This place is never open! Came here several times during "open" business hours. Closed. No one…read morethere. Called, no answer.

on top of not being punctual my tv was not repaired. I'm almost certain nothing was done to it. I…read moretook his word for it & didn't verify, now I'm out the fee he charged & still no working tv.

I recently visited the Best Buy on Lone Tree Way in Antioch to purchase a refrigerator -- a $500+…read moreappliance, so definitely not a small purchase. I went in knowing exactly what I needed and how I planned to pay (using my own credit card, not applying for Best Buy financing). I was approached by an associate in the appliance section, but the interaction felt very transactional from the start. Having worked at Best Buy myself about 6-8 years ago -- in both the computer and gaming departments -- I remember how important it was to greet customers, acknowledge them, and walk them through their purchase. Unfortunately, that level of service was missing here. The associate rang me up, but there was no effort to ask if I had questions, no explanation of warranty options, no product details, and no guidance on protection plans, delivery, or installation. It was simply "ring up the sale" and move on. I didn't even receive a basic "thank you for shopping with us." I had to drive the conversation myself -- asking about delivery timing, installation process, and associated costs. When I got home, I noticed two different numbers on my receipt versus my order confirmation, and it appeared online that installation had been waived, while my paperwork suggested otherwise. Because of the confusion, I had to return to the store to clarify. After speaking with the same associate and another employee, it turned out I was reviewing the wrong document -- installation had in fact been waived. While I'm glad it was resolved, this confusion could have been avoided entirely with clearer communication at checkout. Even when customers come in prepared and ready to buy, customer service still matters. Walking through key details, confirming charges, and showing appreciation for the purchase goes a long way. This experience felt rushed and disengaged, and it honestly came across as the associate not wanting to provide more information than what was printed on the tag. For a major home purchase, I expected a higher level of service.

This store is great if you are trying to trade in your old electronics! They offer a wide selection…read moreof tvs and computers! They offer a wide range of devices to fit any price range and needs for what you get the computer for. Service tends to be quick fast and easy.

They could give me updates on the expected timeline. The only time they contact me is in reply to…read moremy inquiries. I've been very patient, but my patience is beginning to thin. They could give me updates on the expected timeline. The only time they contact me is in reply to my inquiries. I've been very patient, but my patience is beginning to thin.

I was just browsing through some old files on my laptop of my vintage hifi restoration project. I…read morehave been taking small projects to Technopia for literally decades. When I decided it was time to service this old Marantz receiver, I gave Jason a call. He was happy to take the project. His pricing was straightforward and very fair. I got a full recap and he serviced the pots. He doesn't just fix cell phones. When I plugged in the receiver, the sound was soooo sweet! Back to the way it was meant to sound in its glory days. He really did this Marantz justice. His work is solid and he's very communicative. I'm so glad that there's an electronics expert in this area that I can trust. I would never hesitate to bring him another project.

The people here are always honest and kind! I love the way they treat me and give me fair prices…read moreand I feel like supporting a small game store is more important than supporting big chains.

Omar installed screen protectors for my new iPhones. He took extra time to meticulously clean each…read morescreen and professionally applied the screen protectors. They are perfectly centered and there were no air bubbles and no bumps from dust particles! That's perfection I appreciate because I couldn't have done as good myself. Omar also offered a good price for my old iPhones, but gave me even more in trade.

Mohammed had great customer service, answered all my questions promptly, the actual repair took…read moreless then 30 minutes and I received my sons phone back with a new screen in great working order. Would definitely recommend.

Moe replaced my iphone 11 pro screen & battery same day and working good as new! He also replaced…read morethe battery to our ipad mini & even replaced the broken home button! The next day the ipad's battery drained again so we contacted him & he had us bring it in to get the battery replaced at no extra charge. He honors his warranty work & he is very easy to message & communicate with! I highly recommend him!

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

I was really taken aback by my experience with a checkout associate today. I had my daughter with…read moreme and placed about 12 items on the register, along with my reusable Target bag. When I reached the front, I wasn't greeted at all. While I understand that everyone can have an off day, it's still something I notice. The associate moved my bag to the side and scanned all of my items but didn't place anything into the bag, which I found odd. I looked around and saw other cashiers bagging items as they scanned them for their customers. When she finished, she handed me my receipt and left all of my items sitting there, even though everything easily fit into one bag. I asked if bagging items was no longer part of the process. She responded that they do bag items but said she "has a line," and immediately began ringing up the next customer while bagging their items. I pointed out that bagging is part of the job, but she ignored me. When I asked if she heard me, she said she could bag them, but by then I chose to bag my items myself. It didn't make sense that she used having a line as a reason, especially since bagging items would have kept things moving efficiently. What was more frustrating was that she chose not to bag my items but did so for the very next customer. That felt dismissive and disrespectful. I've shopped at this Target for years and have never had an experience like this. The associate's name was Adrianna. I also spoke with a manager, who mentioned that some customers prefer to bag their own items. However, that explanation doesn't apply when the associate doesn't even ask. The manager also didn't seem particularly apologetic, which is why I'm writing this review. I hope this situation is addressed so other customers don't have a similar experience.

If you're looking for these viral squishies don't come to this Target because the manager allows…read morethese families to come in with their siblings and they're letting each one take four or more So basically if you have four kids and each of them is taking the max there's nothing left for anybody else and I've been trying for weeks now to get a couple of squishies for my little grandson and every time I get in line around 6:30 when the store opens at 7:00 these moms have their children lined up in front of the door and they run all the way to the toy department and grab all of them it's not fair I've spoken to the manager about it it should be four per family not for per kid in a family so after my attempt again today these moms were so rude when I tried to ask for a couple of them for myself I don't want to come back to this Target I spend so much money in here $300 easy a trip and the fact that this manager is still allowing this to go on I'm beyond angry so I know it sounds silly over a stupid toy but go to these targets and look at the lines of all these adults waiting with all of their families to just run in there and grab them and when Mom told me today but they're for the kids yeah that's right but there's more than their kids in the world that are waiting for these So if you come in with yourself and your two kids all of you should only get four in total it shouldn't be for per kid The boxes that they put out only have about 10 in them So it's not fair to all of us that have been waiting and waiting so forget this location I won't be back...

I can't say enough about these guys!…read more I went into Pantell's with very little knowledge of car audio, just knowing I was ready to spend some money on a nice system. Alex was very patient and thorough in explaining all the components and how they worked together. We built an amazing system and they made quick work of it come install day. Everything is super clean and crisp and my truck sounds freaking AMAZING now! To add to it all the final price was even $200 less than was originally quoted! I wish I would have came to them years ago. I had a great experience and their communication and end product is top tier. There is a reason this place has been operating for 70+ years. I will continue to give my business to the Pantell's for as long as they are operating. Thanks again guys! You're a top notch organization and I couldn't be happier!

I want to say thank you publicly to Pantells. I had been several places looking for the right…read moreelectrical hookup for my vehicle to install a scooter carrier for a disabled person. No one could help, not the hardware, auto or even electric dealers. So I went online, found the pigtail I needed, took it to them and they were able to wire it for me. They were extremely patient, kind and helped me when no one else seemed to be able to. Not only that....they did the wiring of the pigtail for free, including the materials. These guys were a blessing to me in ways they do not know..and I am very greatful to them. I've always said business has room for more than profit. Compassion, and kindness will get you lifelong customers..long after price! Thank you guys again!!!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

Fast and cheap, but you get what you pay for. Replaced…read moreiPhone X screen in ten minutes for $87. Yay! Screen malfunctioned three weeks later. Boo! Kept receipt and came back for a replacement. First - they accused me of dropping it. Pulled off pristine screen protector to show ZERO damage underneath. Then - they stated only a SEVEN day warranty, and refused to fix their faulty hardware. Went to more reputable shop that had a ONE YEAR warranty, and they were dumbfounded at the hardware (screen) that Smart Tech Ready tried to use for a repair. Said the LCD was "leaking" and this happens with junk hardware. Don't buy anything here. They will be out of business soon, and they deserve to be...

We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair…read moremy cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!