. I definitely plan to go to them for the next project.

We needed a new fence to replace our old chain link fence. We ended up getting 4 or 5 quotes from…read moredifferent companies. A few didn't even bother sending a quote, but out of those that did Discount Fence was competitive pricing wise. Quote process After doing measurements, Melissa & I walked through what they offered, & quickly came up with a plan for our yard. Once we were done she had a quote to me before she left my driveway, then later followed up to check if I had any questions. Installation Absolutely lightning quick. Melissa & her crew showed up early to get started, I went to drop off my kids at school & they already had my old fence down before I got back (8am). It took them until about 11-11:30 & they were done installing our fence. I was shocked at how quick they worked & the fence looks great. Afterwards Melissa was back to do the inspection & make sure everything was looking good. Long story shorter is that Discount Fence knocked it out of the park at every stage, & what really pushed them over the edge was that they offered a warranty above & beyond anyone else. Last thing I'll say is that Melissa was super nice & great to talk to, if you're looking for a new fence I would recommend putting Discount Fence at the top of your list.

I must say I am very disappointed in the quote from discount fence . Approx 32 ft…read more Including a gate ( 3 ). 8 ft cedar sections no post required . Was quoted $1, 600 absolutely Insane !!! Almost 2 x cost of other quote.