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    Beavercreek, OH

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    Premiere Home Center

    3.0 (1 review)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    Cincinnati Kitchens

    Cincinnati Kitchens

    3.8
    (6 reviews)

    My Mr. and I were looking for a company to add just a backsplash in our kitchen. Called around and…read moreno one was interested in doing the job or they were too high. Most only do fully renovated kitchens. We scored tickets to the Cincinnati home remodeling expo in Sharonville. We spotted Cincinnati Kitchens and a someone was able to help us right away. Darin was our representative. He was very friendly and to the point/honest. The same week he was at our home giving us an estimate. The following week, we were at the office to pick out our tile. He was able and pick out the perfect tile for our kitchen. We picked the color dove grey of the Cento per Cento Series. Italian tile that needed to be special ordered. It took a little over a month but worth the wait. Darin was great with communication and following up with us. When the tiles came in, we scheduled and it took two days to complete. It was worth the wait! I'm in love with the backsplash. It glossy tiles pops! I would definitely use them again if I needed anything done in the kitchen. Reasonably priced.

    My lady and I were looking for a company to do a backsplash for our kitchen. Luckily, we found this…read moreone while at a Cincinnati Home Remodeling Expo. We're definitely glad we found them because they did an amazing job and were well worth the price. Other companies would only remodel the entire kitchen, but we didn't want that much work, just a backsplash, and Cincinnati Kitchens was the only one willing to do just that. Darin, the representative we worked with, was super helpful and friendly. Within a week of meeting him at the expo, we met at the company's location to pick out our tile and grout. They had an absolute plethora of options to choose from. After much perusing, we chose dove grey tile and grout, which even Darin said would look great with the colors in our kitchen. It took a couple months to acquire the tile, since it was being imported from Italy, but Darin made sure we knew before we committed to it, and kept us informed every step of the way. He only asked for 50% of the job cost up front, the other 50% after the job was done, and the total cost was $3,000. The guy who came to install it was definitely skilled at what he does. It took two days to complete; one day to put up the tile, and one day to do the grout, and the finished job looked nothing short of perfect. It was everything we hoped for and more. Cincinnati Kitchens was definitely a great find for my lady and I. We were completely satisfied with the entire experience, from beginning to end, so we adamantly recommend them for their work.

    ImproveIt Home Remodeling

    ImproveIt Home Remodeling

    1.6
    (7 reviews)

    Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

    I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

    Premiere Home Center - buildingsupplies - Updated July 2026

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