Great service, from a warm and welcoming team of people. I brought my 2009 maserati QP in to Sy ( this is the owner of this place) on a recommendation and I could not have been more please. I had been messed around and over priced by various mechanics in the LA region over a rear door lock that had stopped working ( common fault). Sy had his lead mechanic carry out this repair in under and hour and for a price that was less that half of what others quoted. Definitely a place that has the know how of exotic vehicles and the skill set to carry out repairs. HIGHLY Recommended !!! read more

Reseda Saticoy Auto Body - Body Shops Near Me - Reseda, California

BAD SERVICE. WiLL SCAM YOU. I got on a accident. Decided to go to this Shop. BAD IDEA. They told they could work out a deal for me w/c they could ask more from the insurance company and give me a good price. But little do i know that was just a lure to get you in. BAD SERVICE !! I ended up paying more than what was agreed and gave me a long confusing explanation. When i got my car back the work was ok.not GREAT!! And the whole electrical system was messed up so i had to give it back to them to wait another 2 days to get my car back. I would never recommend this shop. regretted it. an they would try to rip you off to . so BEWARE! read more

Great job, friendly staff, John was professional yet very easy to work with. I appreciate all the help guys, thanks again.

My car was hit in a parking lot and needed a new rear tail light and minor bumper paint repairs. I stumbled upon Reseda Saticoy Auto Body and Paint driving by. Got impressed by the neat curb appeal and then the guy in charge Sy gave me a great first impression. He helped me with many tips on filing the claim with the insurance and car rental. He has been doing body repair for so long I had no problem understanding all the technicalities involved. Once the work was approved by the insurance, I was very comfortable leaving my car at their shop and they gave me a ride up Reseda Bl. to the car rental. Mona, the lady in charge of all coordination was super detail oriented and totally on top of things, promptly keeping me informed until I drove my car off their lot a few days later. My bumper already needed a few paint touch ups that Sy included at no charge to me. The insurance covered everything and Sy did not charge anything extra. This shop tells you just like it is, 100 % professionalism with no surprises. They even gave my car a full inside and outside detail job at no extra charge. Danny, the repair technician even polished the car further while I was inspecting it with Mona before they returned my keys. My overall satisfaction with the entire experience is truly a 5 stars. read more

First of all thanks John, one of my coworker recommended me to this place, after a hit and run incident with my car. I have no choice but to get my Infiniti G37 done. Took my car to Reseda best Auto body, fix the damages and looks good, body was polished, he did more than I expected, enigine was clean, paint job was properly Match to my Infiniti paint color.. So this Is my payment. Keep up the good job. Once again John Thank you and Thank you Riza. A recommendation is more than gratitude but owing the Reseda auto body. Keep up the good work!!! read more

My Car was hit twice by 2 separate people not paying attention. I'm a single mom and widow who was stressing out. I called and spoke with Mona and came in to meet her and Sy the same day. They were both so wonderful and helped me get a rental car right away when I couldn't. They made me feel at home and took care of all the insurance side while I was at work. They made it so easy for me and they felt like friends along the way. I am very happy to have had this great experience and highly recommend this shop any day for repairs. I'm very happy to have met this wonderful family. read more

Great, friendly, and fast service from Mona and Sy the owners and Danny the technician that worked on my car. I'm very happy they were able to help me replace my headlight after going to three other places that wouldn't help me because of the amount of work involved to remove the parts and bumper just to change a light. I'll be going back soon for more services to buff out the car. Definitely would recommend Reseda Saticoy Auto Body! read more

I absolutely love this auto body shop!! My mom had her passenger side mirror swiped off her car. She was very upset but I told her I will find a body shop to repair it. I called many but they told me that the job was too small. I left a message with Mona (secretary) and to my surprise she returned my call and email within a short time. She is such a sweetheart and told me to bring it in and Sy will take a look at it. Sy is knowledgeable and such a gentleman that he said do not worry. The quote I received was superb! He was able to have the job done in a few hours and he even buff out some dents for my mom! Mona is certainly on top of her job. Sy is an expert in his field! From now on all my referrals and all my auto body will certainly go to them!! THANK YOU! read more

I have had both my car and truck repaired through Sy over the years have used his services more than four different times. At least two times if not more with my Scion and at least twice with my Toyota Tacoma 4x4. Each time Sy and Mona were amazing!!! They worked within the budget I had available through my insurance and actually went above and beyond every time. The last time I took my Scion in for repairs he went completely above and beyond anything I would have expected since he knew I was selling the car he even added in having the engine steam cleaned and detailed, detailed the car inside and out. The last time I needed repairs to my Toyota Tacoma 4x4 not only did he do an amazing job on my truck, but he also did additional work that wasn't even part of the repair work covered through my insurance by completely painting the undercarriage since it is raised and this made it look more amazing with the fresh paint, but is also repaired the rust and stopped it from growing. Mona is very pleasant to work with when taking care of the paperwork required through insurance and very helpful with taking care of getting in contact with rental companies, etc. I have over the years used other shops that were approved as a vendor with my insurance prior to working with Sy which the other shops even though they were approved through my insurance and the work was guaranteed through my insurance co it only looked good at first, but once a year went by both times I went through the Geico vendor their work was garbage and the clear ended up bubbling in the sun. I learned my lesson and will never use anyone else again. I AM ONLY GOING TO TAKE ANY CAR I HAVE TO SY FROM NOW ON AND HAVE BEEN FOR OVER 10 YEARS BECAUSE HIS WORK IS AMAZING AND HOLDS UP THROUGH TIME IN THE HOT CALIFORNIA SUN. SY AND MONA ALWAYS GO THE EXTRA MILE NOT ONCE, NOT TWICE, BUT EVERY SINGLE TIME I HAVE WORKED WITH THEM. THEY ALWAYS GO ABOVE & BEYOND AND THE WORK LOOKS AMAZING WHEN DONE, BUT ALSO OVER TIME IT HOLDS IT'S AMAZING SHINE & LUSTER!!! I have referred several friends that have also been extremely pleased saying he went above & beyond with them too. Obviously going the extra mile is just the way he rolls :-) read more

I was in an accident that was not my fault. The other parties insurance company was giving me a hard time with the estimate claiming that the extent of the damages were due in part by a previous accident. This delayed fixing my car for several weeks. Mona did her due diligence to rectify this. Not only was she always professional, she was so helpful during the whole process...from setting up rentals to providing me with frequent updates, which helped ease my anxiety. Besides this, they are excellent at what they do. My car had a dent in the front of my car, unrelated to my accident. And to my surprise, when I received my car, I almost didn't recognize it because it looked like a brand new car! They fixed surprised me and fixed the front dent as well. The paint job and repairs look seamless. Hopefully i won't be in anymore accidents but if I am, I will definitely be bringing my car back!! Mona and her team are the best!!! read more

Sy was very professional, knowledgeable & courteous. His sister, who works at the desk, was kind & super friendly, too. They were very honest & trustworthy with me about my car. They were also very generous & child-friendly with the wooden train, Star Wars, cool motorcycle, tiny Volkswagen van & free bottled waters in the lobby, which all helped to entertain my 4 year old. I would recommend their shop to anyone looking for quality work at great prices. If I could give them 10 stars, I would! read more

Excellent service!! Had a great experience at this auto body shop. I highly recommend this place!

I had a good experience with both Mona and Syed. This was a shop that had been suggested by my insurance company. Upon entering the office I was made to feel very comfortable, everyone was very friendly. The work on my car did take longer than expected (partly due to weather), yet I would receive a call providing updates whenever I though about calling in myself. I did pay in cash as I was told that the credit card machine was not operational, but was given another payment option as well. I'm sorry to see some negative reviews, but my experience was rather pleasant. read more

Great customer service!! The owners are very friendly and honest people. They went above and beyond to make sure my car came back to me in excellent condition, even touching up some of the scratches that were unrelated to the area that needed repair. read more

Reseda Best Autobody is one of the best shops I've been to in many, many years. They are professional, responsive, and excellent in their work. I was hit by another vehicle and Reseda Best Autobody did a great job with my repair in a timely fashion. Reza, the owner, is especially helpful. I would recommend this shop to everyone. read more

The staff is incredibly friendly and accommodating. I have been to them twice now for a minor issue and both times I received amazing customer service. read more

Reza is an artist! He took me on a tour of his facility and I could see that they rebuild damaged cars from the inside out! Very through. My car looked better than when I brought it in. Jessica is amazing. Very helpful and caring. She made all of the process easy for me. I had a rental car to use and she did all the communication with the insurance company. Everyone who works there is pleasant and professional. I cannot thank them enough. read more

I took my car to this body shop after shopping around to so many body shop. They gave me a very reasonable price. Jessica gave me an estimation. she took her time to estimate my car at no charge. They wont charge you for estimation at all. They did a very very neat job on my car Prius 2015 in which no one could tell that this car had an accident before. they actually gave me back my brand new care with a great price much cheaper than any other body shop. They even fix it all scratch on my car which was not a result of my accident at no extra charge with the high quality and super great customer services. I am very happy with their services and highly recommend this body shop to any one. read more

They did a great job with the repairs and paint. Car was delivered on time and washed/interior cleaned. Very good experience!

SKETCHY PLACE Doesn't seem to be any updated comments for 2016 but here's one for you. I rarely find myself leaving a negative review on businesses but this is one of those rare cases. I dropped my car off on Thursday July 14, 2016 (I was hit and had a dent on my back left quarter panel) and was told of the terms and basic things like if there's a problem they'd CALL to let me know. It was projected to be a 3 day job by my insurance adjuster, but I know it'll probably be more 7-10 days. Monday July 24, 10 days pass by with no calls made to me about any updates or problems. Must be because they're busy working on my car right? --Wrong. I MYSELF had to call and find out that nothing was started on my car due to a halt because a wrong quote was given for the repair. Turns out they found that out on Wednesday, almost a week after I dropped off my car, and I myself had to call them to get an update and find all of this out. (And this was over 3 phone calls between 2 hours because the receptionist kept saying she'd call me back with more info, which never happened.) All status and info on my car had to come from me calling them. Not a single call has been made from them to me telling me anything. After hearing all this of course I ask to talk to the owner/manager, John, whom from the previous comments is made out to be kind and accommodating person. --WRONG. I asked why I wasn't updated on anything and why it took almost a week for them to find out something was wrong and had to get my insurance's approval for the proposed addition to the quote. He preceded to tell me that jobs like these take time and that the adjuster that gave me the quote was an amateur. He even asked which receptionist I had talked to as if they were in trouble. I didn't ask for excuses or for him to blame anyone. Employees are reflections of their employers. At this point neither of us are exactly calm, but I'm a customer who's been left in the dark about his vehicle that's in the care of someone whose job is to fix it. As a business owner, what's his excuse? He then, straight out of a business owner's mouth, promises to have it done by Saturday July 30th. GUARANTEED he says. Guess what. That's today and I just got off the phone with John, the nice guy. Is my car done? Nope. I've been told that it'll have to be picked up Monday instead. You can imagine the kind of conversation I had with John about how he conducts his business, how he conducts himself, and how he should be talking to customers who he himself has failed. Oh and during this conversation, not a single apology was given. Maybe the John in the other "reviews" was really nice, but this John sure wasn't. To be honest, I wouldn't be mad about picking up my car almost 3 weeks after dropping it off. But not keeping a customer updated on their repair status, not informing them of the changes made to the quote, and worst off all promising things to a customer that they can't follow through on-- all reasons I feel I had to say my piece. I shouldn't have to reach out myself every single time to get an update. All you have to do is keep a person in the loop and up to date and they probably won't have too much of a problem waiting, but keeping a customer hanging with no idea whether everything is going along well or not is bound to set people up with unmet expectations. And don't make promises you can't keep. It makes you look bad, even worse it makes your business look bad. If I'd known it'd take this long and that I'd be treated like this as a customer directly by the owner, I'd definitely would've taken my car elsewhere to be repaired. And this is all without even getting my car back and inspecting it. This review is purely on the business itself. Oh and on the day that I dropped off my car, another customer was ahead of me complaining about receiving a ticket for not having a front license plate. Turns out the shop forgot to reattach it from her repair before. I guess I should've taken that as a sign about the place huh? UPDATE: Got my car AFTER finding out they only take cash. That's for both the repair that's covered by my insurance and the deductible I had to pay. I found it super sketchy that I had to cash in my INSURANCE check to pay them considering the reason they took more time on my car was because the original quote "wasn't right", but they didn't request for a new check from my insurance so did they really contact my insurance in the first place? Or was it just another excuse. Oh and I asked for a copy of the receipt/invoice and repair warranty.--The receptionist hands me what she says is the receipt. Funny thing is, it doesn't have a single listed item of parts used, repairs made, or any prices for that matter written anywhere on it. And for some reason the envelope full of my cash was in the receptionist's back pocket. Doesn't seem like the place you'd put business money in. All in all, this place is sketchy, suspicious, and has horrible customer service. read more

my parked car on a corner got hit by some idiot making a left turn on a residential street. my insurance company referred me to this shop and i'm always skeptical at things like this, but i screwed myself the last time i didn't just do as they said (lesson learned). So i just went with it. Jon was super friendly and honest. I didn't even have to tell him that the previous body shop that did my driver side after about a year ago did a bad job- he noticed it right away. he told me no such thing would fly with him running the show. that's how you know he knows his stuff. my insurance didn't cover my rental but he called Hertz down the street and asked them to get me a good deal and that they did! i thought that was awesome of him. picked up my car and it was nicely detailed. i mention that because the last body shop i went to left my car so freakin dusty from the work they did. they just dragged a wet towel over the car and all these marks were left on it and the paint was not even the SAME charcoal gray. idk-- i guess it was a good thing my car got hit again and meant to be that Jon and his team did a great job. bonus! he called me to follow up about a week later just to check how i was still feeling about his service! that's great customer care service. read more

My daughter's car needed to be fixed. They were honest and helpful. They did a great job. It was a pleasure doing business with them. Great to know they are near. read more

First review ever but I wanted to give this place some recognition. Excellent price, clean shop, bust butt workers, fast and most importantly great work. Agree with the other review, they will go over and beyond to satisfy you. Sounds like a phony because too positive I know but couldn't be happier with the experience. Also, I can see why there are not many reviews on here, sure was difficult to finally get this review up. read more

This business is run by a nice guy whose work does not reflect his demeanor. I had gone in for a quote to have my headlight and power steering lines replaced after a fender bender. The price I was quoted was drastically lower than what I was charged. I even decided to pull the power steering lines out of the equation as they never did start leaking as I originally thought they would.Normally when you opt an item off your order the total price will drop accordingly. There must have been a massive miscalculation. I returned four days later to find the light installed with a different light bulb, though I provided the proper one, and wires necessary for a simple installation. On top of that, instead of tapping new screws in I was left with the zip ties that I had used before to secure the headlight so I could drive home from work. I had to tap in new screws on my own because these guys are so LAZY. Seriously disappointing I'd rather try and fix the car myself that give these clowns business. read more