From booking to getting our guests safely home after the party, there were bumps along the way. The agent helping me book kept forgetting me and my booking, was unable to answer questions like if the drivers would like a meal. We ordered two buses from the hotel to our wedding venue. The guests from the one bus complained that the bus driver didn't know where he was going, barely knew how to open the bus door and frankly seemed like he had never driven a bus before. The bus took out a stop sign on the way out of the wedding venue. However, we did not get complaints about the other bus so it seems like its a hit or miss. For the amount of money one pays for this service, it really should have only been a hit. read more

When hiring a limo company to take us to two wineries I did not think there could possibly be a much confusion, anger and over all lack of business than what I experienced with your company this weekend. Quality of driver- The worst. We left Arlington Va at 11:30 with a tour starting at 12:30- Google maps says we're 40 minutes away from our first location. We hit a little traffic, which is to be expected, then about 50minutes later we pulled into a neighborhood (he's lost). I asked the driver how far away we were he says 5 minutes then I look at the clock at it's 12:25, ok perfect timing for our tasting. I get the feeling he's lying so I google map it and the GPS says we're driving the opposite way of the winery, we're still 12 miles (22minutes away) and he keeps fighting with me saying he's going to right way. I asked where his GPS was and he shows me a printed piece of paper- WHAT!? A printed map which you clearly have no idea where you are, we're 20minutes from our 1st winery and still have plans to go to a 2nd. I had to put a deposit down at the winery (which we lost due this driver) we ended up skipping it all together and only going to one winery. As a limo driver you have 1 job--to arrive! Why would a company send a man to drive a whole bachelorette party without an iphone, smartphone, gps or anything more than a piece of paper. Quality of fleet- We rented the 12 passenger Terra Van from Reston limo for my bachelorette party. The limo arrived on time but I was not happy with the overall appearance, there was a giant electronic handicapped lifter in the back (def not in the sample photo) we booked the van due to the pictures that includes a table and more "open" seating rather than bus seating of two people in each seat. This was disappointing but nothing to worry about- just pretty misleading on their website. As a bride this really put a damper on the day, it threw off the whole flow of the party, it embarrassed me and it cost us $$ and a sweet winery. For having such good reviews I would NEVER USE THEM again read more

Wish I could give 0 stars. They gouged me on prices and had the rudest customer service agent. I will never, ever, ever use them again.

Just did the VA Wine Tour with Reston Limo. Birdie, who drives the shuttle bus, is the nicest/best driver you could possibly hope for. She is sweet and unbelievably accommodating. read more

We just got back from our third or maybe fourth public wine tour with Reston limo. The Good: They take care of the driving, so you can have fun! If you can get your friends together you can have your own "bus" for the price of a public tour. The Bad: If you don't get your group together, you will have random idiots on your bus. We had a douchebag who peed on the side of the winery owners home, and threw water bottles at other patrons. Apparently, he had a security clearance, and he blamed his race. I would definitely go through them again but I won't be booking unless I can get my own bus! Cheers! read more

I live in Houston, TX and was recommended Reston Limo by a local friend. Having grown-up in the area, I vaguely remembered their name. I recently needed to arrange my Mother's funeral in Vienna, VA. We thought a night tour for the many guests who flew in and local family members would be a great way to spend time together. To begin, Patti Shepard in sales was fantastic. She helped me plan and map out the night, provided me with excellent resources, and made sure we used our time wisely. Sabri was a lovely gent and did a great job managing our group of 30 family and friends. We hit all our stops, didn't lose anyone, and were safely dropped off in perfect time for us to continue on to a late dinner. Thank you Reston Limo! read more

Dan and Reston Limos helped me coordinate a private tour for some VIP guests and it went flawless. Driver showed up 10 minutes early and was very knowledgeable of the DC area. They returned to the hotel right on time. Overall this was a superior experience! read more

We used Reston Limo for a day trip from DC to a VA winery. We booked our services with Thierry and we was able to ensure we got exactly what we need to enjoy our day. Our driver Joe was on time, professional and made the trip even more fun. If you need to limo for any reason I really recommend working with Reston Limousine Services. read more

I got married way out in the suburbs, and I hired a 30-person bus from Reston Limo to pick up my DC-based friends and take them to the wedding and back. The reservation-making experience was stress-free, they sent me ample documentation over email to confirm my reservation. On the day of the wedding, the bus arrived exactly where I asked it to 30 minutes early, and the bus driver was in contact with me via phone to ensure that everything was in order. They got to the wedding site with no problem (actually got there early too) despite it being a somewhat confusing place to get to. They also showed up early to pick guests up from the reception. With Reston Limo, I didn't have to worry: things simply got done. read more

I cannot even tell you how amazing our driver, Robert, was for our trip! We had an an amazing time!

Had a great experience with them. I recommend staying the bigger operations because they take safety seriously. I appreciate the great job they did for our family function. read more

I booked the six passenger limo for February 13, 2016 to help celebrate my daughters 21st birthday in Washington, DC. We wanted to see the monuments, etc at night but didn't really want to do the guided tour. I worked closely with Thierry Pradier to help work out of the details. We could not have been more pleased with the entire experience and my daughter was completely surprised! The cost for three hours was fair and our driver, Kevin was a wonderful tour guide and took us wherever we wanted to go. It was nice pulling up close to the monuments and jumping out of the limo. The limo was spotless and just an overall great experience. I have and will recommend Reston Limousine to others and will use them again when in the DC area! read more

I recently had to travel to DC on business and used Reston Limousine for car service to and from my hotel. The vehicles were spotless and the chauffeurs were professional and on time. I also was in one of their buses for a group outing and it was new and comfortable. It even had power strips along the side so we could all charge our cell phones! read more

Reston Limousine is the best! Several family members and friends joined my husband and I on a wine Loudoun wine tour for his birthday. Debra on the sales staff was friendly, easy to work with, precise and prompt with details and contract. Terry was our driver and did a fantastic job. He was on time, helpful with all our requests and a fun guy to ride around with for five hours. I highly recommend Reston Limousine and will definitely book one of their vehicles and drivers for our next outing. read more

David took my group on a DC tour for the day. We had a super experience! He was absolutely great and was so personable and pleasant! Overall we had a wonderful experience with Reston Limo! read more

My family recently enjoyed an evening moonlite tour of Washington, DC in a minibus. The driver, Ed, was friendly and professional and a very safe driver. The tour guide Paul was outstanding! We learned so much about Washington, DC that we had not known before. The bus was clean and comfortable, and the air conditioning worked very well on a hot and humid evening. Thank you Reston Limousine for an enjoyable evening!!! read more

I had the pleasure of riding from IAD Airport with Reston Limousine. I was pleasantly surprised at the level of service that I received. The driver was professional and very well dressed. The car was immaculate and had water waiting for me. The airport was not clear about where to meet my driver, but it was easy to spot him with a sign with my name on it. As a business traveler, I have to say that when visiting the DC area, I feel safe, secure and comfortable traveling with Reston Limousine! read more

Reston Limo and all of their staff and drivers were absolutely amazing! We used their services for our daughter's wedding at Bull Run Winery in July 2018. They were punctual, brought water for all of the guests and were over the top polite and a delight to work with!! I would highly recommend them! read more

I have used Reston Limo a number of times and will keep going back! I have utilized Reston Limo for rides to the airport, wine tours, day trips to NYC, and traveling to special occasion events. The curteous drivers are always on time (early usually) and the vehichles are pristine. read more

The best car service I've ever used! Dan Oh is tremendous and the team of drivers are first rate (polished, punctual, and professional). A true delight to work with, and totally reliable. For total peace of mind, this company is the greatest. read more

Absolutely poor! The handler asked me if I could wait to take the next shuttle, although I was booked for 1100. I agreed, then found out that the next one was not until 1200, plus the 1100 left early! We were dropped off at an incorrect location & told we would be picked up there later. When the driver was asked for a contact number, he laughed! After the game, a group of us met to try and find the shuttle & one had to call dispatch to get numerous incorrect directions. When we finally found the handler, we were directed to walk several blocks in a cold rain. Many people had children along. A grossly UNSAT performance! read more

Bait and Switch. They gave me "all inclusive" (their words) quote and then when I asked for a contract it came back $400 higher. Then they pointed their respective fingers at each other and said don't blame me! read more

We are taking a bus with Reston limo to the nats game. Driver showed up on time (not early, right on time). Bus itself is terrible. Transmission doesn't seem to be working properly. Extremely old and bumpy. AC doesn't work. We are getting a little bus sick. Disappointed with the quality of the bus. read more

Bill Bouweiri, one of the sales reps, was a HUGE help during our recent reservation for a bus trip to take to a football game. We had a somewhat fluid situation (from original booking to final reservation) and Bill was very accommodating in making sure that our day would go smoothly from a transportation perspective so we could instead focus on the fun aspect...the game! I would highly recommend working w/ Bill, he is calm and knowledgeable and certainly knows how to get things done. In good hands, is definitely a term I would use when working w/ Bill. Thanks! read more

i had a very important client coming into town with his family for a vacation. I asked Reston Limo to take them on a tour of DC and then deliver the family to my house for dinner. The driver was fantastic, the service extremely professional from start to finish. They made the day very special for everyone. I would never use another limo service. read more

My "grandfather" in law wanted to come and visit DC. He had a real desire to see the World War II museum. Since he is 86 years old, site seeing in DC is not easy for him. For this reason, my husband and I called Reston Limousine. Not only did they send a limousine, they sent a driver that was polite, professional, and very knowledable about the sites and monuments in the area. Reston Limousine actually helped me plan our site seeing tour. My husband's gradfather had such a great time. He stayed cool in the air conditioned limo and had door to door service for every monument in DC. I can't thank Reston Limosousine enough. Without their service I don't think Grandpa could have seen DC. Reston Limousine didn't just give us a ride, they helped create a memory. read more

While my experience with the actual trip wasn't good, I was impressed with the company's response. Margaret from Reston Limousine contacted me in response to my Yelp review, explained at least part of the reason for the mix up, and refunded the charges for the shuttle -- had to increase the rating for that! read more

I worked an event in which Reston Limo transported the guests to and from. The driver tried to tell the person in charge that if he couldn't park in the driveway that he would have to drive back to VA because he can't park in DC with Virginia tags. Sorry, but I can't stand liars. read more

My experience with Reston Limo was excellent from beginning to end. I will definitely use them again for all future wine tours, etc. Christine was great and our driver, Kafi (sp?) was so kind and professional. I highly recommend this company. read more

Great experience! The service is very reliable and the staff is exceptional! Margaret was a pleasure to work with!

My husband and I were stuck on snowy roads with our driver and his gorgeous limo for 7 hours. Despite the nail biting ice and unknown, he was not only a calm and conservative driver, but had the most professional, kind, and patient attitude ever!! He should receive an award for that evening! read more

Reston Limo Service, provider for National Harbor shuttle is poorly managed and not worth the $5 ride. While they have an app for timing, the shuttles did not run accordingly. When they did arrive, the service was slow. Not using the shuttle again. read more

My wife and I took this for their beer/brewery tour and had a fantastic time. Many thanks to their entire crew for such a great experience. 2/3 of the breweries were fantastic and one was just okay, but Reston Limo is the only way to do this type of a tour and I'd HIGHLY recommend them to anyone interested in good food, great beers and a lot of fun. We'll be booking with again! read more

We booked Reston Limousine to provide transportation to and from our wedding venue in Purcellville, VA, in addition to a town car to take my husband and I back to our hotel after our wedding. While there were a couple of issues (not all at the fault of Reston Limousine), I have to commend Reston Limousine (Barry, especially) for their complete professionalism, responsiveness and determination to ameliorate the situation. Barry took the time to walk us through everything, from A to Z, that had happened - and in doing so, was very attentive, gracious and generous in compensating for what had happened. Long story short, while we had an unfortunate experience, Reston Limousine more than atoned for what happened and beyond that, was a pleasure to deal with. So thank you, Barry, for your exemplary customer service. read more

I called the day before New Year's Eve to arrange a bus for my group and the sales representative (Mickey) was VERY helpful. She quoted me a few options and helped me determine the most affordable. Then, as I still needed to work with my group to make the decision, she made sure to mention she would be working late, so I could call to book the bus. I called around 7PM (after normal business hours for any normal company) and she booked my trip! The driver, Howard, was awesome! He showed up for pickup early, and was available by phone for our end-of-night pickup conveniently (we ended up leaving a little earlier than we had planned on the itinerary). Overall very pleasant experience and I will definitely be using Reston Limousine again. Thank you! read more

I attended a conference in Sterling and needed car service. Reston was highly recommended, and they didn't disappoint at all...From the friendly person who took my reservation to the driver who picked me up at the train station (in an impeccably clean car...it was a wonderful experience. I felt very comfortable and safe....which is so important to a woman business traveler. I highly recommend this service. read more

We have used Reston Limo two times for the wine tours. The first time was a great experience. We had an absolute blast (until the next day). The second time we got a very rude driver. I won't go into details but when we contacted Donna, the manager at Reston Limo, about the driver and she took immediate action. She informed me they never had the problem before and the driver was taken off of the wine/beer tour routes. We were offered compensation for the poor experience. Overall I am very pleased with the outcome of the situation and I have learned not to judge a company due to one employee. The company cares about their customers and has made it right in my book. Will use them again for an inexpensive ride out to the VA wineries. read more

I've only had very positive experiences with Reston Limousine. I used the company for airport transportation and it was very nice and soothing to have a professional driver show up on time, ready to help me start my trip. I had to re-schedule another appointment I had with this company because I was very sick; they were so kind and understanding. This company has earned my loyalty. read more

Reston Limo, from top down, is a great company to work with. I've been in almost every sized coach they provide, from a standard 6 passenger limo to large 30-50 passenger coach for various trips and high end wine tours. Each has a courteous, clean, with all modern amenities that one would expect at a great price. No need to shop around, they are as good as it gets. read more

This rating is especially for Donna whom I worked with to book a bus and cars for my daughter's wedding. She was extremely helpful and interested in our event and she gave me her cell phone number to contact her any time of the day or week. Several times I called her to make changes to our reservations and she was always helpful and courteous and gave me her best pricing. I would ask for Donna to book your next event! read more