Everything is shut down, the website, phone numbers, emails of people I have been corresponding…read morewith for months. I have a trip booked (for months) and now no one is reachable. Just trying to steal money and run off I guess. Terrible service, no one emailed me to let me know, nothing, nada.

Janica was our agent at Inter Trips she was very knowledgeable and answered all our questions. We…read morewill definitely be with them again. B G

Maria was so amazing at the lobby breakfast. Very engaging and attentive to our needs!! Great stay!…read moreGreat food and fun!! Pablo was fun too!! He took great care of us as well!! Fun staff!! Thank you!!

This review is overdue and while it may have been a while. I am still going to post this as this…read morewas my experience. First of all, location is great. Can't go wrong with that. However the service was the worst service i have ever received from a hotel. During check in, there were fees that were not disclosed and had spend time going back n forth for them to explain it. Then we come to the pool to relax, maybe 30 mins later security comes saying they got a call that we were harassing other people in the pool. The problem is there was no one in the pool. we asked to see footage of the allegations and nothing. No communication, no transparency. The security guards that came over didn't know how to talk and didn't want to properly disclose anything. Marriot was my my choice of hotels but after this incident, I can't bring myself to support them. Honestly it probably is just this location only. I am very disappointed with the service

Really unique hotel. Very responsive staff via text and phone call. I love the aesthetic…read more The vanilla late and the matcha the barista made us during our arrival / check in were incredibly good. That vanilla latte was exploding with flavor, haven't had one that good in years. I am very satisfied with everything. The location, the room design itself and the overall value was incredible. Love this place and hopeful I get to try the restaurant later today if time permits.

Really 4.5 but rounding it up to five stars. The lowest rating on here is currently at two stars…read moreis not wrong. There are issues. For example, one of the light fixtures in my room didn't work. I also had issues connecting to the Bluetooth speaker as one disgruntled reviewer mentioned, but no problem. I just was able to play music through the TV which I don't know why that reviewer didn't think to do that. Also I was fine just playing music on my iPad. The room in terms of design did not disappoint. I booked this place as a staycation option to get work done and with the minimalistic aesthetic and minimal distractions I was able to accomplish what I sought out . Overall, the mini perks like the free waters, which were brands that I normally purchase as well as the welcome drink helped to make up for the minor issues with the room. It's a boutique hotel . I think if I did paid more, I would be more upset and also expect more but given this price point, during low season it's a fair price . Michael, who was working the reception desk and Café was also very friendly and welcoming, and answered my questions to the best of his ability . Overall, the people that work here are really lovely, especially Kofi and Felix , great job hiring managers! I would book again without hesitation for the right price .

Where do I begin? They made reservations for two of us for…read moreRaja Ampat Explorers and Wakatobi in Indonesia. Flight information within Indonesia was wrong. We were charged for items that were supposed to be included in the package. The resorts themselves were wonderful but we should have made all our plans ourselves. At least then we could have known what to expect instead of getting incorrect information and guidance.

Just wanted to give a huge shout out to Gillian. Super professional and very quick responses. Made…read moremy trip a breeze. Thank you so much!

Adventurous and fun. Well maintained. Rooms are diverse, sexy, and most of all, cleanread more

It was a great experience here, clean rooms, good water pressure, towels are clean. Indo wish they…read morehad a fridge and microwave though. Some of our groceries went bad. Not sure if I had the option to request one. Big parking lot. Everyone who stayed remained respectful during the night hours!

Top notch stay! If you have the Amex aspire, this is a great way to redeem your free cert and if…read moreyou have points definitely use them! Our weekend stay would have been right around 3k. 0.00 with Amex free night stay plus points. What a deal! Not only that, we were upgrade to a quiet. Room 315. I suggest getting that room if you can. Great spacious room, with Amazing decor, great books, comfy beds and cold ax. What else could you ask for ? Tiramisu when you arrive? Yup, they did that too. Nestor and Josh are top notch professionals. They are doing a great job taking care of clients here. Everything was top notch. Very attentive and accommodating. Not sure how this place gets bad reviews. We really enjoyed our stay and will come back soon! Great property! 5 star experience!

We had an amazing stay at the Oceana. The room was thoughtfully designed and well-appointed,…read morefeaturing convenient in-room technology that made the stay effortless, including an iPad for controlling lighting and temperature. The staff were very courteous and helpful. When our Uber was on the wrong side of the building to pick us up, one of the valets ran around the building and directed the driver to where we were standing. Anytime I'm back in LA. I will stay at this hotel.

RSVP Vacations travel offerings are totally unique, select niche market offerings in that they…read morecater to gay men and women specialize in travel aboard cruise ships. The real hit is that they do not merely book you on as a group but instead charter the entire ship so that, rest assured, all of the passengers are gay. As such it really couldn't be better. I recently took their cruise out of Fort Lauderdale's Port Everglades aboard the Koningsdam, the newest and best ship of the Holland America Lines, and what a ship it was. It was totally knock out beautiful, had fresh orchids everywhere along with an excellent crew and service staff. Now there are a few things different about an all gay cruise than a mixed one. First, the crew is all volunteer, so you know they wanted to be there. If you speak with them, the reasons are that they make more money, tips are much better and the passengers generally more fun and friendly. Another is that the bars are more stocked with more bartenders on duty. The well know reason for that being is that as gay people tend to party more, they drink more. My inside source tells me something like five times as much as the average straight Holland America passenger, but then Holland America does have the reputation of being the geriatric ward of the seas. Then, of course there is the music and lighting necessary for a good party. With RSVP you don't have to worry about that because they bring their own, set it all up, wire it in and it's gay party time. I confess that prior to my trip, I was concerned that RSVP would have Holland cut back on the food, but that didn't happen. I've been on Holland America as well as other cruise liners and here, their food in the main dining room was right up there with the best of them. And though I tried several of their specialty restaurants, the main dining was so good it made booking into them seem somewhat of a waste. For what it is, an all gay cruise, it's about as good as it gets.

Atlantis is a sinking ship. We are under a travel advisory to not leave Canada, making it difficult…read moreto find international health insurance. We also bought cancellation insurance, but it excludes government travel advisories. Atlantis refuses to do anything and directly states that I should go against the Canadian government. They deflect the problem to the cruise line stating, "their hands are tied until the cruise line cancels." The cruise line and Atlantis contract have nothing to do with me, and I am not the one that chartered the ship; Atlantis was. Full stop. They are at liberty to provide refunds or, at the very least, travel credits without waiting for the cruise line to cancel the cruise. They just want to protect their corporate bank accounts. There was a significant outbreak of covid on the ship scheduled for; Atlantis has said absolutely nothing. Their communication and customer service are garbage. Instead, they sent us a list of parties they plan on continuing to host and stated they've only had 5 covid positive cases. Yet, they left out the part about the Norwegian Pearl cancelling their current voyage 1 day into an 11-day cruise because over 50 crew members had become sick. Atlantis is an event organizer who is responsible for ensuring the health and safety of its attendees. Many of us want to cancel because cruising is no longer safe. Several other events companies have accepted responsibility for their customer's health and offered flexible cancellation. Instead of dealing with the situation, Atlantis has asked us to come to Facebook and sell our rooms. They accept 0 risks of profit loss or any responsibility for chartering a cruise ship in the middle of a pandemic. These ships will sail empty. Yet they list their cruises on their sales pages as "Sold out" because of their terms and conditions, which only protect their own interests. Corporate greed at its finest. STAY AWAY FROM THIS COMPANY.

We have stayed here many times on occassions as simple as a weekend getaway and anniversary trips…read moreand have always enjoyed this hotel. It is in a great location as it is right across the bay from all of the dining and entertainment of downtown Long Beach; including Shoreline Village and the Aquarium of the Pacific. It is also close to the Queen Mary and the Convention Center. The rooms are great and many have really great harbor views with balconies and the amenities are really good. They have on site restaurants, swimming and jacuzzi and meeting space and are only a short shuttle or water taxi ride to everything. The atmosphere was very relaxing even though you are close to downtown LB, it was not overly noisy. Highly recommended if you just want to get away from LA or are coming in from out of town.