Great prices! A huge selection of everything! Love this place! Very helpful staff as well

We asked for help it showed they had 13 cans. One worker went and got a forklift worker. They looked in a couple areas. They both ended walking away without saying a work. read more

Not sure where all the negativity comes from as I've never had anything but a positive experience here. I guess people need to realize what this stores purpose is. Always have what I need and helpful personnel to point me in the right direction. read more

We were greeted when we walked in the door. There was pallets of things all in the aisles which made it hard to move around in the store with the big carts they have. While shopping the employees were very rude while driving the fork lifts. They would ask you to move so they could get somewhere. I feel as a safety hazard they shouldn't be stocking the shelves while customers are in the store. read more

Restaurant Depot - Wholesale Stores Near Me - Kansas City, Missouri

The boss is very unprofessional and he has a coworker half does her job and there pallets in the way and her assigned forklift in the way of the aisle read more

Do not recommend Avoid if possible I went in for crab legs and butter (instacart) left with nothing asked the woman behind the counter where are crab legs she replied you have to ask a cashier which lines werr extremely long finally found somebody who knew where they were and they did not have what was on the instacart order why let ppl order what u do not have ? read more

I wish I could leave negative stars, the place is messy and probably an OSHA incident waiting to happen. All the employees are terribly miserable and rude and unhelpful. One guy spent the whole time cursing and another woman on a forklift was shouting about people shopping blocking the aisles with their carts. Meanwhile, the entire store is in massive disarray. It's unfortunate that restauranteurs have few whole options in KC. If I treated my customers the way they do I wouldn't have a business. read more

Restaurant Depot - Messy, crowded blocked aisles with broken food bags spilled on the floor. - Wholesale Stores Near Me - Kansas City, Missouri

The forklift drivers have no respect for the customers. It is always total chaos in this store, 3 or 4 forklifts flying through the isles beeping their horn pallets everywhere. When you have to move around pallets and dodge forklifts makes for a very uneasy shopping experience. If you don't have customers you don't have a paycheck, so a little more respect would be much appreciated. Putting stock up at night or early mornings before opening or after closing would be sooo much better. Every time I visit this store at least twice a week I encounter very rude employees I have had a few nice employees on rare occasions. I have requested information on two items that is sold with Restaurant Depot and been told the buyer or manager would get back with me. Still waiting!! read more

Worst experience. These girls you have checking ppl out have no manners. I have never been talked to like this by a cashier. I spent 22k at this place last year. Will not be back. read more

I have been going here for years. If you want to save money & have a deep freezer this is the place to go! 40 lb boxes of chicken & meats that are far fresher than those in the grocery stores. Just clean it all up, season it and throw it in zip lock bags & you're ready for many meals. The seafood deals are awesome too amongst the many other products sold. It's a WAREHOUSE with many moving parts so for those that want a pristine environment this may not be for you. read more

Worst store ever. They need new employees. They speed through the store on high loaders, the cashiers are terrible (some) One of them had to count a customers money 5 times before she got it right (she looks 40) everything is priced incorrectly. It's just a terrible store. Unfortunately it's the only place for business owners in the food industry to shop in Kansas City. Prepare to be in line for Atleast an hour when you go. Long lines or not. read more

Food...everywhere food!! I was in food heaven! This place is a cooks dream!! They have everything from bulk meat and cheeses to every fruit and vegetable you could want. They also carry a wide variety of bulk seasonings and species. In the freezer section we spotted some frozen desserts such as flavored cheesecakes! Restaurant Depot carries all sorts of chef attire, knives, serving ware and dishes. They also have all sorts of sofa, bottles water and cleaning supplies and chemicals as well. You do have to be a business owner with a state business license or business tax id to shop here, which limits the clientele quite a bit. Great place to go if you're planning a party or big event. Or of course if you own or run a dining establishment in the area. read more

Oh Restaurant Depot, how I weep for the loss of my membership card. All I can do is stand in front of your automatic sliding doors, staring in at the rows and rows of industrial shelving holding everything from gallons of ketchup to 40lb bags of rice. You see, to get into Restaurant Depot, you have to have a special card that they only give to restaurant owners/managers. Then you can come in and shop wholesale, which can come in PRETTY dang handy in your personal life, if you catch my drift. You're not going to find fancy-pants ingredients, but if you need an entire ham or wheel of cheese, you can get it here. And trust me, that price per pound is much lower than what you'd find at Hy-Vee or Price Chopper. There's not much else to say, other than if you don't get to go, it sucks to be you. And right now, it sucks to be me. Restaurant Depot, I miss your face. read more

Restaurant Depot is only available for anyone who has a business license or is a non-profit organization to shop at wholesale. They carry a wide range of products that restaurants are in need of - spices, food (produce, meat, cheese, frozen, canned, bottled), dishes, disposables, kitchen supplies, cleaning supplies, equipment, etc. We primarily use them for some of our non-food items - sanitizing tablets, paper towels, pastry bags, pint glasses, and things like that. Nothing terribly exciting! When you walk in, there is a check in counter. If you have a card already, you simply scan it, and get to shopping. Signing up for a card was easy. You just have to bring i.d. and a business license. I recommend doing a quick walk through your first time in without being hampered by a cart. There is just so much to take in! My only complaints are the carts, and the lack of organic options. The carts are necessarily huge - many restaurants fill them up. They are just difficult to maneuver. Since we are a coffee shop instead of a true restaurant, we don't purchase any food there, but it would be nice to see more organic options. I'm sure there would be places interested in that. It is nice to have this as an option in town. It definitely is closer for us than driving to Sysco's warehouse in Olathe to pick up those goods. read more

This is what a restaurant supply store should be. This location boasts an extremely large selection of dry goods, utensils, equipment, and cold/frozen items. The staff is friendly, my only gripe here is the amount of registers they have open on a busy afternoon can take what should be a 15 minute trip and turn it into 45 minutes to a hour wait. They turn through produce quickly so nothing sits too long and if it does they either put it on clearance or throw it out. You will need a membership to visit here which comes with owning a restaurant or having a tax-free id for resale. read more

HUGE walkin!!! It's like Sam's club on steroids. Biggest walkin I've ever seen. You can put 4 Aldi's(2x2) in their walk-in. There is so much and the value to price is amazing. The Isles are stacked as high as the building (higher than anything we see at Sam's club or Costco). My only gripe are the flat bed carts. The isles fit exactly one going in each direction and the carts are hard to maneuver. They arent anything like Sams or Costco where you can easily turn. It wouldn't be so bad except they place various products on the floor in the isles, which make it almost a one cart per isle store when there are additional floor displays. They don't have green chile either. read more

I needed to return a product that was spoiled upon purchase. I immediately notified the store and was given instructions on return process. I arrived at the store and I have to say that Management was ineffective at executing the process at this St. Louis location. I was instructed by front counter person to see the manager, Terry. I interacted with Manager, Terry and he was not able to handle the situation. I was told by him I had to wait for someone named Jeanine. Unfortunately, I had to leave and the issue was not resolved. Can you please ensure that all management 1) know your process and 2) are able to execute your process. read more

I haven't been here in a while but it is such a fun place to "window" shop. I get ideas all the time for things I need to buy to help me out on my farmers market and jelly-making business. Prices are fairly good too. read more

Nice place. They need to be better about stocking shelves though. If you come in the morning to fill an order with large variety of products, you will invariably have to wait while they drop products down off pallets to shelves for you. That should have been done the night before. read more

I just went to Restaurant Depot for the last time. I will never be back. customer service is the lowest possible. Everyone there is totally rude don't like their job and straight out mean! Management is no better. When I spoke with a manager about a recent incident with the customer service person at the front counter, management replied by saying their hands are tied because they cannot find Qualified help.. They said they are stuck with the employees that they have because they can't attract new employees. I replied by stating that I have choices and I am choosing to no longer purchase my supplies from Restaurant Depot. read more

The customer service here is terrible. Everytime I call in, the woman who answers is awfully rude, apparently she can't understand what I am saying and transfers me to another department. But instead of transferring me, she hung up. Not only that, but when I'm in the store and I ask for help, the employees just ignore me and tell me to leave or ask someone else. When I ask someone else, they say the exact same thing to me. We were at the front counter the other day because we needed to deal with stuff about our membership. The woman at the counter was on the phone, which at first we didn't mind. Then when she was done, she left. We called out to her and she told us to "hold on a minute". She came back 15 minutes later to ignore us again and fill out papers. We waited about 30 minutes because she left again. When she came back, she rudely asked us what our problem was. We told her and she glared at us. Honestly, I didn't even know why. I just stood there with my coworker for 30 minutes because we needed help. But in the end, she came up with an excuse about how she is "busy" and we should come another day. I was pretty annoyed by that point, so I left. I didn't get a single, "Bye, come back again!" Nothing. Customer service is terrible and you can't get any help. I don't think I'll be coming back to this store anytime soon. read more

I was so impressed. It waqs my first visit. Employees were very helpful, food was priced low and bought equipment that I needed. I can t wait to go back. read more

I LOVE this business! We had to try to get the best prices we could to feed people for Thanksgiving this year, and the Manager, A.J. and Assistant Manager, Jason, were so kind to work with us. We are Thanksgiving, and giving this year has been down, so we were hard pressed to be able to afford to feed everyone - but Praise God! A.J. and Jason were willing to work with us to be able to afford potatoes and onions to fill our family food bags. I can't say enough good about this establishment! read more