I have used Pat's services on a couple of occasions, and when I have done so, she has done suck a great job at looking into the trip and reminding me of all the little things that I may have forgotten to handle. She saved me a little money in a trip to Paris France a few years ago, and my brother in law went with an online service. I flew in and out with no problems or deviations from our plans. My Bro-in-law was stuck in Italy with no tickets from a little oversight that Pat would have caught! Pat loves what she does, and makes it a pleasure to travel when she plans it for us! read more

My husband and I have had the pleasure of working with Pat on multiple trips. She makes the travel experience so easy. Her attention to detail is top notch and she always stays on top of every reservation that is made for our trips. She connects with you regularly and makes sure you are prepared for your upcoming travels. Even checks in the day before you leave. Pat is amazing and she works hard on our behalf to ensure we have a great time on our trips. I would highly recommend Pat at Incredible Journey! read more

Pat is an incredible human being with a genuine heart to share her passion for travel and so generous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat! read more

I have known Pat for over 25 years As a travel agent, she has always provided me with the best advice about traveling. Pat is excellent at taking care of ALL the details, and following up quickly on any question I might have. She is expert at advising folks about which cruises would suit their needs and their budgets. Pat has arranged over 40 cruises for me over the years, and every detail was handled perfectly each time. Trustworthy. Dependable. Detail-oriented. That's Pat. read more

Pat knocked it out of the park again! Saw a cheap deal to Costa Rica on a travel website. It went 2 cool places, but was missing Manuel Antonio, which was a big part of why I wanted to take my son. Shot pat an email just to see if her prices were close. She came in even lower than the discount website, and included all the places I wanted to visit, and a place I had no idea about. Great job again, pat. What shall we plan for next year?? read more

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Three months before our wedding, we hadn't settled on our honeymoon plans, and panic was beginning to settle in. We had checked out dozens of websites for honeymoon packages, reviews on different places, and we were just lost in all of the choices. We knew we wanted a trip of a lifetime, but also totally relaxing and hassle-free after all the wedding planning. We were thinking either (1) a cruise of some sort outside of the U.S. or (2) a trip to Costa Rica. Option (1) seemed to be out of our price range once you factored in the obscene cost of the international airfare, and option (2) was cheap but seemed hit-or-miss based on the reviews. We called up our wedding planner and she pointed us to Pat, and we explained our budget and our thoughts to her. Within a day Pat gave us three fully-planned options all within our budget: a trip to Tahiti, a luxury cruise through the Greek islands, and a luxury cruise along the French Riviera. Within a week we had our honeymoon plans all set up for a price less than half that I found through internet searching before. We flew Lufthansa and United at a price about half that I saw Expedia, Orbitz, or Kayak quoting, and were sailing WindStar for about the same savings. I don't know how she did it. As best as I can tell, Pat saved us about $10,000. We would have been stupid not to do this. We got back from our trip about a week ago, and it was amazing. It went flawlessly. Upon our arrival in Athens we found a suit-wearing gentleman waiting for us at the luggage claim who spoke excellent English and had a Mercedes parked outside to take us to the hotel, where our room had a balcony that overlooked the Acropolis (and all of this was pre-paid, so we really didn't have to worry about anything except the tips). Everything on the rest of the trip worked pretty much just like that. Thanks Pat! read more

Pat works so hard to make sure your vacation is perfect from start to coming home. She is a cruise specialist and if you try her out, you will know why. She has a heart of gold and really cares for her customers. She will give you one INCREDIBLE JOURNEY!! xoxo read more

Pat did a great job setting up my families trip to Costa Rica. Through her we booked the flights, hotels, drivers and most of our tours. It was a wonderful adventure and everything went exactly as planned. I appreciated all of her advice before the trip about the little details I would not have even thought about. I would definitely use her for future trips. Becky S. read more

Pat was incredibly helpful for a cruise newbie... especially one with almost no time to pay attention to the many details of new travel. She is most patient... always quick to answer questions (even though the answers were in the materials she had already sent)... I felt she had my best interests in mind, calming my concerns and even gently reminding me of deadlines, such as the first day to book on-board dinner reservations. I am reminded how great it is to have a travel professional help with a vacation - yes, it may be cheaper in some ways to do it all yourself, but vacations are supposed to help with stress... not add to it! Pat goes the extra mile and works to get a great deal with bonuses, and it's appreciated. Grateful to Pat, will use her again... ! read more

Pat did a super job planning our trip to Italy. We took our 2 year old grandson and she planned out every detail to make it so enjoyable! We had a great time and I would recommend her to anyone for your next journey. read more

Planning a vacation can be very stressful. Often times I wonder why am I even going on this vacation it's turned into such a headache! With Pat it's easy and you don't have to worry about a thing. The website is very easy to navigate and everything is at your fingertips. Whether you need insurance, renting a car, want to look at what excursions may be best for you, it's all there! So sit back and let Pat work her magic and then go enjoy the trip the way it should be enjoyed, happy and carefree! read more

Pat was an outstanding travel agent. She gave us excellent recommendations and got us discounts we would not have received on our own. Our trip was seamless from start to finish thanks to Pat's expertise. read more

Pat did an amazing job planning our trip to Mexico for my husband and newborn son. She took care of all the small details which was particularly important because it was our first time traveling with our son and would've forgotten to ask about special accommodations for him (i.e. Crib, family-friendly resort, car seat, etc.) Thank you Pat for making our vacation seamless! We look forward to planning more trips in the future :) read more

The owner took extra ordinary effort to make sure our plans for a trip to Europe are accurate and well planned. It can be scary to go that far away and find out that reservations are not correct. I trust that Incredible Journey does what they say. read more

If you want the best from your vacation, and I mean no-stress in planning it, then you need Incredible Journey Travel and Pat Ellington as your agent. OMG! We had a family reunion cruise to Alaska and everything turned out great. (Was not a fan of going through customs twice, but was glad it was back to back, and the beginning of the trip.) This trip was coordinated and monitored by Incredible Journey with Pat providing valuable tips and updates on changes to our itinerary. Door to door service and there were, hello, no surprises! Just the good kind. I will never book a dream vacation without using Incredible Journey and Pat Ellington. read more

Pat Ellington is a fantastic travel agent. I regret not using her for our honeymoon more than I can say. Her free services are amazing. She helps you plan every detail of your trip and makes sure you do not have any gaps in your itinerary and plenty of insurance in case the worst case scenario happens. Her recent trip to Antartica has left me craving another incredible journey of my own. She is a cruise specialist and it shows. She gave us wonderful insider tips on how to make the most of our cruise within our budget. She gave us tips on what to pack and how to move smoothly through the airports as well. I highly recommend her. read more

Pat Ellington is truly an amazing, experienced travel planner who effortlessly took care of all the small details of our past two summer vacations; one, a 2-week Alaskan cruise and most recently a 3-week trip to New York, Ireland, England, France and Italy. She has a tremendous amount of patience and always goes above and beyond to answer ALL of the big and small questions so all you have to do is just show up and enjoy your time away. She knows how to match families up with the perfect excursions and has many connections to take care those hundreds of details like airport transfers, car reservations, what to leave in and out of your packing, etc.; even down to how many grams of protein you should be getting in your protein bars on long flights (at least 14!). Made a world of difference in the removal of stress and the amount of fun we had and we owe it all to her. We will definitely be coming back to Pat again and again in the future! read more