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    Reserve 116

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    The Ginger Room - Dessert tier

    The Ginger Room

    (177 reviews)

    $$$

    I had been here in 2021 and had a very good experience. My daughter took me here for my birthday…read more She told me she made a reservation online and had to call in her payment. She called three times and left messages with no response until a few days before leaving a nasty message that if she didn't pay they were going to cancel the reservation. We got there and as usual it was super cute inside. The people that worked there were all friendly and nice. I was really looking forward to the tea. I forget the name but it's there most popular according to their menu. In 2021 it was a dark red and delicious!! This time it was a medium pink. It tasted very watered down. The sandwiches-smoked salmon with cream cheese on bread. I wonder how many people actually eat that? We tossed it. The pimento cheese was good but served on a nutty brown bread-not the bread for pimento cheese. The curried chicken salad, not good at all. We didn't eat it. The egg salad had zero flavor. It was like plain eggs and mayo. Not even a tad a salt. The same with the cucumber sandwiches. Zero flavor. It just tasted like cream cheese. The lemon curd and jam for the scones was delicious. The scone, fairly average at best. The desserts, we didn't eat them. I'm very sad I'm leaving this review. I wonder if the owner is different or if they are having financial troubles and cutting costs. My niece wanted to take me there as a thank you for helping her and I steered her away due to the price and experience not being in line. Just a side note, I overheard someone that walked in ask if they could be seated as they had been calling for several days and no one would call them back. Seems to be a theme. I hope they get heir act together because sooner or later people will stop showing up.

    My husband called on Tuesday to make tea reservations for either Saturday or Sunday and was told…read morethere was availability for both days. The person who answered stated they couldn't book the reservation themselves but assured him someone would call back shortly to confirm. Unfortunately, no one ever called back. After that, no one answered the phone for the rest of Tuesday, Wednesday, or most of Thursday. When he finally reached someone right before closing on Thursday, he was told they were completely booked. This experience was extremely frustrating and disappointing due to the lack of communication and follow-up. We understand places get busy, but not returning calls and then suddenly being fully booked after initially confirming availability is poor customer service. Their reservation system also clearly needs improvement. An online reservation model would make much more sense because the current phone-based process is not working effectively. Although I've enjoyed tea here on a couple of different occasions, the experience is not astonishing enough to return after this reservation experience.

    Reserve 116 - venues - Updated September 2026

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