Wright's is family owned and treats you like family. (That is, if your family also has excellent…read moreskills in customer service and flooring services:) Ron installed a stair runner for us and he did a beautiful job. He was very fast, efficient, had obvious experience and was super friendly to boot. We would definitely recommend this business. Their prices are fair as well.

Not good at all. First of all, the workers showed up drinking at 11 AM. After doing a terrible job…read morein the days prior. Lazy, sloppy, they cut every corner. My floors look like trash. You know, like a drunk man did it. I paid $30,000 for brand new hardwoods; there are gaps dents and deficits all over riddled with filler. They did not install new quarter inch round, after I paid for it and was assured it would all be replaced. They didn't not, instead they left the existing 30 year old yellowed 1/4 round and it looks HORRIBLE. I had to call for someone to come out. Manager showed up and said it looked good other than the obvious old 1/4 round. When I asked about the site worker, they did not know who I was referring to. THE MANAGER DID NOT KNOW WHO THE INTOXICATED PERSON WAS- THAT WAS WORKING IN MY HOME. This is the same man with slurred broken English demanding my house key from day one. When they came to fix it, they were jerks about it and did even worse. WHILE DRINKING. I was not given any instructions on how to care for my new floors. I was not told when they were coming or going or when they were finished, after i asked multiple times and left my number on the counter. To make matters worse, when they finished, I went through the house and noticed they DID NOT seal the floor behind any structure. There is sawdust everywhere all over the walls and windows from refinishing the bottom floor. They DID NOT seal the floor anywhere that required effort, i.e. appliances behind doors, crevices, etc. i'm absolutely disgusted at the fact I just spent 30 grand on this. THERE IS RAW HARDWOOD SITTING UNDERNEATH EVERY APPLIANCE THAT I HAVE. Trust me when I say, do it yourself or live with what you have. My new home is a mess, a construction nightmare and now an expensive undertaking to make it right on my own. I also have pick up all of the debris they threw on my lawn and left. They set up all of the their electric saws in the same outlet and blew several fuses in my house. All while throwing trash/debris over the balcony onto my lawn; in addition to their empty prescription bottles, nails and staples in my driveway. Some is expected. THIS WAS RIDICULOUS. I now have exposed stairs and a balcony with no railing. They removed my banisters, took them from the property and said they did not know where they were when I asked. I told three people at Wright's Flooring over the span of a week that I wanted my old banisters and that I did not want them thrown out. I spoke to a female office manager, Jeffe the site manager, and every single one of the workers. But they took them anyway and made me fight to get them back. I QUOTE: "..ask the fat guy, he took them, they are gone." -Jeffe It took five days to get them back. I still do not have any banisters installed. They will rip everything out without the slightest care. The bannister removal was discussed prior, but I was not given a single word or guidance on who to call for the next steps. I still have no stair rails or balcony rails in my home. I was told I would need to "touchup" the stairs. they destroyed all of the drywall around the stairs. they mangled every vent hole and outlet housing and did not put the outlets back. This is far beyond "touchup" territory. Speaking of not putting anything back, they will remove all of your closets, disassemble shelves and doors and just leave them. Or they will put the doors back improperly so they gouge the floors when you close them. this is the case in the master closet. I now have a giant half moon gouge from their negligence. I just moved here and I didn't have so much as a chair, let alone a screwdriver to put closet doors back in. Disappointed is an understatement. The amount of cash spent on this still blows my mind.. when I think about the actual work that was done vs. the time it took me to save it. I thought long and hard before I wrote this. I called and called and called. I was ignored ignored and ignored. I officially don't care what this does to your company. Just like you have not cared about me, my wallet or my home in this process. I would rather spare the next oblivious client from going through the same situation.

With no warning I went in to find they were closed for inventory. Apparently they closed the day…read morebefore and didn't tell anyone, with no remorse or sorry they refused to help me. The salesmen on the floor are the laziest people and do everything they can to stay in their cushy chair. I won't be back

A high quality building supply with huge show room as a bonus. They carry many building products,…read moremany brands of siding, decking, windows, doors, roofing and all accessories at good prices and with great service. They give a discount for cash or check over credit card. I needed a new roof and was able to take the material list from my roofer. Had it all delivered to my roof top in a couple days by a highly skilled crane operator. Top quality roofing shingles in many colors many brands, all mounted on large display panels. They have great selection of underlayments, trim, flashings, plywood, nails, adhesives, skylights and vents. Everything is in stock in the attached huge warehouse. Better service, better materials, better prices, bigger selection, excellent knowledgeable staff, I will never go to a big box store again.

I've worked with Gerald on multiple occasions. He is a very straightforward guy, does what he says,…read morealways follows thru, etc. which is great. So if someone made him mad, I can't imagine the lengths that they went to to get him there. But quite honestly, that's beside the point. The trims and moldings that his operation turns out are world class. There's a true reason that his clients include some of the areas most notable construction outfits. He doesn't have to sell his work to individuals like myself, heck I just picked up an order that was $95 for a few pieces I needed to finish up a project. The first order was only a few hundred bucks. I'm more than happy that he and his family run their business the way they do (no order too small, selling to individuals like me). I love working with them simply because it is so easy, and he's super patient with me (I'm no pro) so sometimes it takes a few trips for me to get all the info he needs and he's never been nothing but professional to me. This is truly a five star operation, with 5 star product, period. If your looking to step up your projects you'd do good to do business with Smokey Mtn.

Everything leading up to picking up my order was great, Gerald was easy to work with, incredibly…read moreknowledgeable, and I thought the price was great. I ordered 130' of baseboard and shoe moulding, for $350. They called me to let me know the order was ready, and at 4pm I left work early to pick it up. I showed up at 4:30 to a locked door, no cars, and a sign on the front saying "open from 8am - 5pm". Obviously, I was a little put off by that, but what else to do but leave and go home. Hour wasted. I showed up this morning and told them what happened. I expected, at a minimum, some apologies, but really I think a few dollars off the order would've been appropriate. What I got was Gerald screaming at me, and telling me to get into my car while approaching me red faced angry. Here's the conversation (as I remember it - I understand that I'm biased) that triggered this response: Me: If it was up to me I would leave, but my wife says we need this order. I can't believe this mess. G: Well it's not my fault the sign is wrong Me: Well it's not MY fault! (btw, HOW is it not his fault - he's the owner!) At this point he grabbed a bundle of wood off the top of the car, said he wouldn't work with me, yelling and telling me to leave. Once I got in the car he slammed it shut and told me to get out. His words and body language made it clear he was as furious as you can get. I didn't stand there refusing to leave, I was ready to get out of there. His daughter shooed him away and made every attempt to remedy the situation - I did end up buying the wood (I did NOT want to, but I'm under a tight deadline, not much choice). Oh I forgot to mention that Gerald's wife was also a part of this - telling me "I'd better leave, he's upset" and when I said "An apology was all that was needed" she said "I'm not sorry!" - which I believe! So that was my experience. I hope yours is better - or that you shop somewhere else.

I've worked with Jennings on a couple of renovation projects over the last two years. The first was…read morea very positive experience, friendly helpful staff and quality products. However, this year I bought new windows through Jennings and 5 months later I STILL don't have screens for them. No communication from Jennings or from Jeld-Wen. This is no way to run a business. Really wishing I'd bought elsewhere.

Horrible customer service, wouldn't give me the screws that i paid for but were not given to me…read morewhen i picked up panels and there employee forgot as we were rushing to get out of the way of all the loads. Noticed when i went to install panels! Sorry i wasnt picking up hundreds of panels, but you still have to take care of the little guys you never know who they might know thats a big buyer of yours! Unless you are buying thousands of panels they get cocky and think they are too good to be decent or decide not to respect you or accept that they made a mistake!

Excellent product, reasonable prices and their employees are very helpful. Mackinzie gave me a…read morelist of recommended contractors. I couldn't be happy with CIE Construction. They did an excellent job replacing the roof on my pump house/storage building which blew off a couple of Saturdays ago in those strong winds. I am so thankful Carlos came right away to put a tarp over the building until he was able to make the repairs. The wind took the decking too, so he had to rebuild the whole upper structure. I highly recommend Best Buy Metals and CIE Construction. Carlos' phone number is 828-216-7321.

I wish I had seen the earlier Yelp review about the Packard designer delaying a project…read moreunreasonably, because the same thing happened to me. I was hoping to use a local cabinet company. After several visits to my home to measure (one 2 hours long!), sharing my inspiration pics, a zoom call, and repeated promises that a design and quote would be "any day now", and "next week" and "soon", I got ....Nothing! Not a text, not an email, not a call. Nothing. When I finally reached out after 4 weeks of silence, the designer apologized and said that if I wanted to proceed with them, I would be "made a priority". Highly unlikely after they had already wasted 2 full months of my time with their false promises. They were very unprofessional and I am sorry I ever called them.

called for a measure over six weeks ago. waited three weeks went in and nothing had been even…read morestarted. now six weeks and 20 week wait for cabinets! we are going to another place that vacuous business!!

Sales people are extremely helpful and nice. Leicester offers a very good selection of hardwood…read moreflooring and carpet.

Very accommodating as I was having a complete bathroom remodel that took much longer than…read moreanticipated to complete along with having the entire interior of my home repainted before having the carpet and flooring installed. I also needed more plank flooring than I originally ordered and they were able to supply that as well. The installers were quick and efficient and the sales person I worked with went beyond the "call of duty" with her guidance as to my carpet/flooring needs. I, personally was satisfied and pleased with the whole process of getting new carpet and flooring for my home. I would recommend them anytime to anyone.

This place is run by an incompetent staff in both locations. 4 orders placed & all of them have be…read moremessed up in some shape or form. For example I was given wrong stock quantities several times over phone and in person I was told not to worry about it they had lots of that tile. Then when it came time to go and place order they were sold out !.. THANKS GUYS I appreciate . They even bungled up one of my returns - of a regular stock item . They seem to make up rules as they go along or feel like, I was told to return it to the other location in Asheville ? I was trying to get an explanation of what is the difference? IS it not the same company ? Do you really want to inconvenience your customers? I reminded the clerk that I actually paid for the items here and she was reluctant to return my money. But did after causing an argument. You are so much better of with a box store not sure how they stay in business with staff like this..

Awesome store with a huge inventory. The employees are very knowledgeable and helpful. Prices are…read moregood too.