I love this place. I have a hobby farm and always keep some rough lumber around for various…read moreprojects, so I go once a year to Goss to replenish. (I am adding to my sheep building, so I'll be going soon, which is why I thought to write a review.) Their lumber is first-rate and fairly priced, and they are terrific people. We should all support local businesses when we can.

The customer service was good, the quality of wood purchased was superior to what you would get at…read morethe big box stores and the delivery charge was reasonable.

Poor customer service! They did not honor the quote the gave me over the phone and called me a…read moreliar once I got to the store.

OK first off, this place is not Lowe's or Home Depot. So don't expect the friendly customer service…read morethat you useally get at those big box stores. I have been here 4 or 5 times in the past 20 years. Sometimes they have hard to find items and sometimes the have a better price on some things. So if you can't find some old out of date part for your project, they may have it. Other than that , there is nothing special about this place at all. The people that work there are not friendly at all and they act like you are bothering them with your petty little questions. All I can say is don't go here if you don't have to.

These are the nicest people to deal with. Very professional and willing to help. The products are…read moretop notch.

I do not write negative comments often, but this was required…read more We had three tasks done for us by Premiere. We had carpet installed in our bedrooms. We had a fake wood floor installed in our living room and hallways. We also had vinyl floor tiles installed which required grout. The carpet was high quality and there was a great deal of options. It was installed without problem. For the vinyl flooring the product was also great. However, there were problems with the install. Initially, upon letting Premiere know the problems, they were able to get the crew back to finish and fix the job. On their second trip they did install a different piece of molding that did not match the rest of the molding. At this point I was really tired of dealing with the company and voicing my complaints. So I let it go. Then, several months later, there were growing, noticeable gaps Between the boards that made up the flooring. Some were large enough to allow me to place a coin in the gap. On three occasions I went to Premiere to voice concern and twice sent pictures of the gaps with coins inserted. No action occurred. Concerning the tile that was placed in the bathroom, laundry room, dining room and kitchen, once again--great product, great sales staff, price and selection. But bad install and after sales service. My wife had told me on two occasions that it looked like the grout was coming loose. I disagreed. Then several months later there were some noticeable gaps where grout had come out. The floors were never professionally cleaned or had any harsh chemicals applied. The floor was cleaned mostly with either Swiffer wet wipes or mopped with warm water that had a capful of Clorox in it. We hired Stanley Steamer to clean the tiles. When they arrived, they refused to do the job citing their worry about financial liability. They claimed that the grout did look weak, like it was not installed correctly, that the gaps were noticeable and that they felt their process would cause more of the grout to come up. They advised us to get the grout looked at and redone if needed. They felt it should not look like it did after 5 months following install. I sent pictures and text to premiere explaining this problem but did not get a reply. The bottom line is that Premiere has a wide selection of great products, competitively priced, with a pleasant sales staff. But that does not matter if the great product may or may not be installed well and there's problems with getting problems fixed afterwards.

From the owner: We have an amazing showroom (over 10,000 sq. ft) Displaying…read moreKitchens, Windows, Doors, Lighting, Plumbing, Flooring, and accessories. We have Sales Consultants that are most knowledgeable in their fields. They walk you through selections when buying a new home or offer suggestions on updating your existing home.

I love our new Provia door and Shane and Kolton were very professional and cared about how things…read morewent together correctly. I will recommend this company and these two installers 100%. Thank you gentlemen, a job well done. Judy and Dave Green Lebanon, OH

Fast, low prices, VERY good customer service. I don't know how to describe a glass store, but I…read morealmost wish I had more issues to bring to them because they handled everything so well!