ProCare Restoration Services

I cannot say enough good things about this company. I usually work with JR Who goes above and…read morebeyond customer service. He has never let me down, and always treats me like I'm one of his old friends. They're so easy to work with in regards to billing, scheduling and customer service.

From the owner: Construction Management, General Contracting, Design Build, Structural Steel Erection, Metal…read moreBuildings, Post Frame, Sustainable Construction

Chapton Construction & Renovation

4.2

Had a 24x24 addition built and where the existing house and new addition floors meet together it is…read morebuckling up very bad less than 6 months after it was installed somebody did not know what there doing very bad craftsmanship

Chapton Construction built my new garage almost three years ago. I was very satisfied with the…read morewhole project. This week my garage door opener quit working. I called Wayne Chapton to see if he could recommend someone to fix it. He returned my call the next day and came out to look at it even though it was no longer under warranty. He fixed it on the spot for no charge. What great customer service!

BK Construction

4.2

(6 reviews)

Brent and his crew did a great job for me! I got an estimate within a few days of contacting him…read moreand they started the job within a week or so. They worked every day until the job was done, including drywall, painting, two doors and trim, and electrical. Brent was easy to talk with and very accommodating. Communication was excellent; I was told exactly what would be done each day and what to expect the following day. Overall, I'm very happy with the results.

We recently did a kitchen refresh and needed help. Of all the contractors we reached out to, Brent…read morewas the only one who got back with us right away, showed up right on time, had the best and most detailed quote, and did a thorough and fantastic job. Brent was super easy to work with and he communicates very well. Our house is old and wonky, but Brent was careful and was determined to do the job well. And despite our house's crooked corners and sloping floors, his work came out beautifully. We're really pleased with his skills. I already asked him to come back to look at doing another job. He's earned my trust. He's a real professional.

Fortuna Construction

It was a wonderful experience from start to finish. John was very thoughtful about the project,…read morebringing up issues that we hadn't considered and that other contractors hadn't mentioned. He offered his opinion but deferred to our preferences and worked to find ways to make our project less expensive. In fact, even though we ended up ordering new cabinets for the desk rather than re-using existing cabinets (because it looked much better) and he did some additional work, the job came in less than he estimated - the first time we've ever had that happen! John was great at keeping us updated on when materials would arrive and allow him to start, and accurate with his estimates. He worked around our schedule and cleaned up at the end of every evening, always making sure that things were safe for our three-year-old and pets. He did several extra small things at the end, such as rewiring some switches in the hall for us, and did them at no charge. John worked very quickly and his work is fantastic - very high quality. You can't even tell that the project was a remodel; it looks like it was always here - which is exactly what we wanted. I can't recommend him highly enough. We will definitely be using him again!

John recently replaced a deck on our home and let me tell you he is a true "gem". He was honest,…read moreprofessional, diligent, and extremely precise. He communicates every step of the way and his workmanship is outstanding. His work ethic is something that we have not seen in a contractor in a long time. We were amazed at how clean the job site was on a daily basis. It was truly a pleasure to work with John. We highly recommend Fortuna Construction and will use him for all of our home improvement projects in the future! If you are considering doing a home improvement project you definitely need to have John do the job because then you will know the job has been done right!

Simon Construction Group

I had a project that needed to be done that involved some minor structural home repairs. I called…read morePreston to ask if he'd take a look at it to let me know what needed to be done to repair it correctly. I was in a bit of a jam to get this repair done quickly. Preston knew what had to be done, and he told me he would be able to make the necessary repairs quickly since he had another project he was working on nearby. The repairs ended up being more work than he anticipated due to unforeseen conditions, but he did what was necessary and quickly like he said he would. In addition, Preston was very professional and pleasant to work with. I will use Simon Construction for other construction projects in the future, and would recommend them to anyone.

From the owner: Grand Rapid's premier home remodeling contractor. read more

Garcia Construction

We hired Gildo to repair some drywall in our office, he went above and beyond what we talked about…read morewhile still hitting the estimate, the repairs were fast, and very well done. Would defiantly work with him again. Incredible work for an affordable price. Thank you!

McIntyre Builders

(3 reviews)

My wife and I had a fantastic experience building our home with Arn and his wife Kimberly. We first…read moremet Arn years ago during a Parade of Homes tour, and his engineering background and expertise in energy efficient, healthy home design really stood out. When we were ready to build, they helped us find the perfect site and worked with us to design a custom home that met both our needs and the strict requirements of our HOA community. As licensed real estate professionals, they also guided us through preparing and selling our previous home. What really sets them apart is their ongoing support -- even after more than two years in our new home, they still stop by to answer questions and check in. They're knowledgeable, trustworthy, and genuinely enjoyable to work with.

We met Arn and Kimberly while attending the Parade of Homes. We were nearing retirement and…read moreweighing our options regarding housing. We loved their house featured that year, plus their willingness to help with finding a lot and selling our existing home. Arn and Kimberly consistently go above and beyond the norm to help the customer. When we found a potential lot, Arn was willing to look at it and evaluate it for suitability. During the entire building process, Arn was excellent at communicating progress and answering questions. When little things went wrong, he immediately took steps to correct them. We would not hesitate to recommend McIntyre Builders to anyone desiring a quality built, energy efficient home.

Go Cleaner Up & Moving

4.2

(10 reviews)

I reached out to a few movers to see who could assist with moving my gazebo from my rental house to…read moremy new home and this company agreed. I was fully transparent with what I was looking for and provided the instructions because I knew it was an odd task and I didn't want this to become exactly what it did... After two days and hundreds of dollars, I was left with a barely built and bent gazebo. This included whole pieces not put back on and a giant hole in the mosquito netting. Not only did they not complete the job, they ruined the gazebo. I received no reimbursement of any kind. And on top of everything, they were extremely late showing up both days and communication was terrible. Sucks because they were nice guys in person, but I don't think this is the right career path for them.

If you're looking for a professional moving company that charges affordable rates, this is the…read morecompany for you.

Nextdoor Neighborhood Services

These guys were great! Very helpful during a very stressful time. I would definitely recommend them.read more

Tony and his helper were courteous, friendly, and did a good job. They communicated well so that…read morewe could coordinate.

Husband and Wife Cleaning Services

I called Marcus and Sara to help my mom. They came right on time and worked really hard. Asked lots…read moreof good questions. I feel very confident that every week, my mom's home will be spotless! They even told my mom if she needs something at the store, they'd be happy to get it for her!! Kindness!! I don't live close to my mom so I really appreciate their kindness, honesty and willingness to go the extra mile. Thanks Marcus and Sara!!!

From the owner: Looking for exceptional cleaning services at an unbeatable price? Husband and Wife Cleaning…read moreServices LLC is here to help! Our expert team, founded by a husband and wife duo, is dedicated to providing exceptional cleaning and organization for your home or office. Choose from our affordable packages and experience the difference of a sparkling clean space. Contact us today to schedule your first cleaning and leave the dirty work to us!

Floor Coverings International Grand Rapids

(2 reviews)

Our floor installation with FloorCoverings International could not have gone better. They worked…read morewith us on our timeframe for starting the job, and had it completed on time as promised. The floor and the trim replacement on the sides where done impeccably. We couldn't be more happy with the results. Their pricing was very fair and affordable for us.

I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

Spick and Span

3.0

(2 reviews)

These gals are great hard workers. They gave me a spring house cleaning that warmed my heart.read more

When I called this service I got a very scripted receptionist, who I thought was likely AI, who…read morevery quickly wanted to schedule a home cleaning. I then asked to speak with someone who could explain their service and pricing and she took my phone number and said "the team will call you today". I never received a call back.

Butler Electric

(8 reviews)

Had a great experience with Butler Electric. They were super responsive and were able to come out…read morethe same day I called, which I really appreciated. Not only did they remove my old fan, but they also broke it down so it was easy for me to dispose of. They put together and installed the new fan quickly and professionally--whole job only took about an hour and a half. Great work all around and very easy to work with. Would definitely recommend!

Highly recommend! Very quick responses, knowledgeable and kind. Jared was able to come and install…read morenew bar pendant lights just two days after I first reached out. We are very pleased with these guys! Very reasonable prices as well. We had to remove the drywall in our ceiling to redo our plumbing and figured now was the time to put in these lights!

West Michigan Roofing & Construction

Was very informative had great selection for free 8th easy to access they have alot of products to…read morechoose just ask and they will let you know if they tried or not

Sure, we all expect a roofing company to do quality work, handle the project like they said they…read morewould. That's a given with West Michigan. But here's what really sets them apart: they will take care of you like family. A month after my new roof was done, a tree fell on my house. They came fast and actually had me laughing when they were done. Outstanding crew: even took away a 100-lb dumbbell that's been in my landscaping for two years after being wrongly delivered there and too heavy for me to move. Simply put: they are the best.

The Brothers that just do Gutters

4.6

(12 reviews)

The brothers that Just do gutters did a great job installing new gutters on my house. They told me…read moreexactly what they were going to do and then the job was finished they walked me through everything they had done. The work was fast and they kept things for clean while installing.

I really wanted to have a great experience with Brothers Gutters because the company came highly…read morerecommended and the color/options they offered looked great. The actual install time was impressive -- a two-man crew completed my 288 feet of gutters in one day, which I appreciated. Unfortunately, the overall experience left me frustrated. From the beginning, communication was inconsistent. My sales rep was late to the estimate appointment with the schedule that kept getting pushed back. While he did offer a discount for the inconvenience, the pricing was still higher than other quotes I received, but I chose this company because I trusted the professionalism and quality they advertised. The finished product had several details that felt rushed or poorly thought out. Some downspouts looked awkward and out of place, extending over sidewalks or into flower beds in ways that didn't seem properly planned. To the crew's credit, when I pointed issues out they did make adjustments, but I felt like I had to constantly micromanage the project to get things corrected instead of things being done right the first time. One of my biggest frustrations was the lack of communication during the install. Decisions were made on parts of the project that were never discussed with me beforehand. I did speak with the sales rep afterward about my concerns, but getting clear answers and resolutions felt like pulling teeth. There also was never any final walkthrough after completion. I found metal scraps and debris throughout my driveway and yard afterward, which was disappointing and could have caused damage or injury if I hadn't cleaned it up myself with a magnet. Overall, the gutters function, and there were parts of the experience that were positive, but for the price paid and the reputation of the company, I expected much better communication, attention to detail, and professionalism from start to finish.

Cascade Carpet Cleaning