Unreliable is the best way to describe this company. Called and scheduled pressure washing of roof, lanai, driveway and sidewalks in August 2024, and they called me 1 hour before scheduled arrival to cancel because of a "dark cloud" that owner said that he saw in the area. It was sunny at my home all day. No "dark cloud" or rain. Owner said that the soonest that he could reschedule to do work was 2 to 3 weeks later (when I would be out of town), and Rescreen Right would not make any accommodation despite the fact that they cancelled on me at the last minute. Each time that they cancelled, we were placed "at the back of the line" of appointments having to wait another month for a new appointment. Tried again in October to schedule work, he cancelled again, although that time it was because he was busy with hurricane preparations, which was more understandable. After the hurricane, they didn't respond to several phone and email messages from me and my neighbor (a customer of Rescreen Right) asking to be placed on a schedule to replace 4 screens blown out after hurricane. No responses to emails or voicemails whatsoever. My neighbor (a previous Rescreen customer) and I gave up after 2 weeks of no responses to our messages and ended up hiring another contractor to replace our screens. Initially quoted $1250 for roof, lanai, driveway and sidewalk cleanings in August and October 2024 (appointments that they cancelled), and when I contacted them in April 2025 for one try to get them to do work previously cancelled, they quoted $1,850 for the same work that they previously quoted me $1,250, and they blamed inflation! I received 3 quotes last week ranging $900 to $1300 for the same work or greater work which each of the three contractors promised would be completed within 5 days. Rescreen quoted $1850 for work to be completed in 30 days, with no guarantee that they will actually show up in 30 days on the date scheduled. This company is not reliable or professional. I left these same remarks for the owners, Marlen and Jose, to hopefully improve the way that they operate. They seem to be good people (a married couple doing the best that they can), and the only reason why I didn't give up and call someone sooner was because my neighbor used them previously and endorsed them. However, after 9 months of trying to get them to do work for me, and then a 50% price increase from the previous quote, I decided to move on. read more