We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

They were super helpful letting us know what the costs would be. It was very reasonable however…read morewhile at a church function we mentioned what happed to our home and he was a contractor and did the work for much less. If we had not run across this we definitely would have used this contractor.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

UPDATE: On July 12, 2023 right after I posted this review, Daniel reached out to me and asked me…read moreto take down the review and that he would look into getting our warranties issued. I received several texts since then with assurances that they are working on getting the warranties issued and still no warranties have been issued. Every time I would text asking about it there was an excuse that "someone" was looking into it. I have reached out via text again yesterday (9/26/23) and today (9/27/23) and now; they are not responding back. I have never worked with such an unprofessional company and again, would never recommend them to anyone. I have had some friends that were looking for new roofing and have told them to stay far away from A.J. Roofing. It's unfortunate I can't give them negative stars.

Absolutely dishonest people Alisha and Danial now use the name complete roofing and solar. They are…read morecheating contractors by not paying them then the customers are having to deal with product/services on their homes not paid for.. they are scamming the insurance companies. Never trust these people.danial and Alisha engler

I give them one star because that is the minimum I could give…read more No way to even know where to start. Took them 12 months to 'finish' construction on my fire damaged home. During that time we had 3 project managers and 3 or 4 foreman who 'ran' the site. Most incompetent group I have ever dealt with. Tore out items that had no damage, like toilets, plantation shutters and used those on another job I would guess. Had one of their 'contractors' stealing breakers from our panel requiring the licensed electrician to come out three times to pass inspection. Failed inspection after inspection, reused door frames, installed 6 doors that would not shut because their guys didn't know how to set a hinge. Find someone else, ANYONE else. Biggest mistake I ever made working with a 'contractor' was this assortment of clowns.

My Response to Emily's reply below …read more... I DON'T BELIEVE YOU!!!!!! Why? Because here we are over a week later and .... if you truly cared and if I should have been prioritized someone would have picked up the phone and called me to fix the problem!!! I have heard from NO ONE!!!! If you cared, someone would have been here to quote the reconstruction! If I was to be prioritized, the work on the reconstruction should have been started ... but nothing. You are just giving a bunch of empty words for the public view... your actions say enough your company's true nature.

Our pipe had started leaking from the recent winter storm and Axel did a great job coordinating the…read morerepair for us. While most other plumbers I requested a quote from were not very responsive, Axel stayed in communication with me even despite him going through family emergency. They also don't charge you to come out to give you an estimate. His guys came out twice to repair the leak itself and the sheet rock that had to be ripped in order to get to the pipe. Axel and his guys made sure to have it all repaired and cleaned to make it look the same way as it did before and do a final check.

I don't recommended, Fraud and lies stay away from Them, Believe it or not this is The Masterpiece…read morePlease yelp should not take my review done and don't remove my picture too This picture are J National masterpiece Let everybody See what kind work They do This is thirds time and I don't knw why my reviews are changing first time they removed it and this time they removed the This two lovely picture! It is ok I am going to check my review Again and make Shure to everybody see their masterpiece Before and after you be the judge! Also even 1 Star is too much.