I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Need a plumber? Call Phil! We were having trouble with a 6 month old water filter system (installed…read moreby a different Co.) Short story, it broke/stopped working and the installer came out once and broke it more.... I luckily called B.B Plumbing, I picked them because of their Veteran owned status, After a couple phone conversations and a parts hold-up (not on their end either) Phil came out and fixed our existing system. The other pro's that I had come look at it only wanted to sell me a new system, but it is only 6 months old. I am so grateful for this small family-owned business. Friendly, helpful and got to the root of the problem without upselling a whole new filter. Highly recommend for your plumbing needs! He saved me over $900 by fixing the unit, great value!

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

Worked with Air Rescue to have a mini split installed, they are fast, professional and have a great…read moreprice to install my unit. Lyyn, Jonathan and their crew too great pride in their work and treated me well. They cleaned up everything before they left too! Definitely recommend. Thank you!!!

I sent a text message on Sunday afternoon, expecting a call--maybe. Usually I don't get return…read morecalls from a text. I received a call from Cody before 8am on Monday morning. Color me surprised. Gave him the information on the leaking water heater, he told me to expect a call from the office manager regarding when they could fit me in. The phone was probably on the table for 10 minutes when I receive a all from the office manager and was told that they would fit me in probably after lunch. I received a call from Jordan that he was in route, at 11am. Jordan did a fantastic job installing the new water heater and explaining that the leaking one was installed backwards--cold into hot fitting and hot into the cold side. Jordan cleaned up the water on the floor and vacuumed the remaining water. He installed the water heater the correct way with all new fittings and was done with the job at 1pm.. Great job Jordan and the entire Hefner team!!! You have a customer for life.

Dallas did a good job for us on Saturday. He was knowledgeable, respectful and communicative. Fixed…read moreproblem and cleaned up afterwards. I give him 5 stars!!

He was honest,clean, smart, and wants to solve your problem without gouging you. I definitely…read morerecommend his services!

I called Tom around 10 AM and he was able to show up the same day. I had multiple issues, including…read morea drain for my tub, a valve and a toilet replacement. He somehow magically had everything he needed in his truck and got it all done before my wife got home at 6 o'clock. He turned my day from a mistake to progress. The price more than matched the service level

We had our air conditioner stop working early in the morning over Fourth of July weekend, and we…read moreweren't sure we'd even be able to find someone available. We called David, and he told us he could be there within an hour. To our surprise, he actually showed up in about 45 minutes. From the moment he arrived, he was professional, personable, and clearly knew what he was doing. He quickly diagnosed the problem, explained exactly what was wrong, and fixed the issue without trying to upsell us or recommend unnecessary repairs. The repair was completed quickly, and the price was very fair and reasonable. It's refreshing to find someone who is responsive, honest, and takes pride in their work. David may not have a ton of reviews yet, but based on our experience, he absolutely deserves more. We'll definitely be calling him again for any future HVAC needs and highly recommend him to anyone looking for reliable air conditioning service.

I did all the troubleshooting I knew how to do myself and couldn't get the AC working. David came…read moreout July 4th weekend and after hours. I didn't want to wait until Monday so I paid $125 fee- which he was upfront about. It ended up being something silly with the thermostat and the system was running fine. We had him clean out the system and check all the components for $200 since the system hasn't been touched for 6 years. He showed me how the system works, explained what he did, and showed me the air was back on and cooling with a thermometer. Appreciate him being so thorough! A/C not working is an emergency in Florida so finding someone quick to respond is a god send. Will definitely recommend to friends and family. It's a huge relief to have it working, thank you!

The tech came out same day which was very important since it was 90 degrees that day. I had called…read moreanother firm and they said it would be 5 days He fixed the leak and recharged the line. Would hire again.

We loved Integrity Air at first. Austin and Aryn were great. But now there is a problem and…read moredisappointed at the lack of response and accountability. Right after a routine preventative maintenance of our HVAC, our amazing HVAC system broke. We love this HVAC and do not tax the system. It was working perfectly before the maintenance. Now we are sitting in a scorching family room with no HVAC and still awaiting response on how to fix. My family members have respiratory health problems and I am concern will end up with a respiratory exacerbation. We really hope Integrity Air will do the right thing here and not continue to ghost us

Arrived 10 minutes after I called, for a smell when I turned on hot water from any faucet…read more Explained what needed to be done, in detail, and provided me with the status as the work was being done. Very courteous and professional. I highly recommend them.

I called them based on a referral from Payless Septic. They came out rapidly and cleared the…read moreblockage in our septic pipes in the house using a snake, accessing from roof vents. All is back to normal. Nice work. fair price $350