He reached out to us with a quote but when I texted back with a question he never answered me.read more

Wow! I cannot recommend Darrell enough! Reached out first thing in the morning to let me know he…read morehad an earlier appointment if I was available, I was. Arrived on time, completely prepared on top of 5 star work, and the highest level of professionalism. He is genuinely considerate and kind person. Not only did he do a great job, but enjoyed the time he was here. His work is exceptional.

We are in the process of replacing kitchen appliances and needed some carpentry work done to…read moreaccommodate the new appliances. It was not a large job, but skill & professionalism was important as it required cutting existing cabinetry with precision. Eddie was prompt and professional from the initial quote to the finished work. He arrived on schedule, did a wonderful job, cleaned up the kitchen area afterwards, and was reasonably priced as well. We will definitely use Florida Home Improvement Pro's and Eddie for any future work we require.

This was the worst experience I have ever had. I managed huge apartment communities for 30 years…read moreand been the project manager on millions of dollars in renovation and maintenance projects. Eddie is a great talker and tells you he can do everything and really lets you believe he can be trusted. I had a full rehab for my house including painting, new flooring, new vanities, all new light fixtures, basically total overhaul. The original bid was $23,900. I have pets so I specifically told Eddie I would be moving into an Airbnb so he could get the house done without having to work around me and I did not want my pets stressed by all the noise and activity. He agreed that the job would be done in 4 weeks. During this time, he decided to accept a bathroom remodel in my neighbors house at the same time. He only works from about 9am to 4pm with a lunch break. He was 2 weeks past the deadline and still was not finished!! He submitted receipts from the hardware store for me to pay that were parts he bought for my neighbors job! He has now charged me over $34,000 for my job that was supposed to cost $24,944. That is a 30% mark up!! The work site was an absolute disaster, they left my house in terrible shape. They sprayed my floors with glue remover and did not protect my furniture (he promised all furniture would be protected and covered) which has now eaten the stain off several pieces of my antique furniture. He took all my books and piled them on my mattress and did not cover my mattress so not only was it exposed to toxic chemicals from the glue remover he used, the mattress was filthy because he never covered it even though he promised he would. He did not wire my ceiling fans correctly so I had to pay an electrician to come and re-wire them. Ge burnt out 1 ceiling fan with his bad wiring and the electrician said it needs to be replaced. He also left screws loose on the bedroom fans so they would eventually fall from the ceiling. He stored all his tools in my garage and left such a mess, I tripped over his cords and hurt myself pretty badly. Even once I moved back in, everyday they would throw trash on the floors inside the house and then leave. Every night I would have to go around cleaning up all their trash. He bills you for items that are not complete and then expects payment even though items are not completed. I bought all the materials and because he was so disorganized, he lost several parts that I had to re- purchase. I have never seen such a messy, disorganized job site in my 30 years of property management where I worked with hundreds of contractors over the years. I could keep going, but I am sure you get the point t. DO NOT HIRE THIS COMPANY, WORST DECISION EVER! Total incompetent and can't complete job on time because they only work about 5 to 6 hours a day.

A+ Grade for purchase and installation experience of a Rheem 4-Ton, 17 SEER Air Conditioner with…read moreelectric heat (no heat pump). We found Agent Bill to be very knowledgeable and trust-worthy (no bait & switch). We contracted estimates from 3 different Sales & Installers; however, after receiving an in-person contract price from Bill, we canceled the other 2 A-C Companies. In the past, we received quotes from other local contractors. We placed an order with Bill for the highly regarded Rheem to replace a troblesome Lennox Signature Series 4-Ton. 17 SEER. Installation was completed within 7 days of our order by 2 well-skilled technicians in 6 hours Based on the Rheem quality product, Agent Bill, and the work of their technicians, we highly recommend contacting Ocala Heating & Cooling for your A C & heating needs.

Don't waste your time or money on these guys. The company is not managed very well. I had five…read moreunits.

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

Devon and Dylan were awesome. All in all, they did a great job. Showed up the next day to replace a…read morebroken water heater, and again to repair our main water valve. Both times they were on time, were super friendly and professional, and did great work for a reasonable price. Would highly recommend this company for any plumbing needs - I know we will continue to use them whenever we need something (hopefully not for awhile though!).

Thank you Michael for repairing my garbage disposal. Super helpful and informative. Will definitely…read moreuse this company again.

Would recommend using them he did an amazing job and cleaned up after he was done. And I didn't…read morebreak the bank

I had what should have been a simple install for a few TV's. It turned out that the previous…read morehomeowner had stripped out the in-wall conduits so we had no way to easily run cables. The tech didn't let that stop him; we managed to pull the cords and get everything working without unsightly wires. Great experience.

I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

This business is a cornerstone of our community and has always treated people with honesty and…read morerespect. Having worked with them for years, I know firsthand just how dedicated they are to our community. They are hardworking, trustworthy, and care deeply about doing the right thing. They have an excellent track record . Who else has had a great experience with them? Thank you Matthew and Annastazia for your amazing work. Will always recommend you to anyone.

Matthew has been doing home repairs on my mobile home since I moved in here in December. He has…read morefair pricing, and amazing work ethic. He knows the ins and outs of almost anything involving home improvement. He is also a home inspector so all of his work has been done up to code which to me screams "THE RIGHT WAY" you can't go wrong choosing Matthew for your next repair/ remodel. He did my water heater, two showers and is almost done remodeling one of my bathrooms. He will be remodeling my other bathroom, as well as my kitchen and many other things as we have become fast friends , his wife is also amazing !!! very good, very honest people. Reasonable pricing. Outstanding work. 100/10 I will hire him again, and honestly ; won't hire anyone else unless it's something he cannot do, which is not much from my experience. No option to add pictures or I would!!